Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.4
538 reviews
5 stars
187
4 stars
110
3 stars
74
2 stars
46
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and items missing from their orders.
Food Quality
While some customers enjoyed the food, there were multiple complaints about food being cold, poorly prepared, or not meeting expectations.
Service Speed
Customers frequently mentioned slow service, both in the drive-thru and inside the restaurant.
Cleanliness
The cleanliness of the bathrooms received positive remarks, but overall cleanliness of the dining area was criticized.
- JFJoe firebugJan 5, 20261.0Went here for a couple of medium blizzards. I pulled up to the drive thru and rolled down my window. The smell of someone smoking pot almost choked us. We went ahead with our order anyway. The drive thru attendant asked for the order. I told him what we wanted. He advised to pull to the window. He opened the window and just walked off.... flirting and playing with a female work associate. She eventually came to the window and told me the total. I paid just over $7. She eventually came back with A blizzard. I asked which one she handed me... she advised that there was only one on the order. I told her that we ordered two. She then snapped that the order only had ONE on it. $7 for ONE medium blizzard. I was not in an arguing mood.... so we drove off. They got me on this order, but never EVER again.
- RCReggie ClydeDec 28, 20255.0billal did an amazing job today running the store by himself please get him some good help
- BJBrittany JuaniceSep 17, 20251.0I didn't order from here, but my oldest did. She ordered a Pumpkin Pie Blizzard with no pie chips add cheesecake bites. My daughter (18) said that the attendant at the drive-thru was very rude...like she didn't want to be there, and that she found a questionable black something inside of her shake that looked like an insect after consuming about half of the blizzard. I would have a picture, but she immediately threw it out. That is nasty, and they have a DOH grade of 85 sitting on the wall. Why they are still open with that kind of DOH grade is beyond me.
- PBphyllis broomeSep 4, 20254.0Everything was hot and fresh.
- SHshaun hudleyApr 17, 20194.0Great food
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes from DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in Albany, GA?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, the location offers both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, this Dairy Queen location welcomes families and is good for kids.
Can I order Dairy Queen's menu items online for pickup?
Yes, you can place orders online for pickup via their official ordering website.
Where is Dairy Queen Grill & Chill located in Albany, GA?
Dairy Queen Grill & Chill is located at 2401 Dawson Rd Ste A2, Albany, GA 31707-1335, USA.
Are there nearby dining options near Dairy Queen Grill & Chill?
Yes, IHOP is a nearby breakfast and brunch restaurant, and San Joe's To Go offers Mexican cuisine close by, providing additional choices for a meal or snack in the area.
What shopping and retail stores are close to Dairy Queen Grill & Chill?
Nearby retail options include Albany Dress Consignment Sale for women's clothing, Dollar General for discount shopping, Zepson Boutique, Flaunt Boutique, and The Kids' Ark for clothing and toys.
Are there fitness or recreational facilities near Dairy Queen in Albany?
Yes, Riley's Boxing Gym and Battle Axe Training Institute are nearby for those interested in boxing, kickboxing, or fitness training.
How can nearby businesses like Gieryic's Automotive Repair and BoxDrop Albany Mattress benefit customers visiting Dairy Queen?
Customers can conveniently handle automotive repairs at Gieryic's Automotive Repair or shop for home goods at BoxDrop Albany Mattress while enjoying a meal or treat at Dairy Queen Grill & Chill nearby.