Chipotle Mexican Grill

3.3
303 reviews
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Business Details

3900 Brookside Pkwy, Alpharetta, GA
30022, United States
(470) 235-7321
https://locations.chipotle.com/ga/alpharetta/3900-brookside-pkwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4514
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About

Mexican Restaurant
Chipotle Old Milton Parkway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3900 Brookside Pkwy, Alpharetta, GA
30022, United States

Hours

Reviews

3.3
303 reviews
5 stars
129
4 stars
40
3 stars
16
2 stars
22
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and unprofessional behavior, leading to a negative dining experience.

Portion Sizes

Many reviews highlighted issues with small portion sizes, with customers feeling shortchanged on ingredients and overall value for money.

Food Quality

Several customers experienced problems with food quality, including stale chips, undercooked rice, and contamination concerns.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty dining areas and unsanitary food preparation practices.

Management Issues

There were multiple mentions of ineffective management, with complaints about staff training, order accuracy, and overall operational efficiency.
  • ML
    Mark L.
    Jan 1, 2026
    5.0
    Good food!
  • MP
    manisha punj
    Dec 7, 2025
    1.0
    We ask to add something to our order they just said they can't do it even when it was on right there
  • JA
    Jerry Alcindor
    Nov 19, 2025
    1.0
    Found a nail in my food. A clipped nail
  • TA
    Traci Adams-Davis
    Nov 7, 2025
    5.0
    This was a quick and easy stop for food. All of the options I liked were available. There was no wait in the line. The servers were friendly. The food was hot and good. I love the different frescas. I like to mix them.
  • NM
    NXTGEN BODIES MD
    Oct 30, 2025
    5.0
    We love this place! Junior, the manager, truly stands out. He consistently goes above and beyond for every customer and shows genuine care in making sure everyone has a great experience. You can tell he takes pride in his work and his team. We really appreciate the positive energy and great customer service every time we stop by!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill on Old Milton Parkway specialize in?

Chipotle specializes in Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill on Old Milton Parkway?

It is open daily from 10:45 AM to 11:00 PM.