Topgolf

Reviews

• MP

  Melissa Pinto

  Oct 29, 2025
  1.0
  Awful experience!!!! We went on Saturday night (October 25) to the Top Golf on Alpharetta and it was the most awful and un respectful experience I had in over 10 years on this country. We reserved two tables for a crew of 12 people, once we arrived we ordered food and drinks (that means the waitress checked on our Id’s), after we enjoy a while my husband and I decided to drink a shot of tequila on the bar and the bartender had a really bad attitude, she asked for the ID again so I showed her my GA driver license which is expired but the reason why I showed her that one is because is usually easy for them to find out the birth date, however as a back up I have my international driver license which is a legal document and valid on US, so she decided to ask the manager to check it, then we asked to speak with the manager to explain the whole situation and she said that if the bartender was uncomfortable she can refuse the services because of the different address, we showed her that my husband’s ID and mine has the same address but she wasn’t friendly, polite or even willing to have a conversation she just took a judgement attitude asking personal questions about legal status, when I refuse to answer that she decided to not sell us the drinks, then she trow the IDs on the table, walk away and let us with the words in the mouth. We totally understand is the law to check you are over 21 but that isn’t the situation. Then she started the harassment to us and our friends who didn’t know was going on. She was taking pictures to our names on the screen, she was laughing with the other members of the staff and then she kicked us to the place without finished our time to play and make the payments, so she took advantage on it to tell security we weren’t going to pay and threaten us with calling the police because she thought we will be scared of. So to be clear about this whole situation it was a persecution and racism. Because: 1. Why was she asking for a legal status of a customer ? 2. Why she laughed with the staff and specifically with the bartender? 3. She is the manger, a person who should be able to manage situations with customers with professionalism and be the example for customer service for the whole staff. 4. The staff has to be able to verify different types of legal documents because if not people such as tourists with a foreign ID are not going to be able to enjoy the service on your place. 5. we thought we can spend a joyful night playing and having a good time with friends in a place for entertainment free of judgment or hate, free or political ideas. As a conclusion, the poor management skills of the manager turns the experience on a nightmare and as I mentioned before in over 10 years I have never received a treatment even close to this. Also is alarming how you can see more reviews describing situations where the customers were treated the same because apparently if you don’t agree with the manager judgement the solution is kick you out. Hopefully you can understand your place is full of fun but customers don’t deserved this experience at all.
• SS

  Shey

  Oct 27, 2025
  1.0
  I went here, expecting to have a good time with my friends as I was coming from out of town. I was trying to buy an alcoholic drink with my friends and I immediately get told my ID is fake multiple times by the manager. She went so far as to bend my ID so much that there is a bend in the middle of my ID. I just purchased this ID a few months ago and now it is already ruined. Thanks to the manager there that is such a genius and thinks that she knows everything about IDs. She then refused to serve alcohol to all of my friends that were there because she was insisting and saying it was fake over and over again and then backtracked and then said I didn't say it was fake that many times and that I needed to relax and that they could refuse me service. I'm not going to be told multiple times and accused of having a fake ID especially when it is real, and I even pulled out a picture of my passport to prove that it was real and they looked stupid. I have never experienced such a ridiculous service from any place and I hope that you all never experience something like this. The manager was rude and condescending to us. The way that I was approached and immediately accused of having a fake ID is crazy and they even told me that it's scanned fine but that it was "bendable" and "the light could go through it". I have never had an issue with my ID before and I even went to another bar right after and they scanned it right in front of me and it was fine. Get better managers. I’m reporting this to corporate since you all want to bend my ID so much you literally put a bend in it. I’m not going to be told to calm down when I’m being accused of fake IDs and that you aren’t going to serve my friends and YOU bent my LITERAL ID. Ridiculous. Anyways, here's my drink
• SH

