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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Albany, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 519 N Westover for the ultimate SONIC experience!
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Customers reported inconsistent food quality, with some enjoying fresh and hot meals while others received cold or poorly prepared items.
Order Accuracy
Many reviews highlighted issues with incorrect orders, suggesting a lack of attention to detail in fulfilling customer requests.
Service Speed
Numerous customers experienced long wait times, particularly in the drive-thru, leading to frustration with the overall service efficiency.
JR
Jamie Robinson
Nov 25, 2025
5.0
I was thoroughly impressed with this Sonic. The food was freshly cooked and the staff were ALL so nice!
TA
Tia Amel
Sep 29, 2025
1.0
Went the other day for the trick r treat blast and the staff lied and said they didnt sell it anymore when it supposed to be til the 29th and said it with an attitude
DR
Dominique Rivers
Sep 8, 2025
4.0
Everyone was nice. The food was good, but the wait was pretty long and they got my order wrong .
DS
Desmond Searcy
Aug 16, 2025
1.0
I went to Sonic today because I hadn’t had it in a while. I ordered a triple smasher combo with the sauce on the side add bacon… sauce not on the side bacon paid for but not added… DO BETTER … disappointed and irritated
SH
Seth Hammock
Jul 28, 2025
1.0
I normally don’t leave reviews, but this experience needs to be shared. Recently, while waiting in the drive-through line at Sonic, I witnessed one of the employees put his hand down the front of his pants and leaving it there for a while — right in plain sight behind the drive-through menu where customers could easily see. It was disgusting, unprofessional, and totally unacceptable for a food service environment.
To make matters worse, today I ordered a Reese’s Sonic Blast and it tasted sour and off. Not even 30 minutes later, I found myself throwing up. Whether it was spoiled milk, cross-contamination, or just poor hygiene — this is a serious health concern.
Sonic, please do better. This isn’t just about bad service — it’s about basic cleanliness and customer safety.