McDonald's

3.3
898 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1855 Mars Hill Rd, Acworth, GA
30101, United States

Hours

Reviews

3.3
898 reviews
5 stars
309
4 stars
165
3 stars
142
2 stars
77
1 star
205

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly cooked food, with several mentioning raw or undercooked items.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, rude staff interactions, and slow response times.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for being unprofessional and inattentive.

Inconsistent Experience

Customers noted significant variability in their experiences, with some visits being satisfactory while others were disappointing.

Atmosphere and Cleanliness

The restaurant's atmosphere was described as bland and uninviting, with mixed reviews on cleanliness.
  • EM
    Erik Moore
    Nov 3, 2025
    1.0
    I’ve learned to just look in bags and stop their drive thru due to them always missing food. My kids really wanted McDonald’s today so I ordered delivery as I am working. I got just myself a large fry and 3 happy meals. Every single happy meal was missing the fries. I distributed my large fry to my kids. At almost $9 a happy meal, it’s just absurd. How hard is it to remember what goes in a happy meal box?
  • JJ
    Jodee
    Nov 2, 2025
    1.0
    Rude very rude bad customer service
  • AB
    Austin Burges
    Oct 31, 2025
    1.0
    Ordered a small fry, waited 15 minutes, never received it. Talked to an employee who said she would go get it, she walks over to the frier, scoops the fries into a container, throws the fries back into the frier and throws away the holder. Asked another employee, got ignored. Watched another woman next to me wait for the same amount of time before someone acknowledged her and got her some coffee. Apparently 'Just put the fries in the bag, bro' is too high-level a concept for this particular McDonald's.
  • JC
    Jay Cochran
    Oct 1, 2025
    2.0
    Everything was cold. Its not fast food anymore! It takes forever to get your order and then it doesn't taste fresh. I think McDonalds is on the way out if something doesn't change. Its not just this location. Its all of them. The McDonalds I loved as a kid isn't the same today.
  • PB
    Patrick Beadle
    Sep 23, 2025
    2.0
    Got a mccrispy and a mcdouble as meals here about a week ago. Fries were cold, cole was great, unsweetened tea was a bit weak but still fine. Mcdouble had way too much ketchup its like it got cooked in it. Mccrispy doesnt actually live up to its name. No crunch in the batter and overall just a lesser product compared to Chick-fil-A. Service was fine, not great. Atmosphere is obviously bad. Bland boring exterior just like all mcdonalds seemingly. Wooden fence around the property is ugly and then the large pylons behind it. Makes me feel like im in a bland, boring world. Fat chance I come back.

Frequently Asked Questions About McDonald's

What are the regular in-restaurant operating hours for McDonald's at 1855 Mars Hill Rd, Acworth, GA?

McDonald's is open Monday through Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.