Chipotle Mexican Grill

3.7
805 reviews
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About

Mexican Restaurant
Chipotle Athens Alps is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
165 Alps Rd, Athens, GA
30606, United States

Hours

Reviews

3.7
805 reviews
5 stars
378
4 stars
149
3 stars
61
2 stars
69
1 star
148

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, overcooked chicken, and small portion sizes.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, dismissive, and lacking basic etiquette.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Ingredient Availability

Customers expressed frustration over the restaurant being frequently out of basic ingredients, impacting their orders.
  • DS
    Dusty Scott
    Dec 27, 2025
    1.0
    Food was terrible, rice was crunchy, "chicken" was fatty, over all the whole bowl was disappointing.
  • KM
    Kat M
    Dec 23, 2025
    1.0
    Every time I go to Chipotle I'm reminded of why I hate eating at Chipotle. The service is bad, the food is mid and it's always overpriced for what you get. I was shocked by how angry and rude the man working the line was. I felt sorry for his coworkers who have to deal with his presence. He should never work front of house. This is the last time I will go to Chipotle, it isn't worth my time or hard earned money.
  • RK
    Riza Khan
    Dec 10, 2025
    1.0
    they are always out of something
  • CJ
    Candace Jeffries
    Nov 28, 2025
    2.0
    Man with the black glasses at the Alps Location that works the line has no customer service etiquette! He's rude!! This is not the first time I've encountered this man. He shouldn't work food service or with the public if he's this nasty! He should work in the back if it's such an issue to Make a bowl.
  • AS
    Alan Shearer
    Nov 12, 2025
    1.0
    Asked if I could get my burrito with new gloves coz I am vegetarian and the girl at the line completely ignored, didn’t even respond, unbelievable rude behavior for no reason. Absolutely ridiculous

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Athens Alps offer?

Chipotle Athens Alps offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill Athens Alps?

The restaurant is open daily from 10:45 AM to 11:00 PM.