Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, particularly in the drive-thru.
Cleanliness
While some customers noted cleanliness in certain areas, others mentioned dirty tables and unsanitary conditions.
Food Quality
Several reviews indicated dissatisfaction with food quality, including undercooked items and unpleasant odors.
Staff Attitude
Mixed feedback on staff attitude, with some praising friendliness while others reported rudeness and lack of professionalism.
VA
Vicky Adhikari
Feb 24, 2026
2.0
The place was clean. Staff was friendly. But the drive through screens were off. Only 2 tables occupied, couple of cars in the parking lot. My tame out order was served pretty quick but no napkins and no condiments.
Only ketchup is in a tray to be picked. You need to request napkins. They are all in the kitchen.
DK
dawson kidd
Jan 29, 2026
1.0
Went through the drive through and the order was right on the screen and then wrong handed out on both orders. Drinks wrong, went inside to correct and get the correct bevs and everything was flat and out of flavor. All pissy and eyed us on the way out, hit a Wendy’s.
1
1WeekCamp !
Jan 15, 2026
1.0
They didnt give me a water cup bro..
AC
April Cordova
Jan 11, 2026
1.0
We came in to eat and the lady in the front was being rude because my DEAF friend could not respond to her speaking to him. She was trying to talk to him while standing no were near him and got irritated. Work on your customer service because that is unacceptable.
SS
Sherysherylady
Jan 4, 2026
1.0
Absolutely do not eat here. The entire place smells strongly of bad oil. Whatever they use to fry the fries and chicken has an awful smell. My kids and I couldn’t even taste the food because of the odor. Also, I told the cashier that I was buying a kids’ meal just for the toy and they said okay, but when I received the meal, there was no toy. When I went back to ask, they said they were out of toys. When I said, ‘Then why did you sell it to me? I asked you beforehand,’ I was laughed at and rudely told, ‘I just found out now too.
What are the opening hours of McDonald's at 12350 Arnold Mill Rd, Alpharetta?
McDonald's is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's offers a drive-thru service during the same hours as the restaurant.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to midnight (1:00 AM on Fridays and Saturdays) through McDelivery and no-contact options.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there mobile apps available for ordering from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What dining options does this McDonald's provide?
This McDonald's offers drive-thru, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What nearby restaurants can I visit along with McDonald's?
Nearby dining options include Pizza Vito, Yummy Japanese Steak House, Paulie’s Brooklyn Pizza, Crabapple Tavern, Waffle House, and Starbucks.
Is there a hardware store near McDonald's where I can shop?
Yes, Ace Hardware Crabapple, Crabapple Ace Hardware, and Sherwin-Williams hardware stores are close to McDonald's.
Are there any salons or spas near McDonald's?
Yes, nearby beauty options include Nail Concept, Sweet Nails, Rio Body Wax Alpharetta, and Alex Dominican Hair Salon.
What should I know about visiting McDonald's in relation to the nearby gas stations or convenience stores?
If you need fuel or a quick snack, ampm and bp gas stations with convenience stores are located near McDonald's, making it convenient to combine stops.
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