Chipotle Mexican Grill

3.6
463 reviews
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About

Mexican Restaurant
Chipotle Acworth is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3359 Cobb Pkwy NW, Acworth, GA
30101, United States

Hours

Reviews

3.6
463 reviews
5 stars
223
4 stars
58
3 stars
47
2 stars
37
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor management.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold food, skimpy portions, and overcooked meat.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food handling practices.

Order Accuracy

Numerous customers reported problems with order accuracy, including missing items and incorrect orders.

Atmosphere

The atmosphere received mixed reviews, with some customers enjoying a welcoming environment while others felt unwelcome or ignored.
  • MW
    Michael Wills
    5 days ago
    4.0
    We catered with them last week. When you pickup just make sure you identify yourself as a cater pickup. They also forgot our rice and queso. They called and told us about the queso but still forgot the rice. Food was up to standards.
  • JJ
    Jeffery Jackson
    Nov 15, 2025
    5.0
    Best Chipotle around...
  • PP
    Prim
    Oct 31, 2025
    1.0
    Very rude and unwelcome atmosphere because of the manager
  • SK
    Stephanie Kreutz
    Oct 20, 2025
    5.0
    Went in this morning and I have to say- the staff was so incredibly friendly this am! Everything was clean, tidy, fast and friendly. The staff talked to me and really brightened my day! The time they took to be considerate and kind was impressive! I feel like life is so rushed and people forget to just be people- to connect- to actually make eye contact and talk! It was so refreshing and wonderful to have such courteous people who were helpful and engaging! Thank yall! Sometimes, it’s the little things that matter!
  • TT
    Ty Turner
    Oct 10, 2025
    1.0
    Just got home and they forgot to put some of my items in the bag. The line cooks were too preoccupied gossiping and complaining about a woman having to go to the car for her purse to pay they couldn’t focus on my order and give me all my items. Not to mention I can’t call corporate because they didn’t give me my receipt. I tried calling the store and nobody answers. Major flop tonight. Choose a different Chipotle.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Acworth serve?

Chipotle Acworth offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients without artificial colors, flavors or preservatives.

What are the operating hours of Chipotle Mexican Grill in Acworth?

Chipotle Mexican Grill in Acworth is open every day from 10:45 AM to 11:00 PM.