Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
844 reviews
5 stars
292
4 stars
171
3 stars
135
2 stars
68
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or incompetent staff, leading to negative experiences, while a few praised friendly and helpful employees.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about undercooked or stale food.
Wait Times
Numerous reviews mentioned long wait times in both drive-thru and dine-in, contributing to overall dissatisfaction.
Cleanliness
While some customers noted cleanliness in certain areas, others pointed out dirty tables and unsanitary conditions.
- ACApril Cordova1 day ago1.0We came in to eat and the lady in the front was being rude because my DEAF friend could not respond to her speaking to him. She was trying to talk to him while standing no were near him and got irritated. Work on your customer service because that is unacceptable.
- RBRyan B5 days ago5.0Good food, clean, order was correct, touchscreen ordering stations were clean.
- SSSherysheryladyJan 4, 20261.0Absolutely do not eat here. The entire place smells strongly of bad oil. Whatever they use to fry the fries and chicken has an awful smell. My kids and I couldn’t even taste the food because of the odor. Also, I told the cashier that I was buying a kids’ meal just for the toy and they said okay, but when I received the meal, there was no toy. When I went back to ask, they said they were out of toys. When I said, ‘Then why did you sell it to me? I asked you beforehand,’ I was laughed at and rudely told, ‘I just found out now too.
- MCMichael ConnerDec 2, 20251.0The guy at the ordering window doesn’t know anything about what they serve at McDonald’s and it’s sad! Someone needs to help him or they need to move him off the drive through window
- SHSarah HallidayNov 30, 20251.0That rude kid they have working the front is incompetent. He got our order wrong and then got an attitude with us when we asked him to correct it. Then when we reported his attitude to another employee she rolled her eyes at us. Horrible customer service!
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 12350 Arnold Mill Rd, Alpharetta?
McDonald's is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's offers a drive-thru service during the same hours as the restaurant.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to midnight (1:00 AM on Fridays and Saturdays) through McDelivery and no-contact options.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there mobile apps available for ordering from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What dining options does this McDonald's provide?
This McDonald's offers drive-thru, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What nearby restaurants can I visit along with McDonald's?
Nearby dining options include Pizza Vito, Yummy Japanese Steak House, Paulie’s Brooklyn Pizza, Crabapple Tavern, Waffle House, and Starbucks.
Is there a hardware store near McDonald's where I can shop?
Yes, Ace Hardware Crabapple, Crabapple Ace Hardware, and Sherwin-Williams hardware stores are close to McDonald's.
Are there any salons or spas near McDonald's?
Yes, nearby beauty options include Nail Concept, Sweet Nails, Rio Body Wax Alpharetta, and Alex Dominican Hair Salon.
What should I know about visiting McDonald's in relation to the nearby gas stations or convenience stores?
If you need fuel or a quick snack, ampm and bp gas stations with convenience stores are located near McDonald's, making it convenient to combine stops.