Chipotle Athens Alps is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including undercooked rice, overcooked chicken, and small portion sizes.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, dismissive, and lacking basic etiquette.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Ingredient Availability
Customers expressed frustration over the restaurant being frequently out of basic ingredients, impacting their orders.
DS
Dusty Scott
Dec 27, 2025
1.0
Food was terrible, rice was crunchy, "chicken" was fatty, over all the whole bowl was disappointing.
KM
Kat M
Dec 23, 2025
1.0
Every time I go to Chipotle I'm reminded of why I hate eating at Chipotle. The service is bad, the food is mid and it's always overpriced for what you get. I was shocked by how angry and rude the man working the line was. I felt sorry for his coworkers who have to deal with his presence. He should never work front of house. This is the last time I will go to Chipotle, it isn't worth my time or hard earned money.
RK
Riza Khan
Dec 10, 2025
1.0
they are always out of something
CJ
Candace Jeffries
Nov 28, 2025
2.0
Man with the black glasses at the Alps Location that works the line has no customer service etiquette! He's rude!! This is not the first time I've encountered this man. He shouldn't work food service or with the public if he's this nasty! He should work in the back if it's such an issue to Make a bowl.
AS
Alan Shearer
Nov 12, 2025
1.0
Asked if I could get my burrito with new gloves coz I am vegetarian and the girl at the line completely ignored, didn’t even respond, unbelievable rude behavior for no reason. Absolutely ridiculous
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Athens Alps offer?
Chipotle Athens Alps offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill Athens Alps?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Athens Alps provide pickup and delivery services?
Yes, Chipotle Athens Alps offers both in-store pickup and delivery options.
Can I order Chipotle Athens Alps food online?
Yes, you can order online through their website or mobile app with links available for quick ordering.
How can I contact Chipotle Mexican Grill Athens Alps?
You can reach them by phone at +1 706-548-7210 or email at ga.1598.athensalps@chipotle.com.
Does Chipotle Athens Alps accept gift cards and credit cards?
Yes, the restaurant accepts gift cards and credit cards as payment methods.
Where is Chipotle Mexican Grill Athens Alps located?
It is located at 165 Alps Rd in the Kroger Shopping Center in Clarke, Athens, Georgia, 30606, USA.
What are some nearby restaurants I can visit before or after dining at Chipotle Athens Alps?
Nearby restaurants include Chili's Grill & Bar, It's Just Wings, Inoko Japanese Steak & Seafood House, Gusto!, Jason's Deli, and First Watch.
Are there convenient nearby places for grocery shopping or coffee near Chipotle Athens Alps?
Yes, Kroger supermarket and Starbucks coffee shop are conveniently located nearby in the same shopping center area.
What other services or stores are located near Chipotle Athens Alps that might be useful?
Nearby services include Western Union for money transfers, Alps Nutrition Center for health supplements, minuteKEY for locksmith services, and the United States Postal Service for mailing needs.