Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional staff, with several instances of poor customer service and long wait times.
Order Accuracy
Numerous reviews mentioned incorrect orders, missing items, and issues with food preparation.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly made items.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.
Positive Experiences
A few customers highlighted excellent service and good food, indicating that there are positive experiences at this location.
DZ
Dave Zajac
Nov 6, 2025
5.0
Great location. Love the new tenders.
SC
Sarah Clark
Nov 5, 2025
1.0
9:30 am... I go through the drive thru for a quick drink and a Cinnabon pull apart.
I order a Coke Zero and a Cinnabon.
I get to the window, the lady hands me my drink.... I put my straw in and take a big gulp of something really gross (does NOT taste at all like Coke Zero) ...I said Ma'am, this is really gross...she said "yeah I know.... Our drink machine is bad"..... I said, why didn't you tell me this? She laughed, and asked what else I wanted.
AND THE CINNABON.... Came out looking like an off brand cinnamon roll. Smh.
Wendys.... Let's do better!
SN
Solomon Noellien
Oct 6, 2025
5.0
All around great service
RS
Robert Stites
Sep 30, 2025
1.0
First, I don't know ANYWHERE ELSE that charges customers $0.50 per sauce.. That is clearly a new rule and ridiculous!! When I clarified that no sauce was free, the woman on the speaker quickly replied "YUP!". Zero care or consideration on a $30+ order. You will nickel and dime people into never returning.
Second, the staff is always rude. Never a "Hi How Are You" or "Have A Good One". Nothing. Just silent stares and unfriendly faces sticking out a hand for payment. When will corporate send someone to train staff?
YOU ARE GUARUNTEED NOTHING EXCEPT MEDIOCRE (at best) SERVICE at this Wendy's location! Maybe the Chick-fil-A being built directly next to you will put some pressure on your management and your workers who clearly hate their jobs and hate working with the public.
DS
Damon Smith
Sep 19, 2025
2.0
They didn’t have potato wedges at all so we had to substitute for other items and one of the sandwiches we got off their breakfast menu had egg shells in it !
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Acworth, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Acworth, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 975-3924.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Baker Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Acworth, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3550 Baker Rd NW in Acworth, GA currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, or delivery where available.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
Does this Wendy's serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides via the app or website.
How can I order food from this Wendy's location?
You can order food through the Wendy's app or visit order.wendys.com and select this location to place an order for delivery, takeout, or drive-thru.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on the Wendy's menu website and app. Nutrition and allergen information is linked under each menu item.
How can I provide feedback or contact the Baker Rd Wendy's location?
You can call them directly at (770) 975-3924, or provide feedback through Wendy's Contact page, Live Chat, or Customer Satisfaction Survey online.
Are there other food options near Wendy's at 3550 Baker Rd NW?
Nearby food options include Waffle House, McDonald's, Zaxby's, Jon Smith Subs, Dairy Queen, Krispy Krunchy Chicken, and Arby's, offering a variety of fast food and dining choices.
What hotels are located near this Wendy's for travelers?
Nearby accommodations include Fairfield Inn & Suites by Marriott Atlanta Acworth, Fairfield by Marriott Inn & Suites Atlanta Acworth, Econo Lodge Acworth East, Econo Lodge, Quality Inn, and Best Western Acworth Inn.
Are there useful nearby services for customers visiting Wendy's at Baker Rd?
Yes, customers can find services like UPS Access Point, Hillside Family Medicine, automotive repair shops (DEKRA Emission Check, A-1 Emissions), Shell gas station, and Walgreens nearby.