Dairy Queen Grill & Chill

3.7
416 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1804 E Oglethorpe Blvd, Albany, GA
31705-2933, United States

Hours

Reviews

3.7
416 reviews
5 stars
171
4 stars
94
3 stars
63
2 stars
18
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Food Quality

While some customers enjoyed the food, others complained about cold items, incorrect orders, and poor presentation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, impacting overall customer satisfaction.

Product Availability

Customers frequently noted that the location was out of key ingredients and menu items, leading to disappointment.

Service Speed

The speed of service varied, with some customers experiencing long waits, while others reported quick service.
  • JH
    Jason Howell
    Nov 9, 2025
    1.0
    Got food poisoning and the staff was not nice and didn't care about anything
  • JT
    j t
    Oct 20, 2025
    3.0
    10/20/2025 Bought a strawberry milkshake...It was watery and this was not the first time...How hard is it to freeze the ice cream before making the milkshake...DQ supposed to be the top dog when it comes to frozen treats I thought...Never know what you may get....And these milkshakes are not cheap.
  • RF
    Renee Flewellen
    Jul 18, 2025
    5.0
    The food and ice-cream is delicious but customer service is horrible 😫! They're so rude 🫩 If they don't wanna work in the public change jobs. Everybody deserves courtesy when spending their money
  • 2D
    2LEE DuhhGod
    May 31, 2022
    5.0
    No matter when or where I'm always satisfied

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Albany, GA offer?

They offer classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.

Where is Dairy Queen Grill & Chill located in Albany, GA?

It is located at 1804 E Oglethorpe Blvd, Albany, GA 31705-2933, United States.