Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or improperly cooked food, with several mentioning raw or undercooked items.
Service Issues
Numerous reviews highlighted poor service, including incorrect orders, rude staff interactions, and slow response times.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for being unprofessional and inattentive.
Inconsistent Experience
Customers noted significant variability in their experiences, with some visits being satisfactory while others were disappointing.
Atmosphere and Cleanliness
The restaurant's atmosphere was described as bland and uninviting, with mixed reviews on cleanliness.
EM
Erik Moore
Nov 3, 2025
1.0
I’ve learned to just look in bags and stop their drive thru due to them always missing food. My kids really wanted McDonald’s today so I ordered delivery as I am working. I got just myself a large fry and 3 happy meals. Every single happy meal was missing the fries. I distributed my large fry to my kids.
At almost $9 a happy meal, it’s just absurd. How hard is it to remember what goes in a happy meal box?
JJ
Jodee
Nov 2, 2025
1.0
Rude very rude bad customer service
AB
Austin Burges
Oct 31, 2025
1.0
Ordered a small fry, waited 15 minutes, never received it. Talked to an employee who said she would go get it, she walks over to the frier, scoops the fries into a container, throws the fries back into the frier and throws away the holder. Asked another employee, got ignored. Watched another woman next to me wait for the same amount of time before someone acknowledged her and got her some coffee.
Apparently 'Just put the fries in the bag, bro' is too high-level a concept for this particular McDonald's.
JC
Jay Cochran
Oct 1, 2025
2.0
Everything was cold. Its not fast food anymore! It takes forever to get your order and then it doesn't taste fresh. I think McDonalds is on the way out if something doesn't change. Its not just this location. Its all of them. The McDonalds I loved as a kid isn't the same today.
PB
Patrick Beadle
Sep 23, 2025
2.0
Got a mccrispy and a mcdouble as meals here about a week ago.
Fries were cold, cole was great, unsweetened tea was a bit weak but still fine. Mcdouble had way too much ketchup its like it got cooked in it. Mccrispy doesnt actually live up to its name. No crunch in the batter and overall just a lesser product compared to Chick-fil-A.
Service was fine, not great.
Atmosphere is obviously bad. Bland boring exterior just like all mcdonalds seemingly. Wooden fence around the property is ugly and then the large pylons behind it. Makes me feel like im in a bland, boring world.
Fat chance I come back.
What are the regular in-restaurant operating hours for McDonald's at 1855 Mars Hill Rd, Acworth, GA?
McDonald's is open Monday through Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
During what hours can I order delivery from this McDonald's?
Delivery is available Monday through Saturday from 5:00 AM to 10:45 PM, and Sunday from 6:00 AM to 10:45 PM.
What delivery and pickup options are offered at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at McDonald's on Mars Hill Rd?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order for pickup or delivery from this McDonald's?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play.
Are there any nearby banks where I can access cash before or after visiting McDonald's?
Yes, PNC Bank, Wells Fargo, Chase Bank, and Jpmorgan Chase & Co are nearby and can assist with banking needs.
Which nearby automotive services can I visit when fueling up or visiting McDonald's?
Nearby you can find Meineke Car Care Center, SpeeDee Oil Change & Auto Service, Legacy Tire & Auto Repair, and America's Service Station for your automotive needs.
What other dining options are close to this McDonald's location?
Nearby dining options include Waffle House for breakfast and brunch, Chick-fil-A for chicken meals, and Starbucks for coffee and snacks.
Does this McDonald's location provide WiFi and mobile ordering?
Yes, this McDonald's offers WiFi access and supports mobile ordering through their app and website.