Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Albany, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Albany, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
759 reviews
5 stars
273
4 stars
187
3 stars
131
2 stars
63
1 star
105
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.
Customer Service
Numerous complaints about rude and unprofessional staff, with many customers feeling disrespected during their interactions.
Cleanliness
Reports of dirty tables and sticky floors, with some customers noting cleanliness issues in the dining area and drink machines.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Service Speed
Service speed varied; some customers experienced fast service while others faced long wait times.
- MMMorgan McGeeNov 14, 20251.0I don’t really have anything good to say about this location. Workers unfriendly, threw down tray and not polite at all. Drink out of the machine tasted like chemicals. Tables and chairs were disgusting. Bathrooms even worse.
- JJjoey jacobsNov 5, 20255.0Food was good. Fries were hot. Had great service at the front counter. But the young boy that made our burgers, made them extra sloppy. Let's work on that please.
- NLNicky LadnerNov 4, 20251.0Awful customer service!!! Very bad, nobody in there wants to be at work. I was an inconvenience to them when I was ordering my food. They genuinely do not lack skills to work with the public!
- EDErika DuncanOct 10, 20255.0The food was good and service was fast
- BGBrian GoodwinSep 2, 20251.0Pulled up and said i had a mobile order. I was asked if i was at the right place and told them yes. They claimed they didn't have the order, told them i have the sceenshot to prove that the order went to this location. They still claimed they didn't have it while giving an attitude. Showed them the screenshot with the address, they still tried to say they didn't have it but they disappear for a couple seconds and come back to tell me they actually do have the order. I wouldn't have had an issue from the start and i would have chalked it up as the system being wonky but i was given attitude when i was being cordial.. I can't let this one incident slide. The next time i come up to get an order of mine and get given an attitude again I will not hesitate to figure out the appropriate phone numbers and emails to contact. These contacts will be spammed until something is done.
Frequently Asked Questions About Wendy's
Is Cross Stn Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Albany, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Albany, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (229) 432-5565.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cross Stn Wendy’s serve breakfast?
Yes, this Wendy’s location in Albany, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at Wendy's in Albany, GA?
The drive-thru at Wendy's in Albany, GA is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location in Albany serve breakfast?
Yes, Wendy's in Albany, GA serves breakfast, including breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order Wendy's food online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment options does Wendy's in Albany accept?
Wendy's in Albany accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at Wendy's on Dawson Road?
Yes, this Wendy's location offers drive-thru service daily from 6:30 AM to 1:00 AM.
Where can nearby customers park or find other amenities near Wendy's on Dawson Road?
Nearby places include QuickFix Family Convenient Care for medical needs, Bank of America Financial Center for banking, and Bath & Body Works for retail shopping, making it convenient to combine errands around your Wendy's visit.
Are there any other fast food options close to this Wendy's in Albany, GA?
Yes, there are additional Wendy's locations nearby as well as competitors like McDonald's, Subway, Burger King, Chick-fil-A, and Taco Bell in the area for fast food variety.
What nearby retail stores can customers visit before or after dining at Wendy's?
Customers can visit nearby retail stores like Payless ShoeSource, Rent-A-Center, Joann Fabric and Crafts, and Girls Gone Styled for shopping convenience.
How can customers provide feedback or contact Wendy's Albany location?
Customers can contact Wendy's Albany location by calling (229) 432-5565 or by reaching out through their Customer Care team via the Wendy's Contact page or Customer Satisfaction Survey online.
Does the Wendy's Albany location offer mobile ordering and specials?
Yes, you can download the Wendy's app to order, access specials, and get deals including Wendy's coupons for this location.