Five Guys

4.3
786 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3450 Cobb Parkway NW in Acworth is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3450 Cobb Parkway NW, Acworth, GA
30101, United States

Hours

Reviews

4.3
786 reviews
5 stars
508
4 stars
141
3 stars
63
2 stars
27
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported a decline in food quality, with complaints about cold, burnt, and soggy items, while others praised the deliciousness of the burgers and fries.

Pricing

Numerous reviews highlighted concerns about high prices, with many feeling that the cost did not justify the quality of the food.

Customer Service

Customer service experiences varied widely; some praised friendly and attentive staff, while others reported rude behavior and unprofessionalism.

Cleanliness

Several customers noted cleanliness and a well-maintained environment, although there were also complaints about unsanitary practices by staff.

Wait Times

Customers expressed frustration with long wait times for food, even during less busy periods.
  • SP
    Santanea Palmer
    Oct 26, 2025
    1.0
    This is the worst five guys I have ever been too in my life. Me and my family spent $58 on food her tonight and the food was disgusting & cold. The manager was very rude and not willing to comply with remaking my order to better suit my situation. I would never come back to this location. Do not eat here
  • SS
    Shan S
    Oct 11, 2025
    2.0
    An overall disappointing experience. The burgers were underwhelming and dry and the fries were literally burnt. We just wasted $35. We have been customers for years, but after this we won’t be back.
  • DH
    Drew Hoeflinger
    Sep 6, 2025
    3.0
    Quality of food has seemed to be slipping slowly over the years. Sorry five guys, but I think its time we go our separate ways. Not worth the money you are charging.
  • JT
    Jessica Taylor
    Aug 22, 2025
    5.0
    Burgers and fries are SO GOOD. "Little" burgers about the size of a regular 1 patty burger; regular size has 2 patties. A "regular" sized order of fries will be enough for at least 2 people.
  • TW
    Tyler Williamson
    Jul 31, 2025
    4.0
    It’s 85 degrees inside, service was great and the burgers were good!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.