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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers generally enjoyed the smoothies and food, with specific praise for the acai bowls and wraps, though there were complaints about incorrect orders and unsatisfactory food preparation.
Customer Service
While some staff members received high praise for their friendliness and efficiency, others were reported as rude or unhelpful, leading to mixed experiences.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including missing items and incorrect modifications, which frustrated customers.
Cleanliness and Hygiene
There were concerns about cleanliness, including reports of unsanitary conditions and improper food handling practices.
Service Speed
Customers noted inconsistent service speed, with some experiencing long wait times for their orders, while others praised the quick service.
PS
Priscilla Stokes
Sep 15, 2025
5.0
My wrap was delicious and the workers were nice
EJ
Elroy Jetson
Aug 16, 2025
5.0
The food and the smoothies here are amazing! The Customer Service here is top-tier, Shout out to Zelia for her exceptional customer service and product knowledge. Thank you for recommending what is now my favorite smoothie🫶🏾
JJ
Jacob Johnston
Jul 22, 2025
5.0
I went by this morning and Mackenzie was running the whole store and ask orders by herself, her co worker did not show up yet she was doing amazing!!!
EM
Emma Montez
Jun 28, 2025
1.0
I am very upset with my experience. I was told my order would be ready at 12:00pm which I did not receive my order until 12:45pm and it was the wrong order. they gave me a smoothie I did not order after I had talked to one of the employees, but then they called my name for my smoothie that I actually ordered. They told me to have a nice day and I had to remind them that I still had a quesadilla that I had not received yet. It took them an extra 15 minutes to make it when I had already been there for 30 minutes and again it was not the correct order, I was very frustrated and just left. Would not recommend this location to anyone.
LS
Liv Serenity
Jun 26, 2025
1.0
I ordered an acai bowl. The order was supposed to have strawberries and blueberries, and supplemented bananas for blueberries. Not only did they not give extra blueberries as the substitution, but got one strawberry cut in half. The bowl was only half full. I used all my award points for a free bowl on top of it. Not happy.
I honestly should either get a refund or my points back and get the next one free. This was so wrong of them.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Can I order ahead using an app for Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie Cafe app available for both iOS and Android, or online for delivery and pickup.
What is the address of Tropical Smoothie Cafe in Alpharetta?
The cafe is located at 869 North Main Street, Suite 204, Alpharetta, GA 30004, USA.
Which nearby businesses can I visit along with Tropical Smoothie Cafe in Windward Promenade?
Nearby businesses include Atlanta Cycling - Alpharetta for bike rentals, HOTWORX yoga studio for fitness enthusiasts, and Gyro Cafe for Mediterranean dining.
Are there other food options near Tropical Smoothie Cafe in Alpharetta?
Yes, nearby dining options include Humble Pie Pizza Co., Thai Star Cafe, M Thai Street Food, and Cold Stone Creamery for dessert and smoothies.
What family-friendly or activity places are near Tropical Smoothie Cafe that I can visit?
Nearby family-friendly and activity options include Metropolitan Ballet Theatre for dance, Children’s Art Classes Alpharetta for education, and Jucao Jiu Jitsu gym for martial arts.