Dunkin'

3.8
756 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Alpharetta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3630 Old Milton Pkwy, Alpharetta, GA
30005, United States

Hours

Reviews

3.8
756 reviews
5 stars
370
4 stars
144
3 stars
75
2 stars
44
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and efficient staff while others reported rude behavior and poor order accuracy.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy at this location.

Cleanliness and Atmosphere

While some reviews noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and a chaotic environment during busy times.

Staff Performance

Certain employees, particularly Shyla and Zoe, received high praise for their exceptional service, while other staff members were criticized for being unhelpful or disengaged.
  • MG
    maladine g
    Jan 2, 2026
    1.0
    The place looks messy- tables not wiped, apart from that staff was not friendly and was rude when we asked questions about their drinks and food, when we received the food it was burnt and low quality, when we complained to the manager he did not offer to remake it he simply said “that’s just the way it it” and another staff looked at the manager and laughed making a sneering comment saying “that’s just the way it is”…. Just rude especially to new customers. I will not be coming here ever again nor will I recommend anyone else to unless they want disrespect and no customer satisfaction…. Unbelievable in this day and age.
  • EA
    Eli meir Amor
    Jan 1, 2026
    1.0
    I was there in there or I was there early in the morning and I get very bad service.
  • JR
    Jordan Reed
    Dec 16, 2025
    1.0
    12/16/25 Afternoon shift- I Placed an online order for walk in pick-up. I sent my daughter in to grab, she returns missing both drinks. I go inside to see what was going on, I am greeted by a teenage girl, who proceeds to tell me they are out of the drink I wanted, I ask for a refund, she tells me ; “since you did it through the app, you have to go through the app for a refund” as she is smirking like something was funny- I try to explain to her that’s not how it works, I ask for the manager- no surprise, no manager there. Corporate/Leadership for DD- Clearly a grotesque disconnect on the training portion, or maybe the wrong people for the job? clearly.
  • RJ
    Rafi Janjooa
    Dec 2, 2025
    1.0
    Gave me undercooked hash browns despite asking for them to be extra extra crispy and served me coffee that was made completely incorrectly. It’s the same order every time I go to Dunkin yet this location absolutely butchered my simple order smh
  • AN
    Ash N
    Nov 21, 2025
    5.0
    Everytime I come here the staff is so sweet. Teajah (I believe that’s how you spell her name) she made my drink with love. I will definitely be coming back for her to make me another one <3

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Alpharetta, GA?

Dunkin' in Alpharetta is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.