Business Details
About
Mexican Restaurant
Chipotle Windward is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,606 reviews
5 stars
689
4 stars
352
3 stars
120
2 stars
89
1 star
356
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked rice, overly salty dishes, and contamination concerns.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and inadequate handling of orders.
Portion Sizes
Customers frequently complained about small portion sizes, especially for items that were supposed to be double or extra.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food debris.
Management Concerns
Customers expressed dissatisfaction with management's handling of staffing and inventory, leading to frequent shortages and disorganization.
- WMWhitney MestonJan 3, 20261.0Bit into a large hard piece of plastic in my bowl
- JFJohn FarrisDec 21, 20251.0Went here asked for double steak the lady gave me about maybe one normal portion size not even close to double didn’t seem to care as if recently food hasn’t been as good the ingredients don’t taste fresh poor portion size and food is very over priced just ridiculous I’ve thinking this for awhile but this happened today
- NMNelymer MendozaNov 26, 20251.0I visited this Chipotle on November 26, 2025, because of a promotion that was announced by the company via email. The offer clearly stated that it would be available from 4:00 pm until the store closed. I arrived at 8:20 pm and, to my surprise, the staff told me that the promotion had ended at 8:00 pm. They also mentioned that there was no rice left and that they would not be making any more for the rest of the day. This experience left me wondering whether it was misleading advertising or simply an issue with the store’s management. Either way, it was disappointing to receive information that contradicted what Chipotle had officially communicated. I believe the store should review its internal communication and inventory management to avoid confusion and ensure customers can trust the promotions that are advertised.
- PPPatientlywaitingNov 17, 20251.0DO NOT EAT HERE! The food is super salty. The service is bad. They short you on the meat portions. This is the worse Chipotle I’ve ever been to.
- OCOleg ChichetenkoOct 29, 20251.0Worst location
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Windward Parkway?
Chipotle Mexican Grill at 5250 Windward Pkwy is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Alpharetta, GA?
It is located at 5250 Windward Pkwy, in the Home Depot Shopping Center, Alpharetta, GA 30004.
What type of food does Chipotle Windward offer?
Chipotle offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle Windward provide delivery and pickup services?
Yes, Chipotle Windward offers both in-store pickup and delivery services.
Can I order online or via a mobile app from Chipotle Windward?
Yes, you can order online through their website or via the Chipotle app, available on the App Store.
How can customers benefit from Chipotle Rewards at the Windward location?
By signing up for Chipotle Rewards, customers can earn points to redeem for free food and receive exclusive offers.
Is Chipotle Windward inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Windward welcomes LGBTQ customers, reflecting their commitment to inclusivity.
What are some nearby food and drink options close to Chipotle Windward?
Nearby options include Claw Boba for bubble tea, Cafe Bora for coffee and bakery items, and Ben & Jerry’s for ice cream.
Are there any wellness or beauty services near the Windward Chipotle?
Yes, Mind And Body Day Spa, The Solarium Tanning Salon, and Waxing The City Alpharetta are nearby for relaxation and beauty treatments.
How can nearby businesses like Cartridge World or the Sprint Store be useful for a visit to Chipotle Windward?
Visitors can conveniently handle business equipment needs at Cartridge World or mobile device services at Sprint Store while dining or picking up orders at Chipotle.