Dunkin'

3.9
581 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Athens, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1045 Gaines School Rd, Athens, GA
30605, United States

Hours

Reviews

3.9
581 reviews
5 stars
306
4 stars
114
3 stars
60
2 stars
27
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported rude interactions and poor service, particularly in the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, with many customers stating that their orders were consistently wrong.

Cleanliness

Several customers noted that the location was dirty, with reports of unsanitary conditions including roaches and unclean tables.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and for in-store orders, often citing delays of 20 minutes or more.

Food Quality

While some customers enjoyed the food and drinks, others reported issues with food quality, including burnt items and incorrect preparations.
  • EP
    Edmond Patterson
    Nov 7, 2025
    5.0
    Drive thru was a little slow
  • CJ
    C Jones
    Nov 5, 2025
    5.0
    I had a small issue w/ my order, but the manager Jaylen was able to get it fixed ASAP. He was super polite & professional, & I appreciated the quick response.
  • AP
    Ayden Patton
    Oct 15, 2025
    5.0
    Customer service was amazing when I ask the workers something they always respond with a nice respectful attitude overall this Dunkin is the best with very affordable prices
  • JM
    Jared Munday
    Oct 3, 2025
    2.0
    Went in waited for like 5mins to order and the left with nothing when we saw the German cockroach crawl on the wall. In the main coffee and food prep area.
  • BS
    Becky Schmidtt
    Sep 28, 2025
    1.0
    Employees act like the food they give me is coming out of their paychecks 🤣. Got a $4 loaded hashbrowns and after waiting in line for 20 minutes (the line was empty except for one other car), I finally order my food and out comes three hashbrowns, a squirt of cheese, and three microscopic pieces of bacon. Please don’t waste your time going here, go literally anywhere else, I promise if you go somewhere else the employees won’t act like you killed their dog when giving you your food. And just so you know that I’m not being unreasonable, I came in the middle of the day nowhere near closing, so they had no excuse. The food tasted great, just the quantity was abysmal.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 1045 Gaines School Rd, Athens, GA?

This Dunkin' location is open Monday to Sunday from 6:00 AM to 9:00 PM, except Thursday when it opens at 6:00 AM and closes at 9:00 PM.

Does Dunkin' at this location offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.