Wendy's

Reviews

• CT

  Cat lover0079 P (Tuck)

  4 days ago
  1.0
  I ordered on uber eats at 9:50pm and me and my mom get a call and the employees were yelling at my mom and being completely disrespectful through the drivers phone, they asked if we want a different flavor frosty instead of the chocolate I ordered , my mom responded and asked if we could get vanilla instead, then they say “no we close in 30 mins we don’t have any of that” , it’s completely ridiculous that they shut off the machines a hour before they close, it’s not the first time I’ve had this happen. They need a whole new management team and a attitude check! If your open till a certain time you should be able to make everything on the menu, maybe if it was 10 minutes before, but it was a whole hour. I work in the food industry and we don’t put away product before closing or turn off our machines or ovens This is ridiculous And to make it worse I have to deal with uber support to get a refund because i guess they are to busy turning off all the machines, to give any type of good customer service, they could call uber support
• KB

  Ken Butler

  Jan 12, 2026
  1.0
  Yet another failure of an establishment for an already declining Wendy’s. Ordered a chocolate frosty. CHOCOLATE. Indian lady gave me strawberry. I requested again: chocolate. She gave me caramel. Had to get the manager, and then they absolutely curb stomped my adult order and gave me a kids meal. While this incident occurred in Jan 2026, I’ve had issues with this Wendy’s dating back to Feb 2024. Close this place and replace it worth something worthwhile.
• JS

  Janice Stakes

  Jan 7, 2026
  1.0
  I ordered delivery from them on Baker road they didn't put all my food in the bag they got the whole order wrong it's not grubhub's fault it's Wendy's fault because they took the order they made the order and they handed the man the order now it's not his job to look in it and see if everything's in there when they've already got it tape clothes so I mean y'all suck at the Baker road I'll never order from y'all again
• AB

  Abigail Rouse Baez

  Jan 1, 2026
  1.0
  Disgusting. No one was wearing gloves. I got food poisoning. Would recommend staying very far away from this location.
• MT

  Mercedes Taylor

  Dec 24, 2025
  1.0
  Listen, I understand that it's Christmas Eve but if you don't want to work, don't work and go level up your skills to go work somewhere else because the dryness and lack of customer service at this location is appalling. Not only did they get my mobile order wrong by shorting me a burger, when I asked for them to correct it and make the burger that was missing, they made the burger wrong, almost flagrantly I didn't check before making it home because why would you mess up and add something that me and the cashier both just verbally told you not to and got acknowledgement on? Then I make it home 2 minutes away only to realize that they gave me old fries but not just old, also cold. They didn't even re-dip them to try to make it seem like they were warm. Everyone's food tasted like it was from this morning and it was only 5:45pm so nowhere near closing for the night. I will gladly drive an extra 5 minutes to the Wendy's on Cherokee Street because this location seems like they got a chip on their shoulder for doing their job and I will refuse to ever patronize this location again

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