Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Food Freshness
Several reviews mentioned that food was often cold or not freshly prepared, leading to dissatisfaction.
Cleanliness
The cleanliness of the restaurant, including bathrooms and dining areas, was criticized, with reports of dirty conditions.
Inconsistent Experience
Customers noted a wide variance in service quality, with some positive experiences overshadowed by many negative ones.
Operational Issues
Frequent complaints about broken equipment, such as the ice cream machine, and issues with the drive-thru service being slow or unresponsive.
PE
Penny English
Nov 8, 2025
1.0
This McDonald's is supposed to be open 24 hours there were three employee cars in the parking lot around midnight on November 7th Saturday there are four or five cars in the Drive-Thru lined up waiting to place an order we can see people walking around inside no one ever answered the drive-thru no one took our orders no one would answer the knock at the door the horns blowing nothing and I used to doordash I'd have doordash orders and they did the same thing they would be in the store with their heads on the table sleeping
JJ
Joe
Nov 3, 2025
1.0
I am generally very lenient towards food service workers. I have worked those jobs. They're hard, thankless, and pay little.
That said, the disregard these people have for actually providing any service at all is appalling. I've stopped there multiple times for drinks or food, and not a single time have I ever felt like anyone in the kitchen cared the least about their customers or even common decency.
In previous visits, my girlfriend and I have asked for frappes. Every time, we were told the "machine is down". Finally we asked, "How long has it been down? Will it ever be repaired?" The answer? "Oh, like two years."
In my most recent visit, I saw the very prominent sign they have in front of their drive through that advertised the new buffalo chicken sandwich. I ordered it, drove around, and paid. They didn't say anything about the order nor did they confirm what I asked for.
When I got to the second window, the employee there said, "You got the big mac and two snack wraps?" I thought they had someone else's order. I clarified, telling them that no, I wanted the buffalo chicken sandwich. The drive through employee turned and began asking around for my sandwich. Multiple other employees were engaged at this point, also asking where the buffalo sandwich was.
At this point, an older lady walked over, briefly spoke with the drive through employee, then handed me my bag. Not wanting to hold up the line and assuming there was just a kitchen miscommunication, I drove forward and checked.
Two snack wraps.
I drove back around and asked at the speaker about this. They informed me that they don't serve a buffalo chicken sandwich. I puzzled over this, commenting that their drive through sign had it right there. They said, "We have a lot of signs that show things we don't serve."
I'm done with the place. I'm not so deluded as to think the loss of my patronage will do anything, but I can't and will not recommend this place to anyone. The immediate tone of the employees was anger, frustration, and willful negligence to communicate with me about the fact I had received something I didn't order and didn't want.
The snack wraps tasted ok.
HS
Hoh smith
Oct 25, 2025
1.0
Waited over 30 min in line, just to be told at the window that the card machine doesn't work. Maybe tell me that before I wait half an hour. This place sucks, always something...
AJ
Audrey Jones
Oct 24, 2025
1.0
The employees here are very rude, all you can hear and see is them playing around, laughing, on their phones and not doing their jobs appropriately. I’ve had several chicken sandwiches that were cooked way too long and tasted like they were sitting out all day and definitely not fresh. There have been several occasions where I would order a large meal and would receive medium items such as fries and drink. There are times they ask for your drive through code and you give it to them and they don’t put it in, causing me to not get points or my free items. When you go in for them to correct your order, nobody is tending to the counter or they are very rude about it.
RM
Riley McMahon
Oct 23, 2025
2.0
Super long wait for just one big mac. These employees need to watch the movie founders and maybe then they'll get back to there roots
What are the operating hours for McDonald’s in Americus, GA?
McDonald's Americus, GA is open 24 hours a day, 7 days a week.
Does McDonald’s offer delivery services?
Yes, McDonald's offers delivery every day from 4:00 AM to 3:59 AM through their online platform.
Can I use the drive-thru at any time at this McDonald’s location?
Yes, the drive-thru is open 24/7 at this McDonald's location in Americus, GA.
What payment methods are accepted at McDonald’s Americus?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald’s location offer curbside pickup?
Yes, curbside pickup service is available for customer convenience.
How can I order from McDonald’s Americus using a mobile app?
You can order through the McDonald’s App available on Apple App Store and Google Play Store using the provided links.
What is the address and contact number for McDonald’s in Americus, GA?
The address is 1310 East Lamar St, Americus, GA 31709. The main phone number is +1 229-924-9114.
Which fast food restaurants are located near McDonald’s Americus?
Nearby fast food options include Church’s Texas Chicken, Captain D’s, Hardee’s, Sonic Drive-In, Carter’s Fried Chicken, Dairy Queen, Popeyes Louisiana Kitchen, and Krystal.
Are there banking or financial services near McDonald’s in Americus?
Yes, Citizens Bank of Americus, Wells Fargo Bank, Security Finance, and American Tax are nearby financial service providers.
What other services or stores can customers find near McDonald’s Americus?
Customers can visit nearby locations such as Shoe Show, Professional Cuts barber, Endless Summer Tanning Salon, DaVita Sumter County Dialysis clinic, and Gas N Go convenience store.