Business Details
About
Mexican Restaurant
Chipotle Acworth is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.6
471 reviews
5 stars
225
4 stars
59
3 stars
48
2 stars
37
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from friendly and attentive staff to rude and dismissive interactions.
Food Quality
While some customers praised the freshness and taste of the food, many expressed disappointment with portion sizes and food quality, including cold or poorly prepared items.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and food preparation areas, contributing to a negative dining experience.
Order Accuracy
Numerous customers reported problems with order accuracy, including missing items and incorrect orders, leading to frustration.
Value for Money
Many customers felt that the portion sizes did not justify the prices, with complaints about being skimpy on ingredients.
- SRShane Regal3 days ago1.0Not even a full scoop of meat and only one person working the line during busy times.
- ESE Smith3 days ago1.0Lazy! I ordered a salad DoorDash and what arrived was a salad completely made up of spinach only. That’s not how I ordered it, that’s not how it’s advertised. It’s so rude that the store wouldn’t even contact me to ask if I would still want the salad. Newsflash: not all lettuce is the same and having a salad completely made up of spinach is a waste of money. Very disappointed I’ll never come back to chipotle. I haven’t eaten here in years and this just reminded me why I won’t come back.
- SCSteve ClanceDec 23, 20253.0The food is good.service could be better
- JHJennie HathawayDec 18, 20251.0I’ve been ordering the same thing here for over three years without any issues, but this location was a huge disappointment. The staff was extremely rude, and I was nickeled-and-dimed over items that have never been a problem before. The customer service was poor and felt unnecessary. I won’t be returning to this location and will stick to other Chipotle restaurants that are clearly better managed.
- JMJill MarshDec 17, 20251.0Went in at 9pm (closing time 10pm) and they were out of Pico, out of chip and the Diet Coke was out. How do you run out of chips? Offered zero discount but a dirty look from staff for asking how they run out of chips when they are CHIPotle.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Acworth serve?
Chipotle Acworth offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients without artificial colors, flavors or preservatives.
What are the operating hours of Chipotle Mexican Grill in Acworth?
Chipotle Mexican Grill in Acworth is open every day from 10:45 AM to 11:00 PM.
How can I place an order online from Chipotle Acworth?
You can order online through Chipotle's official order site at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in Acworth have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
Where is Chipotle Mexican Grill located in Acworth, GA?
It is located at 3359 Cobb Pkwy NW, Acworth, GA 30101, USA, in the Cobb sublocality.
How can I contact Chipotle Mexican Grill in Acworth?
You can call them at +1 678-275-2365 or email GA.3665.Acworth@chipotle.com.
What nearby medical services are available close to Chipotle Acworth?
Nearby medical services include Lake Pointe Dental Acworth, Northwest Pediatric Care, Lake Pointe Chiropractic & Wellness, Westbrook Internal Medicine, and Cartersville Pediatric at Lake.
Are there insurance agencies near Chipotle Mexican Grill in Acworth?
Yes, nearby insurance agencies include Alfa Insurance, Nationwide Mutual Insurance Company, Mike Glancy: Allstate Insurance, Safe Harbor Insurance, Joe Glancy: Allstate Insurance, and Goosehead Insurance - Karen Hornsby.
What nearby services might be useful for someone visiting Chipotle Acworth?
Nearby services include construction services from New Horizon Homes, physical therapy at Pt Solutions, data recovery from SALVAGEDATA Recovery Services, and IT services from Custom Technologies.
Where can I find more information and updates about Chipotle Mexican Grill online?
You can visit their website at https://www.chipotle.com, follow their Instagram @chipotle, Twitter @ChipotleTweets, Facebook page 'ChipotleAcworth', Pinterest, LinkedIn, and YouTube channel for updates and more information.