Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Many reviews praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's locations.
Food Quality
While some customers enjoyed fresh and hot food, others experienced issues with incorrect orders and food preparation.
Customer Experience
Several customers highlighted the friendly staff and positive experiences, contrasting with numerous complaints about service and order accuracy.
Operational Issues
There were multiple mentions of the restaurant not adhering to posted hours and issues with the mobile app and order fulfillment.
BB
Brittani Bone
1 day ago
1.0
This location will get your order wrong then call the police on you for asking them to correct it. Absolutely INSANE behavior.
EK
Emily Knipp
Nov 15, 2025
1.0
Ever time I’ve been to this McDonald’s the workers have 0 customer service skills, never fill the drinks up all the way, and when we ordered a hot fudge Sunday there was barely any fudge at all. I’m not so much concerned by the food but rather the lack of customer service skills these workers have.
SA
Stephen A
Oct 11, 2025
4.0
Got some fries and a drink. Didn't wait long for it to come out.
KK
Kyle Klingelsmith
Oct 9, 2025
1.0
Still closed past 5am even though they're scheduled to be open at 5.
MT
Monticello Talks
Sep 22, 2025
1.0
I visited the store via drive thru on Monday September 22,2025 @ 12:50 PM and hope never to visit here again. When I got to the speaker no one was ahead of me, I set there for about 30 seconds saying hello several times before I finally got someone to answer.
I placed my order, pulled up to the first window and paid, not a word from woman, went to second window the girl was looking at her phone, handed me my drink and told me to pull up, once again not please, not thank you, just pull up. Where is common courtesy? Does it not matter anymore @ McDonald’s? They definitely could learn some at this location.
How can I place an order for delivery or pickup from this McDonald's?
You can place orders via the McDonald's App, available on iOS and Android, or online at https://mcdonalds.order.online/business/-5579 and https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location features a drive-thru service.
What is the address and contact number for this McDonald's?
The McDonald's is located at 1791 Epps Bridge Parkway, Athens, GA 30606. You can call them at +1 706-227-9200.
Is there a Starbucks near this McDonald's, and how can customers benefit from its proximity?
Yes, there is a Starbucks nearby. Customers might visit Starbucks for specialty coffee before or after their meal at McDonald's, providing convenient options for different preferences.
What other food options are near McDonald's at 1791 Epps Bridge Parkway?
Nearby food options include Freddy's Frozen Custard & Steakburgers and Waffle House, offering customers additional dining choices in the area.
Are there any nearby stores where customers can shop after visiting McDonald's?
Yes, Ross Dress for Less is close by for clothing and department store shopping, providing convenience for customers to shop after dining at McDonald's.