Location.com logo
Brand Certified

McDonald's

3.2
(1069 reviews)

Business Details

101 S Westover Blvd, Albany, GA
31707, United States
(229) 903-8911
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 S Westover Blvd, Albany, GA
31707, United States

Hours

Reviews

3.2
1,069 reviews
5 stars
309
4 stars
200
3 stars
188
2 stars
117
1 star
255

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of assistance with orders.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Wait Times

Long wait times were frequently mentioned, especially in the drive-thru, with some customers waiting over 30 minutes.

Food Quality

Inconsistent food quality was noted, with some customers receiving cold or improperly prepared meals.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others reported unsanitary conditions.
  • VB
    Vanessa Brown
    Feb 19, 2026
    1.0
    I was there at11:30, ordered a large fry and medium sprite.after leaving I began to eat and the fries was cold as heck. Not even warm. They tasted stale. There are no decent fast food restaurants in Albany Ga. People don’t care what they serve you. I will just keep my hard earned money in my pocket. I wish I could give 0 stars.🤬🤬🤬
  • MP
    Mary Price
    Feb 17, 2026
    4.0
    Friendly and respectful
  • CV
    Chris Vanlith
    Feb 16, 2026
    1.0
    Always sucks!!!
  • FG
    Fly Guy
    Jan 25, 2026
    4.0
    Did a revist after about a year ago and everything was nice this time, good job Mrs. Von
  • JT
    Jason Teachey
    Jan 14, 2026
    1.0
    I almost hate to give this review because the last time we went here, they did a great job. I ordered breakfast on the app at 10:25am, paid, and got confirmation. (Order # IT13) My daughter went to pick it up curbside and messaged me with the spot # she was at so I could update the app and have the food brought out. When I did, the app gave me a message apologizing, saying that the order had been canceled at 10:33am -- the same time we put the spot number in. She went in to find out what happened and what could be done, she was told by the manager, (who had a terrible attitude), that the app did it automatically and there was nothing she could do. Furthermore, it was now a few minutes after breakfast ended, so she couldn't even ameliorate the situation by replacing the order in person. No apology, no regret, no concern for a customer who just drove through the rain to get a meal, no $5 gift card, not even an ask of how they could make it up to us. I listened on the phone as the manager spoke with my daughter, then scurried off mid-conversation because the store was getting busy. Her attitude was ridiculous -- almost bullying -- and I'm leaving this review to try to let enough of my anger about her in particular to avoid going up there and losing it. My daughter is very nonconfrontational, and this crappy woman preyed upon her kindness to excuse her laziness and unwillingness to help fix a mistake made by her store. Customer service should be a basic principle in any service industry, but evidently, this particular manager doesn't agree.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: