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Jimmy John's

3.6
(159 reviews)
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Business Details

4180 Old Milton Pkwy, Alpharetta, GA
30009, United States
(678) 319-1020
https://locations.jimmyjohns.com/ga/alpharetta/sandwiches-1603.html

About

Sandwich Restaurant

Location

Jimmy John's
4180 Old Milton Pkwy, Alpharetta, GA
30009, United States

Hours

Reviews

3.6
159 reviews
5 stars
78
4 stars
25
3 stars
7
2 stars
7
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for their friendliness and efficiency, while others are criticized for rudeness and unprofessional behavior.

Delivery Issues

Many customers reported slow delivery times, with some orders taking over an hour, contradicting the 'Freaky Fast' promise.

Food Quality

While some customers enjoyed the sandwiches, there were complaints about inconsistent food quality, including issues with freshness and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and bathrooms, which detracted from the overall experience.

Inconsistent Hours

Customers expressed frustration over the location's inconsistent hours, with multiple reports of the store being closed during posted business hours.
  • DO
    DD O
    Feb 14, 2026
    4.0
    I find this Jimmy John's very consistent in quality and timeliness. Thank you.
  • CJ
    carter jarrett
    Jan 3, 2026
    1.0
    Closed at 4:30 on a Saturday?
  • AM
    Aaron Maas
    Nov 29, 2025
    5.0
    While I'm a big Jimmy John's fan, this location is A+. The "specials" scattered through the year are usually a crowd pleaser, always quickly prepared (through app OR in-store), and this team rarely forgets to cut in half (my only JJ's pet-peeve). Shout out to associate Robin (my sandwich schedule and his work schedule seem to be similar). In fairness - listing a "con" which is we live .25 mi from the delivery area which is a bummer. Probably saves me from over ordering and wearing out my Sammie Spirit.
  • RS
    Reyansh Sinha
    Nov 6, 2025
    5.0
    This place does not have an ocean view
  • BJ
    Btl_u Jml
    Sep 26, 2025
    5.0
    Robin guy who works most evenings,is the best and consistent in providing top costumer service. He should be promoted or corporate should recognize his hardwork. We keep coming to have your sandwiches because Robin makes it for us.
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