Dairy Queen Grill & Chill

4.0
366 reviews
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Business Details

1321 E Lamar St, Americus, GA
31709-3846, United States
(229) 380-0802
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1321 E Lamar St, Americus, GA
31709-3846, United States

Hours

Reviews

4.0
366 reviews
5 stars
172
4 stars
109
3 stars
34
2 stars
18
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy and slow service, leading to frustration.

Food Quality

While many enjoyed the ice cream and blizzards, there were complaints about food preparation and portion sizes.

Cleanliness

Some reviews noted cleanliness issues in the dining area, impacting the overall dining experience.

Staff Friendliness

Several customers praised the friendly and helpful staff, contributing positively to their visits.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to portion sizes and overall value.
  • NW
    Nancy Walters
    Oct 10, 2025
    1.0
    I would not recommend this Dairy Queen to anyone. We went through the drive-through with a coupon for buy one blizzard at regular price and get a second blizzard of equal size for $1.99. When we ordered at the drive-through, we stated we had a coupon we wanted to use. The DQ worker told us the order would be $10.35. When we approach the window and was greeted by the worker, she took the coupon and told us the order was $10.35. We questioned whether or not the coupon had been applied. She stated that yes the coupon had been applied. we asked twice had it been applied because we did not believe that price was correct when one blizzard should’ve been $1.99. She again stated that the coupon had been applied.We received the blizzards, but no receipt. Upon reviewing the price online, we were charged full price for both blizzards. Further, the blizzards ordered were pecan turtle cluster blizzards. The turtle cluster was mixed only on the top layer of the blizzard. When we got halfway down through the medium size cup, it was straight vanilla soft serve ice cream. There were no toppings on down in the blizzard. As a customer, I do not appreciate being lied to. Not only once but twice. They did not apply the coupon.
  • DS
    David S
    Jul 25, 2025
    5.0
    We didn't get the food. We just stopped for ice cream. As usual their ice cream's always good
  • JJ
    Jacob Jordan
    Jul 24, 2025
    5.0
    👍🏻
  • MV
    Marilyn Varnum
    Jul 19, 2025
    5.0
    We go here often for the hot fudge sundai
  • WC
    Wes Copeland
    Jul 13, 2025
    4.0
    Coldest place in town. Take in a sweater. Lol. The food is good and service is great.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Americus, GA?

Dairy Queen Grill & Chill in Americus is open every day from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQCakes.com ice cream cakes.