Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Albany off Liberty Expressway and North Westover Blvd near Publix and Quality Inn at Albany Mall.
Service quality varied significantly; some customers praised attentive staff while others reported long waits and inattentive service.
Food Quality
Food quality received mixed reviews; while some dishes were praised, others were criticized for being overcooked, bland, or poorly presented.
Staff Attitude
Staff attitude was generally positive, with many customers noting friendly and helpful servers, although some reported negative experiences with specific staff members.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area, which detracted from the overall experience.
Management Response
There were complaints about management's responsiveness to issues raised by customers, with some feeling their concerns were not adequately addressed.
NT
Nick Tillery
Nov 15, 2025
1.0
Visted for the last time today. The service has been on a steady decline the last few visits. Today was by far the worst. We were sat at a table fairly quick but then sat for 25+ mins and never saw our waitress or had our order taken.
PD
Patty Diamond
Nov 15, 2025
2.0
Initially, we were seated in a booth in the bar. No server except the bartender. She yelled over the bar to our booth to ask our drink order, but I suppose she got distracted. When we asked again about 10 minutes later, she told another server to "get them some drinks so they'll stop staring at me." She said it loudly so we could clearly hear. We weren't staring.... just trying to look around fir service. We then asked to be moved. That was extremely rude. We hadn't been here for a couple years because the last time we came, the food wasn't great. Considering today's awful treatment, we're not likely to come back for a long while.... if ever.
WW
Woodman229
Nov 13, 2025
5.0
Great food, great service and friendly staff. Highly recommend and would return for another visit.
JB
Jamal Branch
Nov 11, 2025
4.0
I want to thank you for honoring me and my fellow comrades on today!! Hooah
GS
Gena S
Nov 7, 2025
3.0
Although the server was super friendly, he must've been new at this and the kitchen may have had issues. We were the only table here at 5:00. It took long enough for the 8 of us to get drinks that we were like, "Where did he go?" Four got their salads first and were completely finished before the other four salads came out. I'd ordered coconut shrimp as my dinner, but it wasn't served with the rest of the food. When he came back to check on us, (like 2/3 min)I asked for the shrimp & he said he forgot them & would be right back. He stopped at a fresh table of 7 to take drink orders before going to get my dinner. When he finally brought it, the plate was so hot it burnt my hands, leaving me to believe it must've been made with the salads and sat under the heat lamp for that 20+ minutes, even though he said he would put it in as an entrée. My son ordered a specialty lemonade and waited over 15 minutes for that. For the restaurant to be so empty, the service was very disappointing. The server did clear the table throughout the meal, but upon leaving we saw alI of our removed dishes on a table next to the new table the server had taken! They seem to be lacking enough staff to offer appropriate service and are definitely lacking in training the server on the flow of waiting on multiple tables. I hadn't been to this restaurant since an incident in 2008, but came here for my friend's BD. Based on the service, it might be another 17 years before I go back.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular opening hours of Outback Steakhouse in Albany?
Outback Steakhouse in Albany is open from 11:00 AM to 10:00 PM Monday to Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Outback Steakhouse offer gluten-free menu options?
Yes, Outback Steakhouse provides several gluten-free menu items. You can view their gluten-free menu online.
What types of payment does Outback Steakhouse accept?
Outback Steakhouse accepts various payment options including American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Is there a happy hour at Outback Steakhouse Albany, and when is it?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
Does Outback Steakhouse provide takeaway and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where is Outback Steakhouse located in Albany?
The restaurant is located at 823 North Westover Road, Albany, GA 31707, near Liberty Expressway and North Westover Blvd, close to Publix and Quality Inn at Albany Mall.
What nearby lodging options are available if I'm visiting Outback Steakhouse?
Nearby hotels include Quality Inn at Albany Mall and Hampton Inn & Suites Albany At Albany Mall, convenient for guests planning to dine at Outback Steakhouse.
Are there shopping options near Outback Steakhouse Albany?
Yes, nearby shopping includes Burlington for clothing, Hobby Lobby for arts and crafts, Ulta Beauty for cosmetic and hair supplies, and Five Below for discount items.
Can you recommend some nearby dessert or cafe places after dining at Outback Steakhouse?
After your meal, you may want to visit Crumbl - Albany for desserts or Panera Bread, which offers bakery items and sandwiches, both located nearby.
What is the dress code at Outback Steakhouse in Albany?
The dress code is casual, making it comfortable for all guests.