Dairy Queen Grill & Chill

3.8
534 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
109 S Adams St, Adel, GA
31620-2527, United States

Hours

Reviews

3.8
534 reviews
5 stars
251
4 stars
117
3 stars
54
2 stars
34
1 star
78

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Restrooms are reported as very clean, but some customers noted issues with the overall appearance of the store.

Customer Service

Customer service experiences vary widely; many reviews mention rude staff and poor service, particularly during the evening shift.

Food Quality

Food quality is inconsistent; while some customers enjoyed the ice cream and certain menu items, others reported disappointment with burgers and incorrect orders.

Value for Money

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the quality received.

Atmosphere

The restaurant's decor is considered outdated, but some customers appreciate the nostalgic feel and cleanliness.
  • MR
    Mike Radel
    Oct 26, 2025
    5.0
    Restrooms very clean.
  • BH
    Briana Holder
    Oct 6, 2025
    2.0
    I should give one star. But their ice cream is actually alright. This is my third or fourth attempt to give this Dairy Queen a chance. I love their malt drinks, and primarily enjoy ordering a Mocha Moolatte. I have tried ordering it the last 3 times we’ve went. Machine has been “down” every time. It’s been a month since the first visit. 😐 As for the other ice cream/blizzards. They are usually alright, but I noticed this visit that the girl making the blizzards was NOT wearing gloves. Fine that’s okay they’re in a cup, but she also made a sundae with no gloves…maybe that’s normal but I feel like all the other locations I’ve gone to wear gloves. As for the burgers I ordered. Pitiful is the nicest word I can come up with. Looks like a McDonald’s burger but was probably $5 more. And on top of that there was no onion or pickle. For that price I at least want some crappy soggy onions or pickles. I’m honestly just disappointed I spent money on this.
  • FM
    Frances Milikin
    Aug 26, 2025
    4.0
    We eat here often on Sundays and the chicken is good. The cost is reasonable and the service is fine. Could use a little upgrading in decor but a good place to eat.
  • JC
    jassen carter
    Aug 17, 2025
    5.0
    This is our stop on our road trips. It’s always clean and staff is always nice. We will continue to stop when driving through.
  • SI
    Stephen Ben Israel
    Aug 12, 2025
    1.0
    Pulled up to the speaker and was ignored. At the window, three employees sat talking, ignored me again, then made rude gestures. No greeting, no respect — just unprofessional behavior that reflects terribly on the Dairy Queen brand. If you are a traveler this is a must avoid

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Adel, GA?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard treats, chicken strip baskets, Grillburgers, and DQ cakes.