Business Details
About
Mexican Restaurant
Chipotle Albany is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
670 reviews
5 stars
297
4 stars
134
3 stars
63
2 stars
39
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Food Quality
Numerous reviews highlighted issues with food preparation, including overcooked and bland items, as well as inconsistent portion sizes.
Cleanliness
The restaurant was often described as dirty and unkempt, with complaints about unsanitary conditions in both the dining and food preparation areas.
Ingredient Availability
Many customers noted that the location frequently ran out of key ingredients, leading to dissatisfaction with their orders.
Management Issues
Several reviews pointed to a lack of effective management, with calls for better leadership and organization within the restaurant.
- MVMarilyn VarnumJan 2, 20265.0First time here. Good was great. Place clean.
- TJTiffany JonesNov 4, 20251.0I usually don’t care to do reviews , but the last 3 times, the service has been terrible and the rice is mushy. I don’t know what’s going on but please fix this.
- GGGlobalNov 4, 20251.0The employees are rude. They act like the food is coming out of their checks. I watched one girl give me so little meat and when I asked for a little more meat as I’ve never experienced this before she told me she would charge me more. But the customer that came after me was a man and she treated him kind and fixed his bowl normal with the correct portions. I see the many complaints, obviously we all should just boycott the business since the owners will do nothing about it. And we don’t want no coupons. We want better service, better food portions, atleast what we pay for this is insane.
- DMDaniela MartinezNov 3, 20251.0I don’t know who does the white rice but every time it comes out very mushy they need to fix the problem it’s very disappointing
- PWportia walkerNov 3, 20251.0Now the last time I had to write a review was like six years ago, so I tried to come back again. I guess it’s over for me wanting chipotle here in Albany, Georgia. My rice was so crunchy like I don’t even know what to say, the Food was just not prepared. Well, it does not taste good I guess maybe the crunchy rice threw it all off. As much as you pay to feed a family of 5…. I feel like this was a waste of money. My meat is overcooked and it just doesn’t taste right. This is by far the worst experience I’ve had.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Albany, GA?
Chipotle Mexican Grill is located at 2630 Dawson Rd, Dougherty, Albany, GA 31707, USA.
What are the operating hours of Chipotle Mexican Grill in Albany?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients, without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Albany offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What payment methods are accepted at Chipotle Mexican Grill?
Chipotle accepts credit card payments and offers web and mobile delivery options.
Does Chipotle Mexican Grill welcome LGBTQ customers?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and is an inclusive establishment.
What nearby restaurants can I visit before or after eating at Chipotle in Albany?
Nearby restaurants include Five Guys, Waffle House, Ruby Tuesday, LongHorn Steakhouse, Krystal, Steak 'n Shake, Olive Garden, and Starbucks.
Are there any nearby healthcare or dental facilities close to Chipotle in Albany?
Yes, nearby healthcare centers include Motto Clear Aligners, Aspen Dental - Albany, Albany Diagnostic Center, American Health Imaging Albany, and Wellness Infusion.
What other shopping or service locations are near Chipotle Mexican Grill in Albany?
Nearby shopping and service locations include Sleep Number, Mattress Firm, Badcock Home Furniture & more, Dollar Tree, Pier 1 Imports, AT&T Store, Kelly Services, and Discount Tire.