McDonald's

3.2
3078 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5145 Cowan Rd, Acworth, GA
30101, United States

Hours

Reviews

3.2
3,078 reviews
5 stars
922
4 stars
581
3 stars
584
2 stars
277
1 star
714

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food prepared incorrectly.

Service Speed

Numerous reviews highlighted long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, with some describing the environment as disgusting.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.

Food Quality

Customers frequently complained about cold or poorly prepared food, while a few mentioned satisfactory meals.
  • PR
    Peter Ruby
    5 days ago
    5.0
    A very diverse staff everyone was in a good mood it appeared... And the place was very clean although the building looks a little dated
  • CB
    Christopher Briasco
    Dec 31, 2025
    3.0
    This McDonalds has not been able to fill an order correctly in 6 months. Every time our order is missing at least 1 item. If you call to let them know they will require you to dive all the way back to the restaurant to issue a refund which completely defeats the purpose of “fast food”. Better options around and better McDonalds close as well, I won’t go here again.
  • JJ
    jm0snack2
    Dec 28, 2025
    1.0
    Terrible experience. 25 minutes to get our food. We get it and it’s halfway cooked and the chicken nuggets full of oil still. Absolutely unacceptable. And no you can fix this, I’m literally from out of town and our family was hungry so we stopped here. What a sad experience.
  • JD
    James Dyer
    Dec 28, 2025
    1.0
    left out my 10 piece nuggets in my bag. and alrdy got back on highway not turning around. waste of my money. pick a different one where they pay better attention so you don’t waste money
  • JT
    Jane Turnipseed
    Dec 13, 2025
    1.0
    This place infuriates me. They frequently take one lane before another and it always seems I'm in the wrong one.... I always place a mobile order. They will come through the speaker asking if I want to use my rewards. I replied no I have a drive-thru code. Then I sit there forever while they take the other Lane. Horrible horrible service at this location. The last time I was there I told them I would would be going to the Dallas Road location which has much better service. If I could rate this place a minus on Starz I would.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Acworth, GA?

McDonald's in Acworth, GA is open 24 hours every day of the week.

Is the drive-thru service available at all times?

Yes, the drive-thru is open 24/7 every day.