Wendy's

3.6
1375 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3550 Baker Rd Nw, Acworth, GA
30101, United States

Hours

Reviews

3.6
1,375 reviews
5 stars
505
4 stars
294
3 stars
257
2 stars
96
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional staff, with several instances of poor customer service and long wait times.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and issues with food preparation.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly made items.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.

Positive Experiences

A few customers highlighted excellent service and good food, indicating that there are positive experiences at this location.
  • DZ
    Dave Zajac
    Nov 6, 2025
    5.0
    Great location. Love the new tenders.
  • SC
    Sarah Clark
    Nov 5, 2025
    1.0
    9:30 am... I go through the drive thru for a quick drink and a Cinnabon pull apart. I order a Coke Zero and a Cinnabon. I get to the window, the lady hands me my drink.... I put my straw in and take a big gulp of something really gross (does NOT taste at all like Coke Zero) ...I said Ma'am, this is really gross...she said "yeah I know.... Our drink machine is bad"..... I said, why didn't you tell me this? She laughed, and asked what else I wanted. AND THE CINNABON.... Came out looking like an off brand cinnamon roll. Smh. Wendys.... Let's do better!
  • SN
    Solomon Noellien
    Oct 6, 2025
    5.0
    All around great service
  • RS
    Robert Stites
    Sep 30, 2025
    1.0
    First, I don't know ANYWHERE ELSE that charges customers $0.50 per sauce.. That is clearly a new rule and ridiculous!! When I clarified that no sauce was free, the woman on the speaker quickly replied "YUP!". Zero care or consideration on a $30+ order. You will nickel and dime people into never returning. Second, the staff is always rude. Never a "Hi How Are You" or "Have A Good One". Nothing. Just silent stares and unfriendly faces sticking out a hand for payment. When will corporate send someone to train staff? YOU ARE GUARUNTEED NOTHING EXCEPT MEDIOCRE (at best) SERVICE at this Wendy's location! Maybe the Chick-fil-A being built directly next to you will put some pressure on your management and your workers who clearly hate their jobs and hate working with the public.
  • DS
    Damon Smith
    Sep 19, 2025
    2.0
    They didn’t have potato wedges at all so we had to substitute for other items and one of the sandwiches we got off their breakfast menu had egg shells in it !

Frequently Asked Questions About Wendy's

Is Baker Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.