Wendy's

3.1
674 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4860 Highway 9 N, Alpharetta, GA
30004, United States

Hours

Reviews

3.1
674 reviews
5 stars
206
4 stars
120
3 stars
87
2 stars
69
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly at the drive-thru, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with mobile app orders were noted.

Food Quality

Inconsistent food quality, with reports of cold or stale items, though some customers praised the freshness of their meals.

Cleanliness

Concerns were raised about the cleanliness of the dining area and restrooms, with some customers describing unsanitary conditions.

Management Issues

Negative feedback regarding management's handling of customer complaints and overall service quality.
  • LT
    Larry Towns
    Dec 21, 2025
    4.0
    Customer service was great food was okay fries were piping 🔥 Hot burger was cold chilli was warm
  • CH
    Cris Higberg
    Nov 28, 2025
    1.0
    No longer serving breakfast. Orders at lunch often have issues or missing items.
  • MW
    Mark Whitworth
    Nov 20, 2025
    5.0
    Fast foods always good. Mark
  • JR
    James Raj
    Nov 17, 2025
    1.0
    Horrible customer service. I placed an order for pick up but after arriving the staff gave the whole order to the wrong person. I asked if they could remake it, t manager declined. I asked for a refund for the food I never received, manager declined After waiting over a month to hear back from Wendy'e support they agreed to a refund in the store, but when I got there again the manager had me wait an hour in the store to then say she's too busy to deal with this and would not process a refund. Extremely rude management and staff, would not recommend spending your here.
  • JD
    Jesse Dobson
    Nov 14, 2025
    1.0
    Extremely rude at the drive through. Started with what is your order… extremely rude left immediately.

Frequently Asked Questions About Wendy's

Is Midway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Alpharetta, GA?

The drive-thru is open daily from 10:00 AM to midnight (00:00).