Many customers praised the friendly and helpful staff, although some noted inconsistencies in service quality.
Food Quality
While many enjoyed the fresh and hot food, several reviews mentioned issues with incorrect orders and food temperature.
Cleanliness
The establishment is generally reported as clean, but some customers pointed out areas needing improvement.
Order Accuracy
Numerous complaints were made regarding incorrect orders, particularly with drive-thru and mobile app orders.
Atmosphere
The atmosphere is often described as welcoming, with some customers enjoying the music and overall vibe.
KJ
Kashala Jarrells
Nov 13, 2025
4.0
They are usually pretty good about adding extra ingredients when you order them. Alot of Dairy Queens can't seem to say the same. I've always had nice interactions with the staff too. My go to DQ.
AD
Amanda Davis
Nov 12, 2025
5.0
This is by far the cleanest Dairy Queen I have ever been in. The customer service is amazing and the food is always on point.
TH
Tammy Hancock
Nov 11, 2025
1.0
My husband and I came thru the drive thru one night it was storming they charged us double for our meal went back to the store the next day thinking they at least would give us a gift card for the extra charge but no the manager said he had to go get his computer from home said it would take 10 minutes no he took at least 40 minutes than got his manager on the phone they never would refund me even though we showed him our bank account online I just feel like they are crooks to do that and took so much of our time !!
KS
Kimberly Smith
Oct 14, 2025
5.0
Staff went above and beyond for my daughter's last minute birthday cake and dine-in experience
JB
Joseph Bryant
Aug 17, 2025
5.0
The Blizards are always cold and delicious but the poorly designed floorplan makes for a chaotic scene when more than 4 people walk in the door behind you.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Athens, GA?
Dairy Queen Grill & Chill in Athens is open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Athens?
It is located at 900 Highway 29 N, Athens, GA 30601-1513, United States.
What type of food and treats does Dairy Queen Grill & Chill serve?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru option for your convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats and high chairs.
Can customers use WiFi while dining at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at Dairy Queen Grill & Chill.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available along with indoor seating.
How can I order online from Dairy Queen Grill & Chill in Athens?
You can place your order online at https://www.dairyqueen.com/en-us/order/pickup/n/44621/ for pickup.
What are some nearby fast food restaurants around Dairy Queen Grill & Chill?
Nearby fast food options include Taco Bell, Whataburger, Wendy's, Burger King, Bojangles', Wingstop, Papa Johns Pizza, and Popeyes Louisiana Kitchen.
Are there any nearby shopping centers or retail stores near Dairy Queen Grill & Chill?
Yes, Trail Creek Village shopping center, Fred Meyer retail store, and petsense by TSC Tractor Supply are nearby for convenient shopping before or after your visit.