Dunkin'

3.8
754 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Alpharetta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3630 Old Milton Pkwy, Alpharetta, GA
30005, United States

Hours

Reviews

3.8
754 reviews
5 stars
371
4 stars
144
3 stars
75
2 stars
44
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and order inaccuracies.

Order Accuracy

Many customers express frustration with frequent order mistakes, including missing items and incorrect orders.

Cleanliness

Several reviews mention cleanliness issues, including dirty tables and unsanitary handling of food.

Product Quality

While some customers enjoy the coffee and donuts, others report stale or poorly made items, leading to disappointment.

Staff Friendliness

Despite some negative experiences, many customers highlight the friendliness and helpfulness of the staff.
  • KK
    KEIXORIE
    3 days ago
    1.0
    I made a order yesterday and today and this is the second time that I was charged for additional things that I wanted in my drink and it was not in my drink today I ordered a Matcha latte with white chocolate, cold foam and light ice and I received some sort of coffee and it has a label for what I ordered, but the drink is incorrect yesterday I ordered a Matcha latte and I was charged for all of the additional flavors, but it was not in my drink, this is absolutely ridiculous from yesterday and today I have paid $40 and my drink has been wrong several times. Secondly The wait time for the drive-through is absolutely ridiculous. I was in the line for nearly 15 minutes sitting there to get an incorrect order so you need to tell me that I was charged that additional five dollars in my drink is incorrect. My drink is barely full And it’s full of cold foam. Orde for today is #1336 at 7:15 AM
  • BB
    Baddie Beauty
    3 days ago
    5.0
    The line was a little long and I had all my kids which was stressful within itself however the team made the process so smooth and easy, my food was fresh and the drinks were made to perfection!
  • JW
    jahnyah wattley
    5 days ago
    5.0
    This is my favorite Dunkin to visit , it can be packed and busy at times but I’ve always received good service from the staff , specifically Shyla and Zoe they always make sure i get my order efficiently, all while remaining professional .
  • KV
    Kayla Virden
    Nov 6, 2025
    1.0
    I am a regular at this location for the 6-7 am rush but lately the service has been horrible. The lines are backed up for AT LEAST 5 minutes, the customer service is poor, and today the employee handed me my coffee and the lid fell off and hot coffee spilled all over me. I asked for help and she handed me 2 napkins and turned from the window even though I was waving and honking my horn for more napkins.
  • PK
    Parvin Karobi
    Nov 5, 2025
    5.0
    For the most part I love this place. The staff very welcoming and nice. Only once I had an issue recently and it was Sunday and the front door was locked which was odd. There was no sign that it was gonna be closed to come in. But the drive through was open but it was so busy and LONG line .. so decide to skip it. Other than that I keep going back and I hope next time if the door is closed maybe good idea to put sign at least why. Little explanation.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Alpharetta, GA?

Dunkin' in Alpharetta is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.