Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5230 Windward Parkway in Alpharetta is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers reported inconsistent food quality, with some burgers being overcooked or bland, while others praised the taste and freshness.
Service Issues
Multiple reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased.
Fries Complaints
Several reviews noted issues with the fries, including small portions, being undercooked, or overly salty.
Positive Staff Interactions
Despite some negative experiences, many customers praised the friendliness and helpfulness of the staff.
JB
Jack Boggus
Feb 18, 2026
1.0
Ordered some Uber eats, It took them an hour and some change to cook the food And the portions were hilariously small. Nine dollars for a thing of fries for a teeny little bag that they thought they could get away with because of Uber eats. Tried calling the store three times to see the status of the food never picked up once. This location is hilariously worse than the one in Northpoint.
KW
Kevin Waddles
Dec 20, 2025
2.0
I went to Five Guys yesterday and ordered a regular cheeseburger with fries. The service was fine — the staff was helpful and polite — but the food was a major disappointment.
For nearly $20, I expected a high-quality burger. Instead, the meat was overcooked, the burger was overloaded with cheese, and the onion and tomato toppings tasted like the worst cuts — overly crunchy and inconsistent with what I’m used to. It honestly felt like whatever scraps were left got thrown on the burger.
This was easily the worst $12 hamburger I’ve had, and the overall value just isn’t there anymore. Based on this experience, I don’t see myself returning to Five Guys.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys Alpharetta accept reservations?
No, Five Guys at 5230 Windward Parkway in Alpharetta does not accept reservations.
What are the operating hours for dine-in at Five Guys Alpharetta?
Five Guys Alpharetta is open daily from 11:00 AM to 10:00 PM for dine-in service.
Is delivery available at Five Guys Alpharetta, and what are the delivery hours?
Yes, Five Guys Alpharetta offers delivery service daily from 11:00 AM to 9:30 PM. Orders can be placed online via their delivery URL.
Can I order Five Guys online through a mobile app?
Yes, you can order Five Guys online through their mobile app available on both Apple and Android platforms.
What types of payment does Five Guys Alpharetta accept?
Five Guys Alpharetta accepts various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys Alpharetta offer gluten-free menu options?
While most sandwiches can be ordered without buns or as lettuce wraps, some items contain gluten. There is a risk of cross-contamination. Please check their nutritional and allergen charts for details.
Does Five Guys Alpharetta offer options for children?
Yes, Five Guys Alpharetta has a children's menu and welcomes families with kids. They also provide high chairs for young children.
What are some nearby dining options around Five Guys Alpharetta?
Nearby dining options include Jack's Pizza Factory, Flippin Pizza, Ray's New York Pizza, Panda Express, Which Wich? Superior Sandwiches, Bang Bang Katsu House, Cafe Bora, Ben & Jerry's, McDonald's, and Salsarita's Fresh Mexican Grill. These provide a variety of cuisines if you're exploring other food choices in the area.
Are there any nearby places for dessert or snacks near Five Guys Alpharetta?
Yes, near Five Guys you can find places like Nothing Bundt Cakes and Dumont Creamery & Cafe for desserts and ice cream options to enjoy after your meal.
If I need a break or wellness service near Five Guys Alpharetta, where can I go?
Nearby wellness and relaxation options include Stretch Zone for physical therapy, Palm Beach Tan for skin care, Mind And Body Day Spa, and The Solarium Tanning Salon—all conveniently located close to Five Guys.
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