McDonald's

Reviews

• GW

  Gregory Wagner

  5 days ago
  1.0
  Do NOT go to this McDonald’s. I have been several times and not once have they gotten my order right. They act very rude when you ask them to fix your order and then, to top it off, the food tastes awful. Just don’t go.
• TS

  Tiffany Sudduth

  Dec 24, 2025
  5.0
  I understand that McDonald's has been utilizing the order kiosks, but a part of an experience is how the restaurant made you feel. The cutoff of human interaction feels unwelcoming or inappropriated that we are purchasing McDonald's services. Is it that you can't employee enough people to be at the register? Or is the Kiosk saving you money or making you lose money from the lack of human interaction? Marketing team, I would look into this since the kiosk was introduced.
• MM

  M m

  Dec 20, 2025
  1.0
  What the heck ! This is the worst mcdonalds in the area Sloppy, your employees could care less about anything, always missing items or cold food And what the heck is this supposed to be? My 2 year old can make a better sandwich
• DC

  D Cochran

  Dec 19, 2025
  1.0
  The absolute slowest and worst service. Cold food. Zero customers in the restaurant and at least 12 in the kitchen area but no service. Over 45 minutes for crap food- never again. Only redeeming thing was the playground for the grands.
• EF

  Emery Franklin

  Dec 5, 2025
  1.0
  The fast-food experience is predicated on two simple promises: speed and accuracy. Yet, what I encountered during my recent visit to McDonald’s was a spectacular failure on both counts, transforming a simple desire for a quick meal into an infuriating display of customer service malpractice. This was not a minor oversight; it was a cascade of rudeness and incompetence that demands attention. The ordeal began the moment I reached the counter. Despite staff members clearly being present and visible, I was inexplicably and deliberately ignored for what felt like an eternity. Multiple minutes passed—time ticking by as staff busied themselves with peripheral tasks, avoiding eye contact with the paying customer waiting directly in front of them. This initial display of apathy set a dismal precedent, communicating a profound disregard for the customer’s time and presence. When my presence was finally acknowledged, the relief was short-lived. I placed a straightforward order, which, when finally handed to me, was unequivocally wrong. This is the cardinal sin of fast food; however, the subsequent refusal to correct the error was the truly galling moment. I politely pointed out the mistake and requested the correct items, only to be met with a level of dismissive sass and condescension that was frankly shocking. Instead of a simple, apologetic correction, the employee launched into an unwarranted defensive posture, suggesting that I was mistaken or that my request was somehow unreasonable. The conversation was swiftly flipped: the individual whose job it was to serve me was now attempting to gaslight me, trying to make me believe I was the one in the wrong for expecting the meal I actually paid for. The staff's behavior throughout the entire interaction was beyond rude. It was characterized by an appalling mixture of defensive arrogance, impatience, and outright disrespect. The transaction, which should have taken mere moments, devolved into an antagonistic confrontation. This was not simply a busy day or a minor fumble; it was a fundamental breakdown of professionalism. When a business fails to deliver the correct product and then subjects the customer to deliberate rudeness and attempts to shift the blame, it has betrayed the most basic tenets of service. My experience at McDonald's was not just bad—it was a deeply frustrating and unacceptable encounter that revealed a toxic service culture where customers are treated as an inconvenience rather than a priority.

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