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Brand Certified

Chipotle Mexican Grill

3.6
(474 reviews)

Business Details

3359 Cobb Pkwy NW, Acworth, GA
30101, United States
(678) 275-2365

About

Mexican Restaurant
Chipotle Acworth is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3359 Cobb Pkwy NW, Acworth, GA
30101, United States

Hours

Reviews

3.6
474 reviews
5 stars
225
4 stars
59
3 stars
49
2 stars
37
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with several mentioning unprofessional behavior from management.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, freshness, and incorrect orders.

Cleanliness

Numerous reviews highlighted issues with cleanliness in the dining area and food preparation areas.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items.

Value for Money

Customers frequently mentioned feeling that the prices were too high for the portion sizes and quality received.
  • SM
    Shannon Meyer
    3 days ago
    1.0
    I will NEVER go to chipotle again. Acworth, Ga store is aweful! Customer service 0, menu 0, fresh 0. Employees have no idea followed by absolute rudeness! Menu is not broken down by price or explanation. I’d rather go to Taco bell or my local taco truck! Disgusting!
  • AM
    Amber Quinn McCarty
    Feb 11, 2026
    3.0
    I've been going to this location for quite some time. There's a few things to say about their food here. Sometimes they'll be out of rice, pico, meat, and the guac won't be fresh. Every time you can gaurentee there will be cross contamination. I avoid dairy; Why are there many bits of cheese in the guacamole and it's for an extra charge?
  • KT
    Kennedi T
    Feb 2, 2026
    1.0
    Not only is management unprofessional employees are overly confused
  • SR
    Shane Regal
    Jan 9, 2026
    1.0
    Not even a full scoop of meat and only one person working the line during busy times.
  • ES
    E Smith
    Jan 9, 2026
    1.0
    Lazy! I ordered a salad DoorDash and what arrived was a salad completely made up of spinach only. That’s not how I ordered it, that’s not how it’s advertised. It’s so rude that the store wouldn’t even contact me to ask if I would still want the salad. Newsflash: not all lettuce is the same and having a salad completely made up of spinach is a waste of money. Very disappointed I’ll never come back to chipotle. I haven’t eaten here in years and this just reminded me why I won’t come back.

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