Business Details
About
Mexican Restaurant
Chipotle Albany is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
667 reviews
5 stars
295
4 stars
132
3 stars
63
2 stars
39
1 star
138
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including burnt chicken, bland flavors, and unsanitary conditions.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Ingredient Availability
Customers frequently noted that the restaurant was out of key ingredients, such as rice, chicken, and sauces, leading to dissatisfaction.
Cleanliness
Several reviews mentioned that the restaurant was dirty and unkempt, affecting the overall dining experience.
Management Concerns
Many customers expressed a need for better management and organization, citing a lack of accountability and poor staffing.
- GGGlobalNov 4, 20251.0The employees are rude. They act like the food is coming out of their checks. I watched one girl give me so little meat and when I asked for a little more meat as I’ve never experienced this before she told me she would charge me more. But the customer that came after me was a man and she treated him kind and fixed his bowl normal with the correct portions. I see the many complaints, obviously we all should just boycott the business since the owners will do nothing about it. And we don’t want no coupons. We want better service, better food portions, atleast what we pay for this is insane.
- PWportia walkerNov 3, 20251.0Now the last time I had to write a review was like six years ago, so I tried to come back again. I guess it’s over for me wanting chipotle here in Albany, Georgia. My rice was so crunchy like I don’t even know what to say, the Food was just not prepared. Well, it does not taste good I guess maybe the crunchy rice threw it all off. As much as you pay to feed a family of 5…. I feel like this was a waste of money. My meat is overcooked and it just doesn’t taste right. This is by far the worst experience I’ve had.
- MLMacKenzie LindseyOct 28, 20251.0Very pregnant and have only been 2 times before this. This lady rushed me so bad I didn’t even get what I want she didn’t even take one minute to make my bowl she was very very rude. The chicken was absolutely burnt too. Then she clocked out and left. I would have chose to wait instead of the service I got. Will never be back. Go to moes instead
- JJJustien JOct 26, 20251.0Never order online!!! The food is more expensive and you get very small portions. It’s a rip off. People have complained over and over and nothing has been done about it. You reach out to corporate and they give you a buy one get one coupon. So you saying not only did I lose my money behind the rip off of portions of the food, but in order for you guys to replace it I have purchase another bowl??!!! Yea I think it’s time I retire chipotle! I thought it was only through door dash but even when I ordered to pick up something!
- TWTyre H .WilliamsOct 24, 20251.0Every time I order a delivery from work they never give you utensils. The order is not prepared correctly it's missing something or something is added that you didn't order. Several times I've found plastic or something in the food. I returned my order a couple times and the lobby was a mess. Only reason I order because it is convenient at my job for such a short lunch. I will not be using this restaurant in my area. They don't wanna refund your money always want to add a coupon or rewards.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Albany, GA?
Chipotle Mexican Grill is located at 2630 Dawson Rd, Dougherty, Albany, GA 31707, USA.
What are the operating hours of Chipotle Mexican Grill in Albany?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients, without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Albany offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What payment methods are accepted at Chipotle Mexican Grill?
Chipotle accepts credit card payments and offers web and mobile delivery options.
Does Chipotle Mexican Grill welcome LGBTQ customers?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and is an inclusive establishment.
What nearby restaurants can I visit before or after eating at Chipotle in Albany?
Nearby restaurants include Five Guys, Waffle House, Ruby Tuesday, LongHorn Steakhouse, Krystal, Steak 'n Shake, Olive Garden, and Starbucks.
Are there any nearby healthcare or dental facilities close to Chipotle in Albany?
Yes, nearby healthcare centers include Motto Clear Aligners, Aspen Dental - Albany, Albany Diagnostic Center, American Health Imaging Albany, and Wellness Infusion.
What other shopping or service locations are near Chipotle Mexican Grill in Albany?
Nearby shopping and service locations include Sleep Number, Mattress Firm, Badcock Home Furniture & more, Dollar Tree, Pier 1 Imports, AT&T Store, Kelly Services, and Discount Tire.