  sai harshitha

  Oct 22, 2025
  5.0
  I had such an amazing time here! From start to finish, the experience was so much fun. The golf setup made it easy for everyone to join in, no matter the skill level, and hitting balls out into the colorful targets under the night lights was such a blast. The food was delicious the wings were perfectly seasoned and crispy, the nachos were loaded and full of flavor, and everything paired so well with the refreshing drinks. The cocktails were vibrant, balanced, and served with a fun presentation that made the evening even better.What really stood out to me was the staff. They were incredibly friendly, attentive, and made sure we had everything we needed without ever feeling rushed. It’s that extra bit of hospitality that really elevates the whole outing. Overall, it was the perfect mix of games, food, and drinks in a lively, welcoming atmosphere. Definitely a place I’d love to come back to again!🥰🥰🥰
• TS

  Tony Moore Sr.

  Oct 19, 2025
  1.0
  My wife, cousin, and I visited this location yesterday hoping to have a nice time. It was our first experience playing golf games; we drove nearly an hour. After getting to our reserved table, our waiter approached (no introduction nor eye contact) and asked "what are y'all having?" We asked for two beers and a spiked lemonade; however he messed up the orders and blamed us for not speaking loud enough......meanwhile we enjoyed playing golf, but once we finished and payed the bill, I asked for a copy of the receipt. The waiter told his manager who approached me and said that they just got a new system a few days ago and they're having problems printing. I waited 5-10 more minutes before the waiter walked by and put the receipt on the table; after reviewing it and noticing charges that i didn't recognize, I got the waiter attention. He immediately became defensive and suddenly another manager got into my face and asked me why I was asking questions about the receipt....I asked him why he's in my face and staring at me in a threatening way; he got on his microphone/ear piece and called for security.....yes, he perceived me as a threat because I asked questions about my receipt (after I payed) imagine that. I decided to accept the inexplicable charges and started walking away, but the manager followed me while yelling at me saying that I was just trying to get out of paying the bill. I kept walking towards the exit, but he just kept following me while making accusations and talking loudly; it made me very uncomfortable and upset so I finally decided to turn around and face the threat and again, he called for security. I finally made it to the exit, but he wasn't finished insulting me and lastly said that I was banned. This was the worst experience I have ever had a restaurant; I tried to de-escalate by walking away, but the manager tried his best to provoke an altercation. Unprofessionalism is definitely lacking at this location and I would strongly recommend that patrons not visit this location if they are expecting equality and professionalism. Prejudice should never be normalized especially in a public place. It might not happen to you, but that doesn't mean that it didn't happen because I experienced it. Thank you reading
• LH

  Lisa Hayes

  Oct 14, 2025
  3.0
  My family and I come here somewhat often and usually always have a good time. The food and the service in the past were always pretty good, however on our last visit the service was horrendous and the food has noticeably gone down hill. We came around 430-5 which I guess is when shift change occurs because some new server came over and said she would be taking over. We told her we'd like to order food and she said ok well I'm going to go down here and when I come back down I'll get your order. She must have gone to Timbucktoo because we didn't see her until 30 minutes later. We placed our order and about an hour later a food runner brought us our meal. I eventually flagged the server down and asked for mayonnaise... She never brought it. We had no napkins. No silverware. I had to get up and go track down a worker to bring us these items and the worker I asked wasn't pleasant about it either. It took about 10 minutes to get one soda drink refilled. We were in the middle of the bays and we kept seeing our server going all the way down to the far end. I don't know if they were short staffed or what but it was ridiculous. It was not busy at all either. It was pretty dead actually which I'm not surprised. They also have these crinkle fries now that are gross and they were cold when they arrived at our table. So we finally get the check, run the card and now she is on the table clearing everything off while we're trying to leave the tip and sign. Like where were you this entire time??? Now you're hovering over us while we're trying to sign the credit card slip. Meanwhile not one dish was cleared when we actually finished eating. When we first got there we were in such a good mood and having a good time and this server ruined it. Absolutely ruined it. Expecting napkins, drink refills and asking for mayo is basic service. It's also criminal that Top Golf lumps in the cost of golf with the food. You NEVER tip for the cost of golf - just for the food and drinks.

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