Chipotle Mexican Grill

3.6
1606 reviews
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About

Mexican Restaurant
Chipotle Windward is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5250 Windward Pkwy, Alpharetta, GA
30004, United States

Hours

Reviews

3.6
1,606 reviews
5 stars
689
4 stars
352
3 stars
120
2 stars
89
1 star
356

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, overly salty dishes, and contamination concerns.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and inadequate handling of orders.

Portion Sizes

Customers frequently complained about small portion sizes, especially for items that were supposed to be double or extra.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food debris.

Management Concerns

Customers expressed dissatisfaction with management's handling of staffing and inventory, leading to frequent shortages and disorganization.
  • WM
    Whitney Meston
    Jan 3, 2026
    1.0
    Bit into a large hard piece of plastic in my bowl
  • JF
    John Farris
    Dec 21, 2025
    1.0
    Went here asked for double steak the lady gave me about maybe one normal portion size not even close to double didn’t seem to care as if recently food hasn’t been as good the ingredients don’t taste fresh poor portion size and food is very over priced just ridiculous I’ve thinking this for awhile but this happened today
  • NM
    Nelymer Mendoza
    Nov 26, 2025
    1.0
    I visited this Chipotle on November 26, 2025, because of a promotion that was announced by the company via email. The offer clearly stated that it would be available from 4:00 pm until the store closed. I arrived at 8:20 pm and, to my surprise, the staff told me that the promotion had ended at 8:00 pm. They also mentioned that there was no rice left and that they would not be making any more for the rest of the day. This experience left me wondering whether it was misleading advertising or simply an issue with the store’s management. Either way, it was disappointing to receive information that contradicted what Chipotle had officially communicated. I believe the store should review its internal communication and inventory management to avoid confusion and ensure customers can trust the promotions that are advertised.
  • PP
    Patientlywaiting
    Nov 17, 2025
    1.0
    DO NOT EAT HERE! The food is super salty. The service is bad. They short you on the meat portions. This is the worse Chipotle I’ve ever been to.
  • OC
    Oleg Chichetenko
    Oct 29, 2025
    1.0
    Worst location

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Windward Parkway?

Chipotle Mexican Grill at 5250 Windward Pkwy is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Alpharetta, GA?

It is located at 5250 Windward Pkwy, in the Home Depot Shopping Center, Alpharetta, GA 30004.