Food Quality
Customers generally enjoyed the food, highlighting items like the Reuben sandwich and French Dip, but some reported issues with cold or poorly prepared items.
Service Issues
Multiple reviews noted rude or unprofessional behavior from staff, particularly at the drive-thru, leading to a negative customer experience.
Cleanliness
The restaurant was frequently praised for its cleanliness, with some customers noting it as the cleanest Arby's they had visited.
Order Accuracy
There were several complaints about incorrect orders and delays, particularly during busy times, affecting overall satisfaction.
Positive Staff Interactions
Despite some negative experiences, many customers appreciated friendly and helpful staff, particularly mentioning specific employees by name.