Jimmy John's

3.5
136 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1155 Bluegrass Ct, Alpharetta, GA
30004, United States

Hours

Reviews

3.5
136 reviews
5 stars
70
4 stars
13
3 stars
7
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, contradicting the brand's 'freaky fast' promise.

Cleanliness

Several reviews praised the cleanliness of the restaurant, highlighting it as a positive aspect of their experience.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and dismissive.

Food Quality

While some customers enjoyed the food, others criticized the portion sizes and quality, particularly in relation to their expectations.
  • VV
    Vanessa Vernon
    Dec 28, 2025
    1.0
    This is my second time being denied placing an order because it’s close to closing time. Why not change your closing time since you’re going to start shutting down prior to close. last time I was burden with the fact that they had to unwrap the meat to make my sandwich because they started shutting down prior to the closing time.
  • NW
    Nakaia Williams
    Dec 13, 2025
    1.0
    I ordered a sub from Doordash at 8pm - was supposed to be a toasted sub with no onions or tomatoes as I am allergic. I received the order around 8:30 with nothing BUT tomatoes and onions and the wrong order. I reordered from DoorDash and called the store to make sure everything could be correct because I didn’t want to get sick. They told me they couldn’t remake it the way I needed it because the toaster was off at 8:30… even though I ordered this before this and got the total wrong order. No accommodations or accountability because “the toaster was turned off so I would need to order something else”. I won’t be back to this location.
  • EL
    eric lee
    Oct 10, 2025
    2.0
    Paid 2.49 for a side of potato salad container was not even half full 3 bites it was gone 😧😐
  • BS
    Brittany Stewart
    Oct 8, 2025
    1.0
    Got an unwich from here and it hardly even had any lettuce. Got it the way it comes with mayo, lettuce, and tomato and the unwich was super dry and came with minimal lettuce to even be able to close the lettuce to be able to eat it. I had to put it on a plate and cut it up. I could have made a ham, cheese and turkey roll up at home that was better than this! Won’t be going back here!!!
  • SS
    Shannon
    Sep 21, 2025
    2.0
    Sat at the drive-thru speaker for 5 minutes with no response, then waited at the window - still no one. I called the store and the employee (long brown hair, split down the middle in a pony tail) couldn’t have cared less, didn’t apologize, and casually said the drive-thru was closed because the speaker was broken. I suggested putting up a sign so others wouldn’t waste their time, but she showed zero concern. Terrible service.