Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service, with some praising friendly staff while others report rudeness and poor interactions.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others received poorly prepared or incorrect orders.
Order Accuracy
Frequent complaints about incorrect orders, particularly with special requests not being honored.
Speed of Service
Service speed varies; some customers experienced fast service, while others faced long wait times and slow drive-thru.
Cleanliness
General cleanliness is noted positively, but some customers reported unsanitary conditions.
SK
Steven Katz
Nov 8, 2025
5.0
Great service friendly staff and the food is always great and hot.
CD
Carolyn Dixon
Nov 4, 2025
5.0
I only got here for the smiles and lemonade it's great especially strawberry and tangerine
NV
NIKOLAY VASSILEV
Nov 3, 2025
1.0
I had one of the worst fast-food experiences at this Wendy’s location. From the moment I walked in, not a single employee greeted me or acknowledged my presence. I stood at the counter for over three minutes while all the employees chatted among themselves in Spanish, completely ignoring the customers waiting to order.
When I finally got someone’s attention to ask about using a promotion code sent directly by Wendy’s, the store manager responded rudely, saying, “We have issues with these offers,” and then turned her back on me mid-conversation to place another order. I was stunned by the disrespect and arrogance.
I asked another employee for clarification, but they were equally unhelpful and claimed the issue was with Wendy’s app, not the store. The overall attitude was dismissive, unprofessional, and completely lacking in basic customer service.
This kind of behavior is unacceptable — especially from management. I won’t be returning to this location, and I strongly recommend that others avoid it until major improvements are made in staff training and professionalism.
BB
Bret Boehmer
Oct 11, 2025
5.0
Fresh and the best
NG
Natalie Garvey
Oct 4, 2025
5.0
My#1 location. 😁 I always order via app and pull right through. Love them.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Alpharetta, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Alpharetta, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (678) 566-7897.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Alpharetta Commons Wendy’s serve breakfast?
Yes, this Wendy’s location in Alpharetta, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on State Bridge Road, Alpharetta?
The drive-thru is open Monday through Thursday and Sunday from 6:30 AM to midnight, and on Friday and Saturday from 6:30 AM to 1:00 AM.
Does the Alpharetta Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery nearby, and how can I check delivery availability?
Yes, delivery is available. To check if delivery is offered near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment methods are accepted at Wendy's on State Bridge Road?
The location accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I provide feedback or contact the Alpharetta Wendy's location?
You can give feedback through the Customer Care team's live chat or contact page, call 888-624-8140, fill out Wendy's Customer Satisfaction Survey using your receipt details, or call the location directly at (678) 566-7897.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed on order.wendys.com or the Wendy's mobile app after selecting the Alpharetta location.
What are some nearby restaurants or places of interest close to this Wendy's?
Nearby places include Taco Mac, Chick-fil-A, Jamba Juice Alpharetta Commons, Yogli Mogli frozen yogurt shop, ZENSHI Handcrafted Sushi, and Minerva Indian Cuisine which are great options to explore before or after your visit.
Are there convenient services near this Wendy's for additional errands?
Yes, nearby services include USPS for shipping, Publix Super Market and Publix Pharmacy for groceries and pharmacy needs, Shell Emissions gas station, and several salons such as Sport Clips Haircuts and Allure Nails & Bar.
How can nearby fast food competitors like Chick-fil-A or Taco Mac influence my dining choices at this Wendy's?
If you are deciding among fast food options, knowing that Chick-fil-A and Taco Mac are close by offers you variety; you can conveniently try different cuisines like chicken dishes or American bar food alongside Wendy's burgers and breakfast options.
Does this Wendy's offer app-based ordering, and where can I download the app?
Yes, you can order using the Wendy's app available on the App Store at https://apps.apple.com/us/app/wendys/id540518599, or use the quick order link https://m-wendys.app.link/l6I2YpOzMMb for convenient mobile ordering.