Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers reported inconsistent food quality, with some bagels being dry, burnt, or lacking in flavor, while others praised the freshness and taste.
Customer Service
Service experiences varied widely; some customers highlighted friendly and accommodating staff, while others reported rudeness, slow service, and order mistakes.
Management Issues
Several reviews pointed to poor management practices, including understaffing, lack of organization, and inadequate training leading to customer dissatisfaction.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items, incorrect orders, and problems with online ordering.
JJ
Joey
3 days ago
5.0
Fairly quick and delicious food/coffee
CN
Curtracia Neeson
Feb 16, 2026
5.0
I just love the service and the staff so nice.
SW
Stacey Wyatt
Feb 12, 2026
1.0
I have been to this Einstein franchise location twice in the last month. Not sure why I returned. Atmosphere is dark, the fountain machine was broke, there was no tea available. The staff seemed miserable and not wanting to be there. Have always loved Einstein; however, surprised this location is still in business.
TW
Tyran Walker
Feb 10, 2026
5.0
Great food love the manager ms.Olivia great person.
ME
Mina E
Jan 24, 2026
2.0
Food was sloppy and not up to par. I asked for no cheese because I’m lactose intolerant and they gave me cheese anyways. The sandwich was cut uneven and not all the way through so I had to rip it myself. The bagel was dry and tough with barely any of the sauce I ordered. They gave me a big chunk of the end of a tomato that I had to remove. The bacon looked as if they just picked the scraps that broke off actual pieces.
There wasn’t any creamer out for me to make my coffee so the worker had to bring it out and then it was only half and half mini cups.