Dairy Queen Grill & Chill

3.7
415 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1804 E Oglethorpe Blvd, Albany, GA
31705-2933, United States

Hours

Reviews

3.7
415 reviews
5 stars
170
4 stars
93
3 stars
64
2 stars
18
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unprofessional service from staff.

Food Quality

While some customers enjoyed the food, many reported issues with incorrect orders, cold food, and unsanitary conditions.

Product Availability

Customers frequently noted that the location often runs out of key ingredients and menu items.

Cleanliness

Several reviews mentioned that the restaurant was not clean, with some describing it as unsanitary.

Service Speed

There were mixed reviews on service speed, with some customers praising quick service while others complained about long wait times.
  • JH
    Jason Howell
    Nov 9, 2025
    1.0
    Got food poisoning and the staff was not nice and didn't care about anything
  • JT
    j t
    Oct 20, 2025
    3.0
    10/20/2025 Bought a strawberry milkshake...It was watery and this was not the first time...How hard is it to freeze the ice cream before making the milkshake...DQ supposed to be the top dog when it comes to frozen treats I thought...Never know what you may get....And these milkshakes are not cheap.
  • RF
    Renee Flewellen
    Jul 18, 2025
    5.0
    The food and ice-cream is delicious but customer service is horrible 😫! They're so rude 🫩 If they don't wanna work in the public change jobs. Everybody deserves courtesy when spending their money
  • MG
    Maria Gonzalez
    Jul 2, 2025
    5.0
    Delicioso pollo, con papas
  • CS
    Cindy Sexton
    Jun 16, 2025
    5.0
    Very nice, professional, caring, did an outstanding job, plus did another cake to be picked up the next day. The dipped cone was excellent. Cake slid, but it was prettier than that. My daughter hid her birthday 🎂 because she did not want to share. She's on a Dairy Queen ice cream cake frenzy.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Albany, GA offer?

They offer classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.

Where is Dairy Queen Grill & Chill located in Albany, GA?

It is located at 1804 E Oglethorpe Blvd, Albany, GA 31705-2933, United States.