Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, particularly at the drive-thru, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with mobile app orders were noted.
Food Quality
Inconsistent food quality, with reports of cold or stale items, though some customers praised the freshness of their meals.
Cleanliness
Concerns were raised about the cleanliness of the dining area and restrooms, with some customers describing unsanitary conditions.
Management Issues
Negative feedback regarding management's handling of customer complaints and overall service quality.
LT
Larry Towns
Dec 21, 2025
4.0
Customer service was great food was okay fries were piping 🔥 Hot burger was cold chilli was warm
CH
Cris Higberg
Nov 28, 2025
1.0
No longer serving breakfast. Orders at lunch often have issues or missing items.
MW
Mark Whitworth
Nov 20, 2025
5.0
Fast foods always good. Mark
JR
James Raj
Nov 17, 2025
1.0
Horrible customer service. I placed an order for pick up but after arriving the staff gave the whole order to the wrong person. I asked if they could remake it, t manager declined. I asked for a refund for the food I never received, manager declined After waiting over a month to hear back from Wendy'e support they agreed to a refund in the store, but when I got there again the manager had me wait an hour in the store to then say she's too busy to deal with this and would not process a refund. Extremely rude management and staff, would not recommend spending your here.
JD
Jesse Dobson
Nov 14, 2025
1.0
Extremely rude at the drive through. Started with what is your order… extremely rude left immediately.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Alpharetta, GA?
The drive-thru is open daily from 10:00 AM to midnight (00:00).
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Alpharetta serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or their website order.wendys.com for delivery or pickup.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact their Customer Care team via live chat on their Contact page, call 888-624-8140, or call the location directly at (678) 297-1959.
Does Wendy's in Alpharetta offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.
Where is Wendy's located and what is the general dress code?
Wendy's is at 4860 Highway 9 N, Alpharetta, GA 30004 and has a casual dress code.
What popular nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Regions Bank, LibertyX Bitcoin ATM, Chevron gas station, Rite Aid drugstore, and Pepperoni's Pizza.
Are there any fitness or health-related places near Wendy's in Alpharetta?
Yes, Next Level Fitness gym and Step By Step Chiropractic are close by for health and wellness needs.
How can nearby gas stations help customers visiting Wendy's?
Gas stations like Chevron, QuikTrip, Marathon Gas, and RaceTrac are nearby, allowing customers to conveniently refuel before or after grabbing a meal at Wendy's.