Arby's

4.0
847 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1505 Mcfarland Parkway, Alpharetta, GA
30005, United States

Hours

Reviews

4.0
847 reviews
5 stars
398
4 stars
223
3 stars
108
2 stars
40
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting items like the Reuben sandwich and French Dip, but some reported issues with cold or poorly prepared items.

Service Issues

Multiple reviews noted rude or unprofessional behavior from staff, particularly at the drive-thru, leading to a negative customer experience.

Cleanliness

The restaurant was frequently praised for its cleanliness, with some customers noting it as the cleanest Arby's they had visited.

Order Accuracy

There were several complaints about incorrect orders and delays, particularly during busy times, affecting overall satisfaction.

Positive Staff Interactions

Despite some negative experiences, many customers appreciated friendly and helpful staff, particularly mentioning specific employees by name.
  • BI
    B Inno
    Dec 11, 2025
    5.0
    Excellent Reuben sandwich.
  • DD
    Drew
    Nov 13, 2025
    5.0
    I usually don't brag on fast food, let alone an arbys. But this place is amazing, the service, the food, all of it. Definitely coming back.
  • RK
    Rahul K
    Nov 8, 2025
    1.0
    I'm sure the corporate is filled with clowns to just let the manager/ employees be extremely rude to customers for absolutely no valid reason. Just remove the drive-through if you don't want to serve people through that. I'd absolutely understand if it was a one-off but just looking at the reviews, definitely not the first time and definitely no consequences whatsoever although it's been happening for months.
  • KT
    Krishna Teja
    Nov 8, 2025
    1.0
    The worst possible staff ever. Extremely rude behavior when we tried to add an item to our order at the drive through. Yelled at us for requesting to add an extra item. Manager should have trained they employees before letting them out to disgracefully yell at customers. Probably the worst Arby’s experience ever.
  • SA
    S A
    Nov 2, 2025
    5.0
    Great service