Chipotle Athens Alps is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables and floors frequently mentioned.
Customer Service
Many customers reported rude and unhelpful staff, with several instances of dismissive attitudes and poor service experiences.
Food Quality
Customers expressed dissatisfaction with food quality, including undercooked rice, small portion sizes, and inconsistent ingredient availability.
Order Accuracy
Several reviews noted issues with incorrect orders and poor handling of online orders, leading to customer frustration.
Overall Experience
The overall sentiment is negative, with many customers stating they would not return to this location due to multiple service and quality issues.
AS
Alan Shearer
Nov 12, 2025
1.0
Asked if I could get my burrito with new gloves coz I am vegetarian and the girl at the line completely ignored, didn’t even respond, unbelievable rude behavior for no reason. Absolutely ridiculous
BL
Brooks Lawson
Nov 9, 2025
1.0
Under cooked rice and over cooked chicken made me feel like I was chewing corn meal.
CM
Christian Martinez
Nov 2, 2025
2.0
Absolutely ridiculous. Person on the line was giving everyone the TINIEST portions I’ve ever seen a chipotle give out. Don’t know if this is protocol or a new worker but it needs to be fixed. The only reason I didn’t rate this a 1 star is because the employee at the register was very nice.
AD
Austin DeCarlo
Nov 2, 2025
1.0
I mean the portion sizes were absolutely despicable
LS
Lana Seymour
Nov 2, 2025
1.0
Of all the Chipotle’s around this one is the worst. Stopped in today because this one was convenient. Chips are extremely stale. Clearly not baked fresh as the bag states.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Athens Alps offer?
Chipotle Athens Alps offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill Athens Alps?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Athens Alps provide pickup and delivery services?
Yes, Chipotle Athens Alps offers both in-store pickup and delivery options.
Can I order Chipotle Athens Alps food online?
Yes, you can order online through their website or mobile app with links available for quick ordering.
How can I contact Chipotle Mexican Grill Athens Alps?
You can reach them by phone at +1 706-548-7210 or email at ga.1598.athensalps@chipotle.com.
Does Chipotle Athens Alps accept gift cards and credit cards?
Yes, the restaurant accepts gift cards and credit cards as payment methods.
Where is Chipotle Mexican Grill Athens Alps located?
It is located at 165 Alps Rd in the Kroger Shopping Center in Clarke, Athens, Georgia, 30606, USA.
What are some nearby restaurants I can visit before or after dining at Chipotle Athens Alps?
Nearby restaurants include Chili's Grill & Bar, It's Just Wings, Inoko Japanese Steak & Seafood House, Gusto!, Jason's Deli, and First Watch.
Are there convenient nearby places for grocery shopping or coffee near Chipotle Athens Alps?
Yes, Kroger supermarket and Starbucks coffee shop are conveniently located nearby in the same shopping center area.
What other services or stores are located near Chipotle Athens Alps that might be useful?
Nearby services include Western Union for money transfers, Alps Nutrition Center for health supplements, minuteKEY for locksmith services, and the United States Postal Service for mailing needs.