Dunkin'

4.1
510 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Albany, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2409 Dawson Rd, Albany, GA
31707, United States

Hours

Reviews

4.1
510 reviews
5 stars
293
4 stars
95
3 stars
35
2 stars
30
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of basic courtesy.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drink preparations.

Food Quality

Feedback indicated inconsistent food quality, with some items being stale or not fresh, while others were praised.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some customers noting quick service while others experienced significant delays and order errors.

Management Issues

Several reviews mentioned dissatisfaction with management, citing defensive behavior and lack of accountability for service failures.
  • PP
    Patricia Phillips
    3 days ago
    5.0
    Dunkin's coffee is way better than Starbucks and it's cheaper. I always get a large hot coffee with cream, sugar, and butter pecan. They always make it perfect!
  • CA
    Chuck Allen
    4 days ago
    2.0
    Only had a fraction of what was ordered, and then what was served was not prepared correctly.
  • BB
    Big Toot Brown
    Nov 16, 2025
    1.0
    If you're looking for a HOT cup of coffee...you better go to Temp or 7Brew. You're not gonna find it here! Every attempt to give Dunkin the benefit of a doubt...total letdown. Will not happen again
  • JB
    Jamal Branch
    Nov 11, 2025
    3.0
    Thank you for supporting our troops and Vetrans however Krispy Kreme offered a better delightful alternative, free coffee w/donut !! JS- Hooah
  • LP
    Luis Perez
    Nov 2, 2025
    1.0
    Lady with the blond hair has attitude issues. Not a pleasant person behind the counter.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Albany, GA?

Dunkin' is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sundays from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' in Albany, GA offers both delivery and curbside pickup services for customer convenience.