Wendy's

3.6
1010 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Alpharetta, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Alpharetta, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1520 Mcfarland Road, Alpharetta, GA
30005, United States

Hours

Reviews

3.6
1,010 reviews
5 stars
369
4 stars
242
3 stars
153
2 stars
68
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly with specific employees.

Food Quality

While many reviews praised the food as hot and fresh, there were complaints about undercooked items and incorrect orders.

Cleanliness

Several customers noted that the location was clean and well-maintained, contributing positively to their experience.

Management

Feedback on management was mixed; some praised the manager for excellent service, while others criticized management for poor handling of customer complaints.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including upselling without consent and missing items.
  • MR
    Ms. Ryan
    Nov 16, 2025
    1.0
    Natasha Tom- Gm lacks customer service and is very rude.
  • AA
    Ashley
    Oct 29, 2025
    1.0
    Manger here in mornings,Hispanic lady I think purposely gets order wrong because it’s never right. I always ask for extra cheese sauce on breakfast sandwich and never put on. Today was so dry I had to add ketchup. And will automatically ring you up for a large combo when clearly says combo comes with small
  • MM
    M Marshall
    Oct 27, 2025
    1.0
    Charged me for my meal at the 1st windows, but as I leaving, claimed that my card did not go through. Checked when I left to find that I have been charged twice with 2 different amounts (meaning I must have paid for someone behind me whose card did not go through). Meanwhile, no receipt provided and food was far from fresh. Will be filing a complaint with corporate and my bank.
  • JN
    Johnny Nguyen
    Oct 27, 2025
    1.0
    Trying to recieve an door dash order for my customers, the employee who was sitting at the window doing nothing didn't respond to my request for my orders for doordash. He just sat there ignoring my requests. Another worker had to ask me for my doordash orders and another rude driver behind me was asking what's going on with the long wait. Besides that the food was prepared fast. I will not be in the area for any longer for doordashing because of the treatment I have had in the alpharetta area.
  • ME
    MR E.
    Oct 25, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Outstanding Experience at Wendy’s! I had an absolutely wonderful experience at Wendy’s thanks to the amazing manager, Natasha. From the moment I walked in, her professionalism and positive attitude stood out. She greeted everyone with a warm smile and made sure each order was handled quickly and correctly. The service was incredibly speedy, and the food was fresh, hot, and delicious — everything came out perfectly! You could tell Natasha runs a tight, well-organized team that truly cares about their customers. It’s rare to see this level of excellence in both customer service and food quality these days. Overall, everything was exceptional — the atmosphere, the cleanliness, the service, and the food. Natasha truly went above and beyond to make my visit enjoyable. She’s a perfect example of what great management looks like! Highly recommend this Wendy’s location — five stars all the way! ⭐️⭐️⭐️⭐️⭐️

Frequently Asked Questions About Wendy's

Is Bluegrass Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.