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Five Guys

4.2
(718 reviews)

Business Details

(678) 867-7930
https://restaurants.fiveguys.com/5230-windward-parkway

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5230 Windward Parkway in Alpharetta is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5230 Windward Parkway, Alpharetta, GA
30004, United States

Hours

Reviews

4.2
718 reviews
5 stars
410
4 stars
166
3 stars
66
2 stars
21
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some burgers being overcooked or bland, while others praised the taste and freshness.

Service Issues

Multiple reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased.

Fries Complaints

Several reviews noted issues with the fries, including small portions, being undercooked, or overly salty.

Positive Staff Interactions

Despite some negative experiences, many customers praised the friendliness and helpfulness of the staff.
  • JB
    Jack Boggus
    Feb 18, 2026
    1.0
    Ordered some Uber eats, It took them an hour and some change to cook the food And the portions were hilariously small. Nine dollars for a thing of fries for a teeny little bag that they thought they could get away with because of Uber eats. Tried calling the store three times to see the status of the food never picked up once. This location is hilariously worse than the one in Northpoint.
  • KW
    Kevin Waddles
    Dec 20, 2025
    2.0
    I went to Five Guys yesterday and ordered a regular cheeseburger with fries. The service was fine — the staff was helpful and polite — but the food was a major disappointment. For nearly $20, I expected a high-quality burger. Instead, the meat was overcooked, the burger was overloaded with cheese, and the onion and tomato toppings tasted like the worst cuts — overly crunchy and inconsistent with what I’m used to. It honestly felt like whatever scraps were left got thrown on the burger. This was easily the worst $12 hamburger I’ve had, and the overall value just isn’t there anymore. Based on this experience, I don’t see myself returning to Five Guys.
  • VM
    Vik M
    Nov 17, 2025
    5.0
    The veggie cheese sandwich is the best.
  • OF
    Oliver Feigenbaum
    Nov 9, 2025
    5.0
    Always perfect
  • AP
    anne pugh
    Nov 4, 2025
    5.0
    Best burgers and quick service!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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