Business Details
About
Mexican Restaurant
Chipotle Windward is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,602 reviews
5 stars
689
4 stars
349
3 stars
120
2 stars
90
1 star
354
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and disorganization during peak hours.
Food Quality
Many reviews highlighted issues with food quality, including undercooked rice, small portion sizes, and contamination concerns.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staffing Issues
The location is often described as understaffed, leading to slow service and inadequate food preparation.
Customer Experience
Overall customer experiences were mixed, with some praising individual staff members while many expressed dissatisfaction with management and service consistency.
- PPPatientlywaitingNov 17, 20251.0DO NOT EAT HERE! The food is super salty. The service is bad. They short you on the meat portions. This is the worse Chipotle I’ve ever been to.
- OCOleg ChichetenkoOct 29, 20251.0Worst location
- QQqawsedrf1111Oct 23, 20251.0Cockroaches eat here too
- BCbrianyxkenshin CookiefanOct 12, 20251.0Some manager and workers were goofing off while I was trying to get my food. Very unprofessional. Happened October 12 2025. Disapointed!
- AKArunima KarOct 4, 20251.0Quite a regular to Chipotle, but not to this particular outlet. It was around 9:30 p.m., and the veggies are finished & no sign of refilling. While filling up the bowl, brown rice also got finished. Even though they didn’t bother to ask if we like to have white rice or should we wait for rice refilling. Instead they gave a very small portion of brown rice & shifted for the other options. Simply disgusting. The STAR is only for the food quality.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Windward Parkway?
Chipotle Mexican Grill at 5250 Windward Pkwy is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Alpharetta, GA?
It is located at 5250 Windward Pkwy, in the Home Depot Shopping Center, Alpharetta, GA 30004.
What type of food does Chipotle Windward offer?
Chipotle offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle Windward provide delivery and pickup services?
Yes, Chipotle Windward offers both in-store pickup and delivery services.
Can I order online or via a mobile app from Chipotle Windward?
Yes, you can order online through their website or via the Chipotle app, available on the App Store.
How can customers benefit from Chipotle Rewards at the Windward location?
By signing up for Chipotle Rewards, customers can earn points to redeem for free food and receive exclusive offers.
Is Chipotle Windward inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Windward welcomes LGBTQ customers, reflecting their commitment to inclusivity.
What are some nearby food and drink options close to Chipotle Windward?
Nearby options include Claw Boba for bubble tea, Cafe Bora for coffee and bakery items, and Ben & Jerry’s for ice cream.
Are there any wellness or beauty services near the Windward Chipotle?
Yes, Mind And Body Day Spa, The Solarium Tanning Salon, and Waxing The City Alpharetta are nearby for relaxation and beauty treatments.
How can nearby businesses like Cartridge World or the Sprint Store be useful for a visit to Chipotle Windward?
Visitors can conveniently handle business equipment needs at Cartridge World or mobile device services at Sprint Store while dining or picking up orders at Chipotle.