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Arby's

4.0
(857 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1505 Mcfarland Parkway, Alpharetta, GA
30005, United States

Hours

Reviews

4.0
857 reviews
5 stars
403
4 stars
225
3 stars
108
2 stars
40
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative dining experience.

Food Quality

While many customers enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent quality, particularly with fries and sandwiches.

Cleanliness

The restaurant received praise for its cleanliness, with several reviews highlighting it as one of the cleanest fast food locations.

Speed of Service

Customers experienced mixed reviews regarding service speed, with some noting quick service while others reported long wait times.
  • LR
    leo ryals
    Feb 21, 2026
    5.0
    It is with genuine appreciation and high regard that I commend Mr. Layne Morris for his outstanding service and professionalism during my recent visit to Arby’s. From the moment I arrived, Mr. Morris exemplified the qualities of an exceptional hospitality professional—attentive, courteous, and efficient. Mr. Morris’s welcoming demeanor immediately set a positive tone for the experience. He displayed remarkable product knowledge, offering thoughtful recommendations and ensuring that my order was prepared to perfection. His attention to quality and timeliness was truly admirable, reflecting a dedication not only to his role but also to the satisfaction of each customer he serves. Furthermore, Mr. Morris’s ability to maintain a calm, respectful, and friendly disposition during a busy service period illustrates a commendable mastery of customer relations. His professionalism embodies the standard to which all service staff should aspire. In conclusion, Layne Morris is an invaluable asset to the Arby’s team. His commitment to excellence, consistency in delivering outstanding service, and genuine care for the customer experience make him deserving of the highest praise. I wholeheartedly award him a five-star rating and encourage others to experience the exemplary service he provides.
  • DE
    Daniel Eidson
    Feb 11, 2026
    5.0
    Tasty food ,fast
  • SR
    STEVE REYNOLDS
    Jan 30, 2026
    5.0
    Great deal today for $8 got sandwich, fries, mozzarella cheese sticks and some peach thing with small drink
  • MT
    Malcolm Traxler
    Jan 29, 2026
    1.0
    Food wad pretty good, as usual. The service was extremely rude and condescending. If I wanted that I would go to Paris. Totally unacceptable in the Southern US. I will not be coming back as long as that employee is there.
  • LT
    LISA TEMPLIN
    Jan 28, 2026
    1.0
    Paid for a peach cobbler twist. $3.00 down the drain didn’t put in bag. Sucks to get down the road and see your crap isn’t there. Prices to high to get screwed.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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