Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,205 reviews
5 stars
748
4 stars
423
3 stars
388
2 stars
200
1 star
446
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and long wait times.
Order Accuracy
Numerous reviews indicated that orders were often incorrect, with customers receiving wrong items or missing components.
Food Quality
Many customers complained about cold or stale food, with specific mentions of cold fries and poorly prepared items.
Cleanliness
Several reviews pointed out unsanitary conditions, particularly in the bathrooms, raising concerns about hygiene.
Staff Attitude
While some customers noted friendly staff, many others experienced rude interactions, suggesting inconsistency in employee demeanor.
- JBJeremy Boby4 days ago3.0No attention to front, when you’re waiting to get your mobile order. Waiting over 5 min and had to call someone for my order
- JMjosce mccookNov 16, 20255.0This mcdonald’s was one of the best mcdonald’s I have gone to. The wait was long but the service made up for it. Lady on the mic was super nice and the guy who gave us our food was cracking jokes, super pleasant!
- SMSean MulkeyNov 15, 20252.0Both times I've gone here, my order has either been incorrect or missing something. It could be worse, but I probably wont be eating here anymore.
- APAlice PepperNov 14, 20251.0Worst experience ever. My husband got there after we made an online order just to be told the food wasn’t ready because we hadn’t paid. Even though the money had been taken out of my account. We had to wait even longer for them to figure all of that out. When we finally got our food it was cold, stale, and sloppy. My burger was hardly put together, not even in a wrapper just tossed in the bag, there was a random sauce all over all the contents in the bag. No happy at all.
- VRValerie RobertsOct 27, 20251.0If you have the time go to a different Mcdonald’s in the area go there. Everytime I order here it’s like the employees want to spite me for a being a customer. When I order a burger with extra onions they give me a comically small amount (i’m talking 6 pieces of the finely finely chopped onions). This morning me and my gf came in and all me ordered was one biscuit. The line was really long in the drive through and we ordered breakfast online so we went inside. We waited at the counter for like 7 minutes to be told we couldn’t get the biscuit we ordered 20 minutes ago because they were out of breakfast. And the lady had one hell of an attitude. I know McDonald’s is known for being bad this one extra sucks trust me. Go somewhere else. It’s taken many bad orders for me to get to the point of making a mcdonald’s review.
Frequently Asked Questions About McDonald's
What are the regular dining hours of McDonald's at 2230 W Broad St, Athens, GA?
McDonald's is open for regular dining every day from 5:30 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:30 AM to 11:00 PM, but on Fridays and Saturdays it extends until midnight.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available every day from 5:30 AM to 11:45 PM.
What delivery services and options does McDonald's Athens offer?
They provide delivery, same-day delivery, and no-contact delivery services.
How can I order food from McDonald's Athens online?
You can order online via their delivery page at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's on W Broad St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers drive-thru service for your convenience.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Applebee's Grill + Bar and San Angel Cocina & Cantina for different dining experiences, or enjoy a coffee at Caribou Coffee.
Are there hotels near the McDonald's at 2230 W Broad St for travelers?
Yes, nearby hotels include Hampton Inn Athens, Country Inn and Suites by Radisson Athens, and Hampton by Hilton which are convenient for travelers.
What nearby services could I use while visiting McDonald's in Athens?
You can access several nearby services like FedEx Office Print & Ship Center, Cadence Bank, and Metro by T-Mobile for shipping, banking, and mobile phone needs respectively.