Tropical Smoothie Cafe

4.0
199 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
869 North Main Street, Alpharetta, GA
30004, United States

Hours

Reviews

4.0
199 reviews
5 stars
130
4 stars
13
3 stars
9
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the smoothies and food, with specific praise for the acai bowls and wraps, though there were complaints about incorrect orders and unsatisfactory food preparation.

Customer Service

While some staff members received high praise for their friendliness and efficiency, others were reported as rude or unhelpful, leading to mixed experiences.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, including missing items and incorrect modifications, which frustrated customers.

Cleanliness and Hygiene

There were concerns about cleanliness, including reports of unsanitary conditions and improper food handling practices.

Service Speed

Customers noted inconsistent service speed, with some experiencing long wait times for their orders, while others praised the quick service.
  • PS
    Priscilla Stokes
    Sep 15, 2025
    5.0
    My wrap was delicious and the workers were nice
  • EJ
    Elroy Jetson
    Aug 16, 2025
    5.0
    The food and the smoothies here are amazing! The Customer Service here is top-tier, Shout out to Zelia for her exceptional customer service and product knowledge. Thank you for recommending what is now my favorite smoothie🫶🏾
  • JJ
    Jacob Johnston
    Jul 22, 2025
    5.0
    I went by this morning and Mackenzie was running the whole store and ask orders by herself, her co worker did not show up yet she was doing amazing!!!
  • EM
    Emma Montez
    Jun 28, 2025
    1.0
    I am very upset with my experience. I was told my order would be ready at 12:00pm which I did not receive my order until 12:45pm and it was the wrong order. they gave me a smoothie I did not order after I had talked to one of the employees, but then they called my name for my smoothie that I actually ordered. They told me to have a nice day and I had to remind them that I still had a quesadilla that I had not received yet. It took them an extra 15 minutes to make it when I had already been there for 30 minutes and again it was not the correct order, I was very frustrated and just left. Would not recommend this location to anyone.
  • LS
    Liv Serenity
    Jun 26, 2025
    1.0
    I ordered an acai bowl. The order was supposed to have strawberries and blueberries, and supplemented bananas for blueberries. Not only did they not give extra blueberries as the substitution, but got one strawberry cut in half. The bowl was only half full. I used all my award points for a free bowl on top of it. Not happy. I honestly should either get a refund or my points back and get the next one free. This was so wrong of them.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.