Dunkin'

4.1
586 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Albany, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
311 W Oglethorpe Blvd, Albany, GA
31701, United States

Hours

Reviews

4.1
586 reviews
5 stars
313
4 stars
127
3 stars
65
2 stars
25
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Food Quality

Customers reported inconsistent food quality, with some items being stale or improperly prepared.

Cleanliness

Several reviews mentioned unsanitary conditions in the establishment, including dirty surfaces and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed their food and drinks.

Operational Issues

Frequent complaints about long wait times, incorrect orders, and lack of inventory, particularly with donuts.
  • AK
    Alicia Kennedy
    Nov 9, 2025
    1.0
    Every time I come to this location there out of something or no one comes to the drive through to place orders or inside. We end up driving all the way to Dawson road location to get way better service! People want jobs but won't do what they get paid for which is satisfying customers.
  • LP
    Luis Perez
    Nov 2, 2025
    4.0
    Courteous and Friendly staff. Very pleasant place to visit.
  • CD
    cayla d
    Aug 24, 2025
    1.0
    They genuinely need a new staff or something because they played. I got a avocado TOAST and they gave me soggy bread with some avocado thrown on it, mind you there wasn't even a line or anything so what’s the rush/sloppiness for… and on top of that everything else was cold as-well they genuinely just pmo
  • EM
    Emma Morrical
    Jul 25, 2025
    1.0
    I never go out of my way to leavr a negative review, but this is getting ridiculous. Every time I have come to this location I have a terrible experience. Every server I've interacted with has been horribly rude and unprofessional. The last time I came here, the woman running the window told me to "hush" when I asked her how she was while she was texting on her cellphone. She then proceeded to *very loudly* use extremely vulgar language with a coworker with the drive thru window open for my toddler to hear. In past experiences, I have been told they didnt have any donuts. Not just the kind I asked for-- no donuts at all. At Dunkin' DONUTS. This has happened on more than one occasion. When you go into the establishment, it smells awful and there's grime and gunk on every surface. Never again will I visit this location.
  • MM
    Mikey Mikey
    Jun 11, 2025
    5.0
    Food was amazing staff was so kind had outside seating that was nice because it was chilly inside but other then that it was awesome

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Albany, GA?

Dunkin' in Albany, GA operates from 5:00 AM to 9:00 PM Monday through Friday, 5:00 AM to 7:00 PM on Saturday, and 6:00 AM to 7:00 PM on Sunday.

Does Dunkin' in Albany offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.