Wingstop

Reviews

• HB

  Humble and Blessed

  6 days ago
  5.0
  I've come twice and this location is amazing. I am very picky about wanting "extra crispy" chicken and "crispy" fries. When I tell you the employees perfected the crisp on the two orders we've had! 10 of 10 recommending this location. So glad we finally got a location other than Roswell Rd. And that the employees actually follow my request.
• PD

  Patria D

  Feb 9, 2026
  1.0
  I understand new restaurants need time to work out the kinks, but this experience went far beyond that. I actually ordered here prior to this experience and I wasn't pleased. However, I decided to give it another shot. I placed an order an hour in advance and arrived on time. Despite this, my food was not ready. I remained patient due to it being game day (Superbowl), but after waiting nearly two additional hours, the staff stated they had no record of my order and were unable to locate it in their system. There was little to no customer service during this time—customers were not greeted, food sat on racks unattended, and patrons were calling out order names to help the staff. Management presence appeared minimal and there was no sense of organization or urgency. To make matters worse, when I called to resolve the issue still no sense of urgency to refund me or to accommodate. Overall, the experience was unprofessional and poorly managed. This location needs to improve its structure, leadership, and customer service, as this was a disappointing experience for the community. I won’t be back!!
• CM

  Chase Mays

  Feb 9, 2026
  1.0
  I am very disappointed with my recent experience. I placed an order for wings on Monday, 2/2, scheduled for pickup on 2/8 at 5:15 PM. I even called on 2/7 to confirm the order and ensure everything would be ready for the pickup day. When I arrived at the scheduled time, the order was not ready, and staff were unable to provide an estimated time for completion. This was extremely frustrating and inconvenient, especially after planning ahead and confirming the order in advance. I hope this issue can be addressed to prevent similar situations in the future, as this experience did not meet expectations. In such a short period of time I had to go elsewhere to pick up wings. That was very unfortunate when an order with you all have been placed in a week advance! It’s Super Bowl weekend one of your busiest times of the year. Why wasn’t this planned out for your staff better! No apologies! Nothing ! Wow
• AG

  Alan Gross

  Feb 8, 2026
  1.0
  Keep the money. Not coming back. I ordered online for Superbowl Sunday for 6pm pickup. 6:30 now and there are people with 5:30 pickup times that don’t have their food yet. Not missing the game for this. See ya.
• AD

  aaliyah dyer

  Jan 30, 2026
  1.0
  This is by far the nastiest wingstop I EVER been to! It’s like they use different recipes than other wingstops - I have gave them a chance atleast 3-4 times and every time it goes wrong!! These guys need a course on how to follow actual recipes. My food has been burnt- half cooked! This issue needs to be fixed

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