McDonald's

3.4
1053 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1310 East Lamar St, Americus, GA
31709, United States

Hours

Reviews

3.4
1,053 reviews
5 stars
340
4 stars
221
3 stars
204
2 stars
85
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including rude employees, long wait times, and incorrect orders.

Food Quality

Customers frequently reported receiving cold or stale food, with many orders being incorrect or missing items.

Cleanliness

Several reviews mentioned dirty conditions in the dining area and bathrooms, contributing to a negative experience.

Inconsistent Experience

Customers noted that experiences varied significantly, with some visits being satisfactory while others were extremely disappointing.
  • TL
    Tata Lundy
    Dec 23, 2025
    1.0
    Too many kids not enough people with real responsibilities..
  • KD
    Keirra Davidson
    Dec 7, 2025
    3.0
    i asked for the strawberry pie they said they had some but when i got back home to bite into my pie it was not only stale but an apple pie instead
  • AW
    Abby Williamson
    Dec 2, 2025
    1.0
    Absolutely terrible service and terrible wait times. I go shooed out of the line once because I was trying to get refunded for mcflurries after they claimed the machine was down. Pushed me out of line rudely and ensured me I could get a refund on the app on an already completed order. Did not get that money back. Every time I go later at night (after 9) the wait time is 45+ minutes. For fast food? Wild.
  • GM
    Gregory Morton
    Dec 2, 2025
    1.0
    They have never gotten an order right.
  • JJ
    Joe
    Nov 3, 2025
    1.0
    I am generally very lenient towards food service workers. I have worked those jobs. They're hard, thankless, and pay little. That said, the disregard these people have for actually providing any service at all is appalling. I've stopped there multiple times for drinks or food, and not a single time have I ever felt like anyone in the kitchen cared the least about their customers or even common decency. In previous visits, my girlfriend and I have asked for frappes. Every time, we were told the "machine is down". Finally we asked, "How long has it been down? Will it ever be repaired?" The answer? "Oh, like two years." In my most recent visit, I saw the very prominent sign they have in front of their drive through that advertised the new buffalo chicken sandwich. I ordered it, drove around, and paid. They didn't say anything about the order nor did they confirm what I asked for. When I got to the second window, the employee there said, "You got the big mac and two snack wraps?" I thought they had someone else's order. I clarified, telling them that no, I wanted the buffalo chicken sandwich. The drive through employee turned and began asking around for my sandwich. Multiple other employees were engaged at this point, also asking where the buffalo sandwich was. At this point, an older lady walked over, briefly spoke with the drive through employee, then handed me my bag. Not wanting to hold up the line and assuming there was just a kitchen miscommunication, I drove forward and checked. Two snack wraps. I drove back around and asked at the speaker about this. They informed me that they don't serve a buffalo chicken sandwich. I puzzled over this, commenting that their drive through sign had it right there. They said, "We have a lot of signs that show things we don't serve." I'm done with the place. I'm not so deluded as to think the loss of my patronage will do anything, but I can't and will not recommend this place to anyone. The immediate tone of the employees was anger, frustration, and willful negligence to communicate with me about the fact I had received something I didn't order and didn't want. The snack wraps tasted ok.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald’s in Americus, GA?

McDonald's Americus, GA is open 24 hours a day, 7 days a week.

Does McDonald’s offer delivery services?

Yes, McDonald's offers delivery every day from 4:00 AM to 3:59 AM through their online platform.