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Brand Certified

Chipotle Mexican Grill

3.7
(808 reviews)

Business Details

165 Alps Rd, Athens, GA
30606, United States
(706) 548-7210

About

Mexican Restaurant
Chipotle Athens Alps is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
165 Alps Rd, Athens, GA
30606, United States

Hours

Reviews

3.7
808 reviews
5 stars
378
4 stars
149
3 stars
62
2 stars
69
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including undercooked rice, small portion sizes, and stale ingredients.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Ingredient Availability

Customers consistently noted that the location was often out of basic ingredients, leading to dissatisfaction.
  • GE
    Garrison Elliott
    Feb 22, 2026
    1.0
    Long line. Took 30 mins. Out of chicken. Gave me way disproportionate amounts of rice. Felt like pounds. Out of queso.
  • KD
    Kaylin Day
    Feb 13, 2026
    1.0
    They won't answer the phone, just an AI lady and then it rings and asks for an access code :/
  • SG
    Shelby Glasgow
    Feb 2, 2026
    5.0
    Best chipotle in Athens. The bowls I order on the app are always correct and loaded
  • KL
    kate l
    Jan 30, 2026
    1.0
    This is my untouched bowl i got from the worker, i asked for mild salsa and he gave me medium, i asked for sour cream on the side and he put it in my bowl and gave me the smallest portion for all the rest of my toppings. As I was still in the restaurant I could see him giving another white male customer a large portion and gave a woman of color a small portion like mine. If you go to this location don’t let the young white man with a buzz cut take your order if you’re not white :)
  • KM
    Kat M
    Dec 23, 2025
    1.0
    Every time I go to Chipotle I'm reminded of why I hate eating at Chipotle. The service is bad, the food is mid and it's always overpriced for what you get. I was shocked by how angry and rude the man working the line was. I felt sorry for his coworkers who have to deal with his presence. He should never work front of house. This is the last time I will go to Chipotle, it isn't worth my time or hard earned money.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Athens Alps offer?

Chipotle Athens Alps offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill Athens Alps?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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