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McDonald's

3.6
(1623 reviews)

Business Details

1791 Epps Bridge Parkway, Athens, GA
30606, United States
(706) 227-9200
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1791 Epps Bridge Parkway, Athens, GA
30606, United States

Hours

Reviews

3.6
1,623 reviews
5 stars
591
4 stars
370
3 stars
290
2 stars
130
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude and unhelpful staff, long wait times, and incorrect orders.

Cleanliness

Some reviews highlighted the cleanliness of the restaurant, noting it as one of the cleanest McDonald's locations.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or improperly prepared items.

Customer Experience

Several customers expressed disappointment with the overall customer service experience, citing lack of courtesy and professionalism.
  • PB
    Paula Bibian
    Feb 16, 2026
    1.0
    Going down hill. We ordered 20 nuggets today and a fry apparently the 2 ladies said that we are only allowed 2 sweet and sour total and tried to charge us .27 for more sauce not to mention that the fries were very old then I call back and Shirley the manager which was one of the rude people and she refused to give me the other persons name because she said that if the employees are minors then they do not wear name tags and can not release first names for complaints… very very disappointing
  • TL
    TJ Lorenz
    Feb 3, 2026
    5.0
    Probably the best McDonald's around Athens in my opinion it's definitely cleaned better and( let me tell you there's one in Athens that is horrible makes me want to hurl when I think of it)but no this McDonald's on Epps is my go 2 especially for the kids and their chickens nuggets best service but then I guess that all depends on who's working the windows
  • MM
    MaddMann709
    Feb 1, 2026
    1.0
    The employees were unhelpful and rude. We waited 45 minutes for our food only to be told they were no longer service breakfast.
  • BC
    brandon castro
    Jan 30, 2026
    1.0
    Closed, take this down. Just drove here for no reason
  • JP
    Jordan Payne
    Dec 19, 2025
    1.0
    This McDonald's is a joke! The night shift managers are terrible. I've been in here and watched 10 people walk in about cold food and waiting 30 minutes outside. I don't see how anyone is getting there food! I waited 15 minutes for a cup! Every single employee are all lazy. I've been to similar run McDonald's and they are all pretty much the same. If chick fil a can work as fast as they do than so can McDonald's. Get rid of the manager and employees. They are behind and I'm watching people take breaks and stand around and talk

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1791 Epps Bridge Parkway, Athens, GA?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

When does the McDonald's drive-thru open and close?

The drive-thru operates every day from 5:00 AM to 12:00 AM (midnight).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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