Feedback indicates a significant number of customers experienced rude and unprofessional service from staff.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, cold food, and unsanitary conditions.
Product Availability
Customers frequently noted that the location often runs out of key ingredients and menu items.
Cleanliness
Several reviews mentioned that the restaurant was not clean, with some describing it as unsanitary.
Service Speed
There were mixed reviews on service speed, with some customers praising quick service while others complained about long wait times.
JH
Jason Howell
Nov 9, 2025
1.0
Got food poisoning and the staff was not nice and didn't care about anything
JT
j t
Oct 20, 2025
3.0
10/20/2025 Bought a strawberry milkshake...It was watery and this was not the first time...How hard is it to freeze the ice cream before making the milkshake...DQ supposed to be the top dog when it comes to frozen treats I thought...Never know what you may get....And these milkshakes are not cheap.
RF
Renee Flewellen
Jul 18, 2025
5.0
The food and ice-cream is delicious but customer service is horrible 😫! They're so rude
If they don't wanna work in the public change jobs. Everybody deserves courtesy when spending their money
MG
Maria Gonzalez
Jul 2, 2025
5.0
Delicioso pollo, con papas
CS
Cindy Sexton
Jun 16, 2025
5.0
Very nice, professional, caring, did an outstanding job, plus did another cake to be picked up the next day. The dipped cone was excellent. Cake slid, but it was prettier than that. My daughter hid her birthday 🎂 because she did not want to share. She's on a Dairy Queen ice cream cake frenzy.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Albany, GA offer?
They offer classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.
Where is Dairy Queen Grill & Chill located in Albany, GA?
It is located at 1804 E Oglethorpe Blvd, Albany, GA 31705-2933, United States.
What are the opening hours of Dairy Queen Grill & Chill throughout the week?
They are open Monday through Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Albany provide drive-thru service?
Yes, they offer drive-thru service along with seating and family-friendly amenities.
Can I order takeout or delivery from Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their official website or mobile app.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the location is family-friendly and welcomes children with kid-friendly menu options and seating.
Are there other fast-food restaurants near Dairy Queen Grill & Chill on E Oglethorpe Blvd?
Yes, nearby fast-food options include Long John Silver's, Captain D's, KFC, Wendy's, and Burger King, offering a variety of fast and casual dining choices.
What nearby accommodations can visitors to Dairy Queen Grill & Chill consider for lodging?
Visitors can consider staying at Econo Lodge Inn & Suites or Relax Inn Albany, both located close to the Dairy Queen Grill & Chill.
Where can I find automotive services near Dairy Queen Grill & Chill?
Nearby automotive services include Chevron Station Albany for fuel, Jeff Lawson Auto Credit & Rental for car rentals, Advance Auto Parts for supplies, and U-Haul Neighborhood Dealer for truck rentals.
Are there any educational or childcare facilities near Dairy Queen Grill & Chill?
Yes, nearby options include Dougherty International Education Middle School, Achieve Academy of Dougherty County, Fresh Start Academy Albany, GA, College and Career Performance Learning Center - CCPLC, and Romper Room Playschool for daycare and preschool services.