Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the freshness and quality of the food, many others complained about cold, stale, or incorrectly prepared items.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers highlighting excellent service while others experienced rudeness and lack of attention.
Cleanliness
The cleanliness of the location received positive feedback from some customers, but others noted unsanitary conditions and a messy environment.
Management Response
Several reviews mentioned poor management practices, including lack of responsiveness to customer complaints and inadequate staffing.
JA
Julie Andresen
Nov 15, 2025
1.0
Not too thrilled about some male worker walking in to the bathroom without knocking while I was in there
SD
Shannen Drake
Nov 6, 2025
1.0
Terrible. I'm not much of a fast food person and my expectations are very low. However, I never expect to be told to pull into a parking space at the drive-thru window and after SIXTEEN MINUTES I have to go inside to inquire about my food. "We were just talking about that order," is what I was told. "Can I throw a pie in the bag?" Um, no, I don't want a nasty pie. I wait 3 more minutes and no action. I request a refund and the employees act like I am inconveniencing them. I never raised my voice, never pulled a "Karen". This entire experience proves me right; fast food is terrible all around.
FF
FarmBoy69
Nov 5, 2025
5.0
Great customer service from the woodstock location.
IT
I Like Turtles
Nov 1, 2025
3.0
Ordered 3 things off of the Monopoly section of the menu and received zero game pieces.
XG
Xing Guan
Oct 26, 2025
1.0
Ordered my food at 8:51. Waited 20 mins and one out of the 4 cars in front of me got served. Do not come to this location after hours unless you have an hour to wait.
What are the regular opening hours for this McDonald's location?
This McDonald's in Alpharetta is open from 5:00 AM to 1:00 AM Monday through Thursday, midnight to 1:00 AM Friday and Saturday, and from 6:00 AM to 1:00 AM on Sundays.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday, 24 hours on Friday and Saturday, and 6:00 AM to 1:00 AM on Sunday.
Are delivery services available at this McDonald's and what are the delivery hours?
Yes, delivery is available with hours from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM Friday and Saturday, and 6:00 AM to midnight Sunday.
Which payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services can I expect at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I place an order through mobile apps for this McDonald's?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or via their online order links.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What eateries are near this McDonald's for additional dining options?
Nearby dining options include My Jamaican Spot, Sombrero Loco, Blaxican, and TJ’s Sports Bar & Grill, perfect for diverse culinary experiences before or after your visit.
Which automotive services are available near this McDonald's?
Nearby you can find AutoZone, Discount Tire, Jiffy Lube, Mr. Clean Car Wash, Grease Monkey, and Holcomb Auto for various automotive repairs and services.
What other helpful nearby places can assist customers visiting McDonald's?
Convenience stores and gas stations like Food Mart and Chevron Station Alpharetta are nearby, as well as the Wells Fargo Bank for financial services, making errands convenient when visiting McDonald's.