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Arby's

3.9
(1071 reviews)
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Business Details

2362 W Broad St, Athens, GA
30606, United States
(706) 363-4254
http://www.arbys.com/locations/us/ga/athens/2362-w-broad-st/store-255
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2362 W Broad St, Athens, GA
30606, United States

Hours

Reviews

3.9
1,071 reviews
5 stars
503
4 stars
256
3 stars
160
2 stars
55
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, soggy, or poorly prepared items.

Service Issues

Numerous reviews highlighted inconsistent service, with some customers experiencing rudeness or long wait times.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of specific staff members.

Cleanliness

Some reviews noted cleanliness concerns, particularly in the dining area and bathrooms.

Order Accuracy

Multiple customers reported receiving incorrect orders or missing items.
  • MJ
    Melissa Jones
    5 days ago
    3.0
    Prices are so high. And for what? Not to pay the employees. Not to offer more options.
  • PP
    patriotamerica1
    Feb 17, 2026
    5.0
    This location has improved dramatically compared to years past. Management and employees are doing a superb job. Keep up the good work guys.
  • WM
    William Murphy
    Feb 14, 2026
    1.0
    Food was slopoy, cold, and the quality has really suffered over the years. The curly fries were soggy and old. The portions have really decreased with the quality. I miss the old Arbys. Used the drive thru. 🙁
  • RR
    Roger Ray
    Feb 4, 2026
    1.0
    Drive thru is a complete joke when you do get food never any condiments with it fries are cold or old I work in area I won't return this place a joke employees don't care just toss food in bag no regards to what good earned money has purchased
  • TA
    Tris Marie (Real Estate Agent)
    Jan 26, 2026
    5.0
    It was an unexpected joy to step into this Arby’s and see such friendly staff and well maintained dining room. Savannah was so sweet and had such a glow and happiness about her, even though her arm was in a sling. She was super sweet to me and my daughter. We were told to say that Mike was also there 😂 they seem to have good team spirit at this location. P.S. love the retro sign and we really hope that it stays forever!
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Brand Certified Facts from Arby's

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