Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
670 reviews
5 stars
205
4 stars
119
3 stars
86
2 stars
69
1 star
191
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor interactions.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale items and poorly prepared meals.
Drive-Thru Experience
Several reviews mentioned long wait times and confusion in the drive-thru, with some customers being told to come inside despite being in the drive-thru.
Management Issues
Customers expressed dissatisfaction with management, citing rude behavior and lack of accountability for staff mistakes.
- JRJames RajNov 17, 20251.0Horrible customer service. I placed an order for pick up but after arriving the staff gave the whole order to the wrong person. I asked if they could remake it, t manager declined. I asked for a refund for the food I never received, manager declined After waiting over a month to hear back from Wendy'e support they agreed to a refund in the store, but when I got there again the manager had me wait an hour in the store to then say she's too busy to deal with this and would not process a refund. Extremely rude management and staff, would not recommend spending your here.
- JDJesse DobsonNov 14, 20251.0Extremely rude at the drive through. Started with what is your order… extremely rude left immediately.
- MTMichael ToplisekOct 30, 20251.0Always check the bag, guaranteed they got the order wrong. Has happened me here almost every time
- LALady Ahava AriannaOct 28, 20254.0As a mother of a toddler, budding entrepreneur, and hospitality enthusiast, I feel that this atmosphere is great for Mom’s who want to just sit with their toddler and chill for awhile. I recommend inviting a slowdown into your day and dining in! It’s very peaceful (I went with my daughter around 11am which is right before lunch hour.) The food was fresh and the environment mildly inviting. I would come back to this location specifically. Now I’m imagining a Wendy’s near a lakefront 😩✨ that would make it at 5/5
- TWTanner WestOct 2, 20251.0Food was normal, but there is an unnecessarily rude older Hispanic lady working the second window at the drive thru, I added a second sauce to my order at the first window and pulled up to the 2nd, I asked her how many sauces were in my bag, and she says 1, I then tell her that I added a 2nd one at the first window and she argues with me about it and I tell her she can ask the lady at the first one and she slings the second sauce at me in her frustration, I not once got angry or upset with her during the interaction and was simply trying to make sure I received the 2nd sauce that I told the staff multiple times I wanted. If you want to be demeaned and talked to like a dog go to this Wendy’s 🤣
Frequently Asked Questions About Wendy's
Is Midway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Alpharetta, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Alpharetta, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (678) 297-1959.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Midway Wendy’s serve breakfast?
Yes, this Wendy’s location in Alpharetta, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Alpharetta, GA?
The drive-thru is open daily from 10:00 AM to midnight (00:00).
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Alpharetta serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or their website order.wendys.com for delivery or pickup.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact their Customer Care team via live chat on their Contact page, call 888-624-8140, or call the location directly at (678) 297-1959.
Does Wendy's in Alpharetta offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.
Where is Wendy's located and what is the general dress code?
Wendy's is at 4860 Highway 9 N, Alpharetta, GA 30004 and has a casual dress code.
What popular nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Regions Bank, LibertyX Bitcoin ATM, Chevron gas station, Rite Aid drugstore, and Pepperoni's Pizza.
Are there any fitness or health-related places near Wendy's in Alpharetta?
Yes, Next Level Fitness gym and Step By Step Chiropractic are close by for health and wellness needs.
How can nearby gas stations help customers visiting Wendy's?
Gas stations like Chevron, QuikTrip, Marathon Gas, and RaceTrac are nearby, allowing customers to conveniently refuel before or after grabbing a meal at Wendy's.