Chipotle Mexican Grill

3.7
802 reviews
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About

Mexican Restaurant
Chipotle Athens Alps is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
165 Alps Rd, Athens, GA
30606, United States

Hours

Reviews

3.7
802 reviews
5 stars
378
4 stars
149
3 stars
62
2 stars
68
1 star
145

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables and floors frequently mentioned.

Customer Service

Many customers reported rude and unhelpful staff, with several instances of dismissive attitudes and poor service experiences.

Food Quality

Customers expressed dissatisfaction with food quality, including undercooked rice, small portion sizes, and inconsistent ingredient availability.

Order Accuracy

Several reviews noted issues with incorrect orders and poor handling of online orders, leading to customer frustration.

Overall Experience

The overall sentiment is negative, with many customers stating they would not return to this location due to multiple service and quality issues.
  • AS
    Alan Shearer
    Nov 12, 2025
    1.0
    Asked if I could get my burrito with new gloves coz I am vegetarian and the girl at the line completely ignored, didn’t even respond, unbelievable rude behavior for no reason. Absolutely ridiculous
  • BL
    Brooks Lawson
    Nov 9, 2025
    1.0
    Under cooked rice and over cooked chicken made me feel like I was chewing corn meal.
  • CM
    Christian Martinez
    Nov 2, 2025
    2.0
    Absolutely ridiculous. Person on the line was giving everyone the TINIEST portions I’ve ever seen a chipotle give out. Don’t know if this is protocol or a new worker but it needs to be fixed. The only reason I didn’t rate this a 1 star is because the employee at the register was very nice.
  • AD
    Austin DeCarlo
    Nov 2, 2025
    1.0
    I mean the portion sizes were absolutely despicable
  • LS
    Lana Seymour
    Nov 2, 2025
    1.0
    Of all the Chipotle’s around this one is the worst. Stopped in today because this one was convenient. Chips are extremely stale. Clearly not baked fresh as the bag states.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Athens Alps offer?

Chipotle Athens Alps offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill Athens Alps?

The restaurant is open daily from 10:45 AM to 11:00 PM.