McDonald's

3.4
2082 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4025 North Point Parkway, Alpharetta, GA
30022, United States

Hours

Reviews

3.4
2,070 reviews
5 stars
737
4 stars
418
3 stars
330
2 stars
173
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including slow response times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food preparation, including raw or burnt items and incorrect orders.

Cleanliness

Some customers noted that the location was clean, particularly the restrooms, while others reported unsanitary conditions.

Customer Experience

Several customers expressed dissatisfaction with the overall experience, citing rude behavior from staff and lack of accountability.
  • CD
    Chefyummi Dishes
    Jan 3, 2026
    4.0
    The staff were nice, they were patient with us as we had 3 kids with us, we came to do lazy breakfast at this spot and we had fun
  • BR
    Bill Russell
    Dec 24, 2025
    1.0
    This has to be one of the weakest McDonald’s locations in the North Atlanta area. Service is consistently slow and inattentive, even when the restaurant isn’t busy. Orders feel like an afterthought rather than a process. On top of that, they nickel-and-dime customers by charging for extra barbecue or ranch to dip nuggets—petty pricing that clashes with the brand’s whole value proposition. The soft-drink situation is equally frustrating: the self-serve machine is often down, forcing customers to ask for refills, which only compounds the slow service problem. McDonald’s succeeds when it’s fast, predictable, and cheap. This location manages to miss all three. Among nearby options, it’s easily one of the worst-performing McDonald’s in the area. If you want it harsher, funnier, or trimmed to fit Google’s character sweet spot, say the word.
  • MS
    Manmeet Sachar
    Dec 23, 2025
    2.0
    I was served a raw chicken sandwich. The crew refused to switch it, claiming that it was cooked. The picture shows the discoloration and tenderness in tge meat where it was raw. Very poor behavior our by staff
  • DE
    Daniel López Espineira
    Dec 14, 2025
    1.0
    Si pides un refresco grande se supone que quieres tomar más bebida de lo regular, me parece exagerado y ridículo poner todo el vaso lleno de hielo y no poder tomar bebida no me regreso porq estoy lejos pero les cuesta tanto mantener a los clientes felices ????
  • YZ
    YOUNG ZUES
    Dec 13, 2025
    1.0
    Worst service we’ve ever received and is consistent that way the worker in the front told us that they will not get in trouble. I thought this to be odd that they’re not governed by any rules or accountability. They hold the lines and create problems for everyone that comes through the window. They have their own personal agenda. It seems like to me. I’ve tried this location several times in hopes that it’s not a consistent thing and maybe I just caught a bad worker but in reality after multiple complaints, I realize that this establishment will not do anything in reference to accountability. Please stay far away from this place if they don’t appreciate our business and for it to be a Milton location, they have the worst service ever very rude and been sitting in the drive to now for about 15 minutes at a McDonald’s stay clear from this place.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 4025 North Point Parkway, Alpharetta?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.