Chipotle Acworth is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor management.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold food, skimpy portions, and overcooked meat.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food handling practices.
Order Accuracy
Numerous customers reported problems with order accuracy, including missing items and incorrect orders.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying a welcoming environment while others felt unwelcome or ignored.
MW
Michael Wills
5 days ago
4.0
We catered with them last week. When you pickup just make sure you identify yourself as a cater pickup. They also forgot our rice and queso. They called and told us about the queso but still forgot the rice. Food was up to standards.
JJ
Jeffery Jackson
Nov 15, 2025
5.0
Best Chipotle around...
PP
Prim
Oct 31, 2025
1.0
Very rude and unwelcome atmosphere because of the manager
SK
Stephanie Kreutz
Oct 20, 2025
5.0
Went in this morning and I have to say- the staff was so incredibly friendly this am! Everything was clean, tidy, fast and friendly. The staff talked to me and really brightened my day! The time they took to be considerate and kind was impressive! I feel like life is so rushed and people forget to just be people- to connect- to actually make eye contact and talk! It was so refreshing and wonderful to have such courteous people who were helpful and engaging! Thank yall! Sometimes, it’s the little things that matter!
TT
Ty Turner
Oct 10, 2025
1.0
Just got home and they forgot to put some of my items in the bag. The line cooks were too preoccupied gossiping and complaining about a woman having to go to the car for her purse to pay they couldn’t focus on my order and give me all my items. Not to mention I can’t call corporate because they didn’t give me my receipt. I tried calling the store and nobody answers. Major flop tonight. Choose a different Chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Acworth serve?
Chipotle Acworth offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients without artificial colors, flavors or preservatives.
What are the operating hours of Chipotle Mexican Grill in Acworth?
Chipotle Mexican Grill in Acworth is open every day from 10:45 AM to 11:00 PM.
How can I place an order online from Chipotle Acworth?
You can order online through Chipotle's official order site at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in Acworth have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
Where is Chipotle Mexican Grill located in Acworth, GA?
It is located at 3359 Cobb Pkwy NW, Acworth, GA 30101, USA, in the Cobb sublocality.
How can I contact Chipotle Mexican Grill in Acworth?
You can call them at +1 678-275-2365 or email GA.3665.Acworth@chipotle.com.
What nearby medical services are available close to Chipotle Acworth?
Nearby medical services include Lake Pointe Dental Acworth, Northwest Pediatric Care, Lake Pointe Chiropractic & Wellness, Westbrook Internal Medicine, and Cartersville Pediatric at Lake.
Are there insurance agencies near Chipotle Mexican Grill in Acworth?
Yes, nearby insurance agencies include Alfa Insurance, Nationwide Mutual Insurance Company, Mike Glancy: Allstate Insurance, Safe Harbor Insurance, Joe Glancy: Allstate Insurance, and Goosehead Insurance - Karen Hornsby.
What nearby services might be useful for someone visiting Chipotle Acworth?
Nearby services include construction services from New Horizon Homes, physical therapy at Pt Solutions, data recovery from SALVAGEDATA Recovery Services, and IT services from Custom Technologies.
Where can I find more information and updates about Chipotle Mexican Grill online?
You can visit their website at https://www.chipotle.com, follow their Instagram @chipotle, Twitter @ChipotleTweets, Facebook page 'ChipotleAcworth', Pinterest, LinkedIn, and YouTube channel for updates and more information.