Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Albany Subway® Restaurant at 1801 N Slappey Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Multiple reviews highlighted issues with cleanliness, including dirty facilities and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with many reports of rude staff and poor service, while some praised friendly and helpful employees.
Food Quality
Food quality received mixed feedback; while some customers enjoyed their meals, others reported issues with incorrect orders and unsatisfactory food preparation.
Order Management
Several customers expressed frustration with online order management, citing delays and incorrect orders.
CM
christopher mims
Dec 26, 2025
1.0
Horrible, Looks like the hood, and the building looks disgusting🤢
AM
Ashlynne McMurphy
Oct 12, 2025
1.0
I'm in restuarant management, and whoever manages this store specifically should be EXTREMELY EMBARASSED. Firstly, I placed an online order that was supposed to be ready at 1:20 today, so I got to the 1801 location at about 1:17. An employee and some homeless guy were sitting outside smoking cigarettes, so I walk in. Nobody is in the store. No customers, no employees. Weird. Everything was also VERY dirty and needed to be stocked up (there were maybe like 2 napkins on the counter in the dispenser). So, I sat there for a second, assuming the employee who was outside was going to walk in. Boy, was I wrong. After the 6th or 7th minute of sitting there, I walked out to the employee and said loud and clear, "excuse me, are y'all open?" She didn't even turn around and look at me, so I said a little louder, "ma'am, are y'all open??" With the same response - behaving like I wasn't even there. So, I go get my husband and bring him into the store. THEN somebody walks out from the back. Oh, AND I still had to wait an additional 10 minutes on my food.
I don't know what's going on in the service industry, but somebody needs to fix it quick. I'll not be spending ANY money with Subway ever again.