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McDonald's

3.4
(848 reviews)

Business Details

12350 Arnold Mill Rd, Alpharetta, GA
30004, United States
(770) 442-1166
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12350 Arnold Mill Rd, Alpharetta, GA
30004, United States

Hours

Reviews

3.4
848 reviews
5 stars
293
4 stars
171
3 stars
135
2 stars
69
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, particularly in the drive-thru.

Cleanliness

While some customers noted cleanliness in certain areas, others mentioned dirty tables and unsanitary conditions.

Food Quality

Several reviews indicated dissatisfaction with food quality, including undercooked items and unpleasant odors.

Staff Attitude

Mixed feedback on staff attitude, with some praising friendliness while others reported rudeness and lack of professionalism.
  • VA
    Vicky Adhikari
    Feb 24, 2026
    2.0
    The place was clean. Staff was friendly. But the drive through screens were off. Only 2 tables occupied, couple of cars in the parking lot. My tame out order was served pretty quick but no napkins and no condiments. Only ketchup is in a tray to be picked. You need to request napkins. They are all in the kitchen.
  • DK
    dawson kidd
    Jan 29, 2026
    1.0
    Went through the drive through and the order was right on the screen and then wrong handed out on both orders. Drinks wrong, went inside to correct and get the correct bevs and everything was flat and out of flavor. All pissy and eyed us on the way out, hit a Wendy’s.
  • 1
    1WeekCamp !
    Jan 15, 2026
    1.0
    They didnt give me a water cup bro..
  • AC
    April Cordova
    Jan 11, 2026
    1.0
    We came in to eat and the lady in the front was being rude because my DEAF friend could not respond to her speaking to him. She was trying to talk to him while standing no were near him and got irritated. Work on your customer service because that is unacceptable.
  • SS
    Sherysherylady
    Jan 4, 2026
    1.0
    Absolutely do not eat here. The entire place smells strongly of bad oil. Whatever they use to fry the fries and chicken has an awful smell. My kids and I couldn’t even taste the food because of the odor. Also, I told the cashier that I was buying a kids’ meal just for the toy and they said okay, but when I received the meal, there was no toy. When I went back to ask, they said they were out of toys. When I said, ‘Then why did you sell it to me? I asked you beforehand,’ I was laughed at and rudely told, ‘I just found out now too.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 12350 Arnold Mill Rd, Alpharetta?

McDonald's is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's offers a drive-thru service during the same hours as the restaurant.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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