Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times, both in the drive-thru and for food preparation.
Food Quality
There were numerous complaints about food being cold, stale, or improperly prepared, including raw chicken and missing items.
Customer Service
Mixed reviews on staff friendliness; some customers praised individual employees while others reported rude or unprofessional behavior.
Cleanliness
Several reviews highlighted poor cleanliness in the restaurant, including dirty restrooms and unkempt dining areas.
Management Issues
Many customers expressed dissatisfaction with management and staffing, citing a lack of organization and preparedness, especially during busy times.
MP
moo pohlel
Oct 30, 2025
1.0
Nobody here at Bojangles in Athens off of Lexington rd. Slowest place I have ever been. I love Bojangles, but I will avoid this place.
SS
Sandy
Oct 23, 2025
5.0
Amica was very fast with my food and very kind and friendly. Thank you for the fast service! Mica the manager there, and personally saw that I was taken care of. Please give them a try.
JK
Jason Stair (ShinObi-Wan Kenobi)
Oct 16, 2025
3.0
10$ for a breakfast combo geez. Not anymore
VE
Vickie Edwards
Oct 14, 2025
1.0
The AI ordering was plenty to enrage me, the asking us to pull forward and wait for a single chicken biscuit was more than enough to enrage my husband. AI, or the half dozen employees sitting around doing nothing when we came through, apparently also forgot that I'd specifically asked for a packet of strawberry jelly to go with it.
LW
Lawrence Williams
Oct 12, 2025
2.0
Very loud and unprofessional environment. Service is slow, yet the workers had a lot of time to talk and joke around while telling customers "we'll be right there". In the time I was there, multiple orders were given away for free to 'regular customers'. This is a sorry excuse for a proper ran location, and if I were involved in the hiring for them, that whole team would be cut and a new one established.