Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and incorrect orders.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or stale food.
Management Issues
Several reviews pointed to poor management practices, including rude behavior from managers and a lack of accountability for mistakes.
Inconsistent Experience
Customers noted that experiences varied widely, with some visits being satisfactory while others were disappointing.
JJ
Jacob
Jan 29, 2026
1.0
I’d give a negative 1000 if I could, work down the road from here have been coming here for almost a year now and so has coworkers, coworkers quit coming but I kept coming mistakenly. From serving bad food to not getting your order right to the service being just flat out horrible. Today I learned you have to pay for sauce but yet never had to pay for the past year coming here, I got my stuff and left, it’s not the fact of the price of sauce it’s the fact they tried to tell me they have been doing this for a year or longer….
LT
Larry Towns
Dec 21, 2025
4.0
Customer service was great food was okay fries were piping 🔥 Hot burger was cold chilli was warm
CH
Cris Higberg
Nov 28, 2025
1.0
No longer serving breakfast. Orders at lunch often have issues or missing items.
MW
Mark Whitworth
Nov 20, 2025
5.0
Fast foods always good. Mark
JR
James Raj
Nov 17, 2025
1.0
Horrible customer service. I placed an order for pick up but after arriving the staff gave the whole order to the wrong person. I asked if they could remake it, t manager declined. I asked for a refund for the food I never received, manager declined After waiting over a month to hear back from Wendy'e support they agreed to a refund in the store, but when I got there again the manager had me wait an hour in the store to then say she's too busy to deal with this and would not process a refund. Extremely rude management and staff, would not recommend spending your here.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Alpharetta, GA?
The drive-thru is open daily from 10:00 AM to midnight (00:00).
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Alpharetta serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or their website order.wendys.com for delivery or pickup.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact their Customer Care team via live chat on their Contact page, call 888-624-8140, or call the location directly at (678) 297-1959.
Does Wendy's in Alpharetta offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.
Where is Wendy's located and what is the general dress code?
Wendy's is at 4860 Highway 9 N, Alpharetta, GA 30004 and has a casual dress code.
What popular nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Regions Bank, LibertyX Bitcoin ATM, Chevron gas station, Rite Aid drugstore, and Pepperoni's Pizza.
Are there any fitness or health-related places near Wendy's in Alpharetta?
Yes, Next Level Fitness gym and Step By Step Chiropractic are close by for health and wellness needs.
How can nearby gas stations help customers visiting Wendy's?
Gas stations like Chevron, QuikTrip, Marathon Gas, and RaceTrac are nearby, allowing customers to conveniently refuel before or after grabbing a meal at Wendy's.
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