McDonald's

3.2
937 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10975 State Bridge Road, Alpharetta, GA
30022, United States

Hours

Reviews

3.2
937 reviews
5 stars
319
4 stars
165
3 stars
119
2 stars
63
1 star
271

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback highlighted a significant inconsistency in customer service, with many reviews mentioning rude or unhelpful staff.

Food Quality

Several reviews noted that food was often cold, overcooked, or not fresh, impacting overall satisfaction.

Cleanliness

Some customers praised the cleanliness of the location, while others reported unsanitary conditions.

Wait Times

Many customers experienced long wait times for their orders, both in-store and at the drive-thru.
  • BS
    Bob Shepard
    1 day ago
    1.0
    I went to the drive through ordered 2 large fries and was told we have to make them pull up there. When I wanted to pay they told me you should have paid at the first window that had nobody was in. Really 2 large disgusting fries for $8.57. I will never order from your restaurant again!
  • MG
    Michelin Guide
    Nov 14, 2025
    1.0
    I ordered 20 mins ago on drive thru. Still no food. Fire all employees.
  • AA
    Ameena Almaaitah
    Nov 14, 2025
    2.0
    Never makes coffee right large ice black coffee with caramel no sugar or cream yet most of my cup is cream repeat my drink order multiple times I get looked at like I’m stupid rings up two different coffees none I wanted
  • NN
    nana
    Nov 8, 2025
    1.0
    went to the drive-thru on a day that they claim is open 24 hours. i went up to the speaker, and was shocked to hear a guy tell me they are closed. i hadn't even gotten there that late (around 1am which is when i finished up my shift), so i was very surprised. there was also no apology attached to it, and i don't think it's difficult to just add a "i'm sorry, we're closed for tonight". i still would've been dissappointed, but at least it's more polite that way. the worker speaking instead, sounded annoyed and rude. if it says you're open 24 hours, i would like for you to be open 24 hours.
  • CW
    Chris Weber
    Oct 25, 2025
    1.0
    50+ year old lifetime McDonalds customer. Placed a curbside pickup order that, even after more than 30 minutes of waiting, never was delivered to me. This is evidently one of those cashier-free stores, so there was nobody to remedy my order, or the 15+ people inside the store waiting for their orders too. You lost me forever, McDonald’s. Thankfully there’s a new Tim Horton’s coming down the street and a world class Chick Fil’A in the other direction. Do yourself a favor and scratch McDonald’s off your list. Total rip-off here.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 10975 State Bridge Road, Alpharetta, GA?

McDonald's operates 24 hours from Wednesday through Sunday. On Monday, it's open from 4:00 AM to 1:00 AM next day, and on Tuesday from 5:00 AM to 4:00 AM next day.

Does this McDonald's location offer drive-thru service and what are the drive-thru hours?

Yes, drive-thru is available. Drive-thru hours match the overall operating hours, including 24/7 service Wednesday through Sunday, and early morning to late night hours Monday and Tuesday.