Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, including dirty tables and a filthy kitchen.
Food Quality
Customers frequently reported cold, stale, or improperly prepared food, including missing ingredients and poor presentation.
Customer Service
Service was often described as rude or unprofessional, with staff appearing disinterested or inattentive.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or items not prepared as requested.
Operational Issues
Frequent complaints about long wait times, drive-thru only service, and inconsistent hours of operation.
LT
Louise Thomas
Nov 11, 2025
1.0
This place is a joke. I have called corporate a couple of times about the way this store is run. Orders are consistently wrong, no crackers or spoon for chili, cashier can't count money, burgers swimming in mayo and rude employees. It is clear the general Manager and management staff have no clue how to run a restaurant or simply don't care. Sub standard at best. I would give no stars if that was an option.....
SJ
Shenell Joshua
Nov 3, 2025
3.0
Prices on the menu board in the drive through does not match the actual price. Apparently it’s and old board and haven’t updated their prices.
LJ
Lucy J
Oct 30, 2025
5.0
Good food, but too expensive!
LC
Lou Coluccio
Oct 23, 2025
2.0
Ketchup needed refilling. Baconator had no bacon
DS
Declutter My Stuff Declutter My Stuff
Oct 10, 2025
2.0
messy tables in lobby
bathroom -women's no toilet paper or hot water
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Acworth, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Acworth, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 529-6945.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Duewest Wendy’s serve breakfast?
Yes, this Wendy’s location in Acworth, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open Monday through Saturday from 6:30 AM to midnight, and Sunday from 7:30 AM to midnight.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Can I order food online or via an app from this Wendy's?
Yes, you can order online at order.wendys.com or use the Wendy's app available in the Apple App Store.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is delivery available at this Wendy's location?
Yes, delivery is available. You can check if delivery is available near you via the Wendy's app or order.wendys.com by entering your delivery address.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (770) 529-6945, contact Customer Care via the Wendy's website live chat or call 888-624-8140, or fill out the Wendy's Customer Satisfaction Survey online.
Does this Wendy's have a drive-thru and dine-in options?
Yes, this Wendy's location offers drive-thru and dine-in services but does not have curbside pickup.
What nearby dining options are available around this Wendy's in Acworth?
Nearby dining options include Arby's, O'Charley's Restaurant & Bar, Chick-fil-A, Jim 'N Nick's barbecue, and LongHorn Steakhouse. You can visit these after enjoying your meal at Wendy's or choose different cuisines close by.
What automotive services are located near this Wendy's?
Nearby, you can find Firestone Complete Auto Care, Autobell Car Wash, and Caliber Car Wash to make vehicle maintenance or cleaning convenient during your visit.
Are there any beauty and wellness salons near this Wendy's location?
Yes, several beauty and wellness salons are nearby, including Bravo Brow Co., Solomon’s Song Hair, SoShearious Salon, Sugar Rush Wax Studio, Siren Hair Studio, MY SALON Suite, and Madisen Nicholle Hair Studio.