McDonald's

3.6
1726 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1791 Epps Bridge Parkway, Athens, GA
30606, United States

Hours

Reviews

3.6
1,726 reviews
5 stars
638
4 stars
395
3 stars
306
2 stars
133
1 star
254

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with some experiences leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, noting it as one of the cleanest McDonald's locations.

Staff Behavior

Feedback varied on staff behavior, with some praising friendly service while others criticized rudeness and lack of professionalism.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect food being served.

Food Quality

While some customers enjoyed the food, others reported issues such as cold fries and poorly prepared items.
  • SS
    Sun Shine
    Dec 23, 2025
    1.0
    The staff keeps messing up people’s order and instead of making it right, the shift manager just calls the cops instead. It’s insane. They should be reprimanded for wasting police resources. Won’t be going back.
  • EA
    Emma Acosta
    Dec 20, 2025
    3.0
    No hay organización. Tuvimos que volver porque no nos dieron todo lo que compramos
  • JP
    Jordan Payne
    Dec 19, 2025
    1.0
    This McDonald's is a joke! The night shift managers are terrible. I've been in here and watched 10 people walk in about cold food and waiting 30 minutes outside. I don't see how anyone is getting there food! I waited 15 minutes for a cup! Every single employee are all lazy. I've been to similar run McDonald's and they are all pretty much the same. If chick fil a can work as fast as they do than so can McDonald's. Get rid of the manager and employees. They are behind and I'm watching people take breaks and stand around and talk
  • HE
    Heather Elder
    Dec 13, 2025
    1.0
    I rarely leave a 1 star review because I'd rather just not waste my time but this mcd's is the worst and every one should know it. I didn't expect much to begin with do to not meet the expectations of barely functioning as a restaurant is just sad. Google says they open at 5am. I got here at 545. One of the workers was outside smoking and said they didn't open until 6am. Fine, how hard is it to update your hours online?? I came back at 6am and still had to wait 10 minutes. And you wonder why people don't want to pay you more than minimum wage..... you're not even giving minimum service...... it's disappointing.
  • MP
    Madison Payne
    Dec 3, 2025
    1.0
    The wait took 40 minutes for takeout. I've been served faster at sit down restraunts than this McDonalds.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1791 Epps Bridge Parkway, Athens, GA?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

When does the McDonald's drive-thru open and close?

The drive-thru operates every day from 5:00 AM to 12:00 AM (midnight).