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Wendy's

3.1
(680 reviews)

Business Details

4860 Highway 9 N, Alpharetta, GA
30004, United States
(678) 297-1959

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4860 Highway 9 N, Alpharetta, GA
30004, United States

Hours

Reviews

3.1
680 reviews
5 stars
209
4 stars
122
3 stars
87
2 stars
69
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and incorrect orders.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or stale food.

Management Issues

Several reviews pointed to poor management practices, including rude behavior from managers and a lack of accountability for mistakes.

Inconsistent Experience

Customers noted that experiences varied widely, with some visits being satisfactory while others were disappointing.
  • JJ
    Jacob
    Jan 29, 2026
    1.0
    I’d give a negative 1000 if I could, work down the road from here have been coming here for almost a year now and so has coworkers, coworkers quit coming but I kept coming mistakenly. From serving bad food to not getting your order right to the service being just flat out horrible. Today I learned you have to pay for sauce but yet never had to pay for the past year coming here, I got my stuff and left, it’s not the fact of the price of sauce it’s the fact they tried to tell me they have been doing this for a year or longer….
  • LT
    Larry Towns
    Dec 21, 2025
    4.0
    Customer service was great food was okay fries were piping 🔥 Hot burger was cold chilli was warm
  • CH
    Cris Higberg
    Nov 28, 2025
    1.0
    No longer serving breakfast. Orders at lunch often have issues or missing items.
  • MW
    Mark Whitworth
    Nov 20, 2025
    5.0
    Fast foods always good. Mark
  • JR
    James Raj
    Nov 17, 2025
    1.0
    Horrible customer service. I placed an order for pick up but after arriving the staff gave the whole order to the wrong person. I asked if they could remake it, t manager declined. I asked for a refund for the food I never received, manager declined After waiting over a month to hear back from Wendy'e support they agreed to a refund in the store, but when I got there again the manager had me wait an hour in the store to then say she's too busy to deal with this and would not process a refund. Extremely rude management and staff, would not recommend spending your here.

Frequently Asked Questions About Wendy's

Is Midway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Alpharetta, GA?

The drive-thru is open daily from 10:00 AM to midnight (00:00).

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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