Five Guys

4.3
686 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2630 Dawson Road in Albany is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2630 Dawson Road, Albany, GA
31707, United States

Hours

Reviews

4.3
686 reviews
5 stars
423
4 stars
146
3 stars
61
2 stars
18
1 star
38

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers feel the prices are too high for the portion sizes and quality of food.

Food Quality

While some reviews praise the burgers and fries, others report inconsistencies in food preparation and quality.

Customer Service

Feedback on customer service is mixed, with some praising staff friendliness while others report rude or unprofessional behavior.

Cleanliness

Several customers noted issues with cleanliness in the restaurant, particularly regarding tables and restrooms.

Atmosphere

The atmosphere is generally described as clean and welcoming, but some customers experienced negative interactions that affected their overall experience.
  • DM
    Darrin M
    Oct 30, 2025
    5.0
    Great experience the gentleman that handed me my food had great customer service. Food was made good!
  • DN
    Delmar Neeley
    Oct 16, 2025
    2.0
    I've been to night clubs that that were not this loud! And paying 46$ for two burger fries and a small drink combo's. Really?
  • JS
    Joseph Sheffield
    Sep 30, 2025
    3.0
    The fries and late night open are wins for them. Plus this chain is clean and well decorated. The Five guys theme is strong and they spent good money or their setup. The menu is so simple that you can hire highschoolers. I don’t love the value here. I often find myself still hungry after spending good money on burgers, hotdog and fries. They also put a small amount of toppings on everything. The beef hotdog was Better value, but still small toppings. fries can get salty, so be sure to order without salt or light salt. The burger just seems small to me even when you get the double/large. The free peanuts are super salt coated. Burgers, hot dogs and fries-that’s it. Service is great and restrooms great.
  • MB
    Mark Bartlett
    Sep 6, 2025
    2.0
    Nothing special at all about the hamburger other than extremely high price. Steak 'n shake uses fresh hamburger patties that are a blend of ribeye, sirloin and T-Bone tastes much better for refraction of the cost.
  • FV
    Fchgxx Vcgkj
    Aug 13, 2025
    5.0
    We love Jasmine. New manager, But is very good at what she does. Never seen so much hospitality in one human being.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.