McDonald's

3.6
1717 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1791 Epps Bridge Parkway, Athens, GA
30606, United States

Hours

Reviews

3.6
1,717 reviews
5 stars
637
4 stars
393
3 stars
304
2 stars
133
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Many reviews praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's locations.

Food Quality

While some customers enjoyed fresh and hot food, others experienced issues with incorrect orders and food preparation.

Customer Experience

Several customers highlighted the friendly staff and positive experiences, contrasting with numerous complaints about service and order accuracy.

Operational Issues

There were multiple mentions of the restaurant not adhering to posted hours and issues with the mobile app and order fulfillment.
  • BB
    Brittani Bone
    1 day ago
    1.0
    This location will get your order wrong then call the police on you for asking them to correct it. Absolutely INSANE behavior.
  • EK
    Emily Knipp
    Nov 15, 2025
    1.0
    Ever time I’ve been to this McDonald’s the workers have 0 customer service skills, never fill the drinks up all the way, and when we ordered a hot fudge Sunday there was barely any fudge at all. I’m not so much concerned by the food but rather the lack of customer service skills these workers have.
  • SA
    Stephen A
    Oct 11, 2025
    4.0
    Got some fries and a drink. Didn't wait long for it to come out.
  • KK
    Kyle Klingelsmith
    Oct 9, 2025
    1.0
    Still closed past 5am even though they're scheduled to be open at 5.
  • MT
    Monticello Talks
    Sep 22, 2025
    1.0
    I visited the store via drive thru on Monday September 22,2025 @ 12:50 PM and hope never to visit here again. When I got to the speaker no one was ahead of me, I set there for about 30 seconds saying hello several times before I finally got someone to answer. I placed my order, pulled up to the first window and paid, not a word from woman, went to second window the girl was looking at her phone, handed me my drink and told me to pull up, once again not please, not thank you, just pull up. Where is common courtesy? Does it not matter anymore @ McDonald’s? They definitely could learn some at this location.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1791 Epps Bridge Parkway, Athens, GA?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

When does the McDonald's drive-thru open and close?

The drive-thru operates every day from 5:00 AM to 12:00 AM (midnight).