Outback Steakhouse

4.0
2116 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Albany off Liberty Expressway and North Westover Blvd near Publix and Quality Inn at Albany Mall.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
823 North Westover Road, Albany, GA
31707, United States

Hours

Reviews

4.0
2,116 reviews
5 stars
1,185
4 stars
385
3 stars
193
2 stars
121
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and inattentive staff, leading to frustration and disappointment.

Food Quality

Mixed reviews on food quality; while some enjoyed their meals, others experienced poorly cooked or bland dishes.

Staff Performance

While some servers received praise for their friendliness and attentiveness, others were criticized for being unprofessional or lacking training.

Positive Experiences

Several customers highlighted positive experiences, particularly with specific servers who provided excellent service and contributed to enjoyable meals.

Cleanliness Concerns

Some reviews mentioned cleanliness issues within the restaurant, including dirty utensils and restrooms.
  • MH
    mike hopkins
    2 days ago
    4.0
    pretty good for lunch ! fast and delicious 😋
  • TH
    Tania Harris
    Jan 4, 2026
    5.0
    Service and food was great. Prepared just right.
  • GM
    George Mims
    Jan 1, 2026
    5.0
    I always have enjoy myself and the workers are always helpful and polite and they service with a smile 😃. If I had a job to give, I would hire the person that waited on me immediately 😀.
  • OG
    Oliver Grace
    Dec 29, 2025
    2.0
    Please do not order pickup from this place. This is the third time (our fault for ordering for a third time) that we ordered food for pickup and something was missing. The staff needs to check the order before bringing it out. There is no excuse for this, and we live almost 40 minutes away.
  • DZ
    Delaine Zolomy
    Dec 20, 2025
    1.0
    So after driving 4 hours to come down to have lunch with son and grandkids it was a disappointment. Took forever to get food, asked for sundae for granddaughter, the waitress didn't know what i was talking about and had to show her on kids menu, she never brought it, asked for to go boxes, they never came, the big tip she wanted, she never got. Thanks for ruining our lunch.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.