Wendy's

3.5
1389 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3550 Baker Rd Nw, Acworth, GA
30101, United States

Hours

Reviews

3.5
1,389 reviews
5 stars
511
4 stars
295
3 stars
257
2 stars
98
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of orders being taken incorrectly or not at all.

Food Quality

Numerous reviews mentioned cold, old, or improperly prepared food, including issues with missing items and incorrect orders.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty floors and unsanitary conditions.

Order Accuracy

A recurring theme was the frequent mistakes in orders, with many customers receiving incorrect items or missing components.
  • JS
    Janice Stakes
    5 days ago
    1.0
    I ordered delivery from them on Baker road they didn't put all my food in the bag they got the whole order wrong it's not grubhub's fault it's Wendy's fault because they took the order they made the order and they handed the man the order now it's not his job to look in it and see if everything's in there when they've already got it tape clothes so I mean y'all suck at the Baker road I'll never order from y'all again
  • AB
    Abigail Rouse Baez
    Jan 1, 2026
    1.0
    Disgusting. No one was wearing gloves. I got food poisoning. Would recommend staying very far away from this location.
  • JB
    Jim Ball
    Dec 28, 2025
    2.0
    Not impressed. Cold fries, sticky floor, unkept restrooms ....
  • MT
    Mercedes Taylor
    Dec 24, 2025
    1.0
    Listen, I understand that it's Christmas Eve but if you don't want to work, don't work and go level up your skills to go work somewhere else because the dryness and lack of customer service at this location is appalling. Not only did they get my mobile order wrong by shorting me a burger, when I asked for them to correct it and make the burger that was missing, they made the burger wrong, almost flagrantly I didn't check before making it home because why would you mess up and add something that me and the cashier both just verbally told you not to and got acknowledgement on? Then I make it home 2 minutes away only to realize that they gave me old fries but not just old, also cold. They didn't even re-dip them to try to make it seem like they were warm. Everyone's food tasted like it was from this morning and it was only 5:45pm so nowhere near closing for the night. I will gladly drive an extra 5 minutes to the Wendy's on Cherokee Street because this location seems like they got a chip on their shoulder for doing their job and I will refuse to ever patronize this location again
  • KV
    Kristell Vazquez
    Dec 15, 2025
    1.0
    I had to give a star. Wish 0 was an option. Absolutely disgusted to find not one but two stickers in my chilli 🤮 One more fast food place crossed off my list.

Frequently Asked Questions About Wendy's

Is Baker Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 3550 Baker Rd NW in Acworth, GA currently open?

Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, or delivery where available.