Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
540 reviews
5 stars
253
4 stars
119
3 stars
54
2 stars
35
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Mixed feedback on food quality; while some enjoyed the ice cream and certain menu items, others reported cold or poorly prepared food.
Cleanliness
Some customers noted that the restrooms were clean, but others reported unsanitary conditions and a general lack of upkeep.
Service Speed
Many customers experienced long wait times, particularly in the drive-thru, leading to frustration.
Atmosphere
The restaurant's decor was described as outdated and in need of remodeling, impacting the overall dining experience.
KD
Katt Doggett
Feb 12, 2026
1.0
This place is pathetic. We were n the drive thru for over 45 minutes. Couldn’t leave because we pre ordered thru fb app. They didn’t give us all of our food or any of our sauces. Our food was COLD. Ice cream was melted . Not sure how they stay open because it’s always the same experience .
DT
D traveler
Jan 19, 2026
2.0
Had to listen to the most vulger music playing on some radio behind the counter while waiting on food and some of the ingredients on my food was old and sour. Not the best place to eat.
DD
Dragonfly
Jan 17, 2026
4.0
Love their dipped cone and mocha moo latte. Burgers aren't bad either. Prices are a bit high, but when ya want an ice cream......🍦😋Customer service could use a little work.
MR
Mike Radel
Oct 26, 2025
5.0
Restrooms very clean.
BH
Briana Holder
Oct 6, 2025
2.0
I should give one star. But their ice cream is actually alright. This is my third or fourth attempt to give this Dairy Queen a chance. I love their malt drinks, and primarily enjoy ordering a Mocha Moolatte. I have tried ordering it the last 3 times we’ve went. Machine has been “down” every time. It’s been a month since the first visit. 😐 As for the other ice cream/blizzards. They are usually alright, but I noticed this visit that the girl making the blizzards was NOT wearing gloves. Fine that’s okay they’re in a cup, but she also made a sundae with no gloves…maybe that’s normal but I feel like all the other locations I’ve gone to wear gloves. As for the burgers I ordered. Pitiful is the nicest word I can come up with. Looks like a McDonald’s burger but was probably $5 more. And on top of that there was no onion or pickle. For that price I at least want some crappy soggy onions or pickles. I’m honestly just disappointed I spent money on this.
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Certified March 01, 2026Yext Knowledge Graph
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