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Brand Certified

Chipotle Mexican Grill

3.6
(678 reviews)

Business Details

2630 Dawson Rd, Albany, GA
31707, United States
(229) 483-0091

About

Mexican Restaurant
Chipotle Albany is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2630 Dawson Rd, Albany, GA
31707, United States

Hours

Reviews

3.6
678 reviews
5 stars
302
4 stars
134
3 stars
63
2 stars
40
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food quality, including burnt chicken, cold rice, and bland flavors.

Ingredient Availability

Frequent complaints about being out of key ingredients, such as rice, guacamole, and various meats.

Cleanliness

Several reviews noted that the restaurant was dirty, with unsanitary conditions in both the dining and food preparation areas.

Order Accuracy

Customers experienced issues with incorrect orders, including missing items and wrong ingredients.
  • LF
    Luis Fuenmayor
    2 days ago
    1.0
    The customer service and attention at this store are the worst in the United Sta
  • SB
    Sylvia B.
    4 days ago
    4.0
    I always go here and get a bowl. This was my go to spot when we would travel to Albany. We went there February 22nd and let's just say that did it for me, I will not go back! I always get my bowl and eat it when I get home. When we got home and I started to eat it I noticed it tasted funny, so I started eating everything separately and noticed that it was the chicken that tasted funny, it was burnt so bad that the taste over powered the entire bowl! The next morning it had me and my daughter sick to our stomach.
  • SL
    Steven Long
    Feb 16, 2026
    5.0
    Busy, only one person working the line, but she was working fast. Food was good.
  • KD
    Keyanna Davis
    Jan 30, 2026
    5.0
    First time trying chipotle ever. I must say I am very satisfied with the customer service and my food. Will be traveling again from Americus, GA soon!
  • RD
    Racheal D
    Jan 16, 2026
    1.0
    How the hell your system goes down on a busy Friday night. It's 7:15pm and as I entered the restaurant no signs to warn me at door. Me and another customer were told by a worker their not accepting any new orders due to system down with no ETA. What kind of service is this. I wasted time and gas to drive all the way up here for nothing.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Albany, GA?

Chipotle Mexican Grill is located at 2630 Dawson Rd, Dougherty, Albany, GA 31707, USA.

What are the operating hours of Chipotle Mexican Grill in Albany?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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