Arby's

4.1
656 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5150 Cowan Rd, Acworth, GA
30101, United States

Hours

Reviews

4.1
656 reviews
5 stars
361
4 stars
142
3 stars
67
2 stars
24
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and attentive staff, while others reported rude behavior and long wait times.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

The restaurant was noted for being clean and well-maintained by several customers.

Staffing Issues

Many reviews mentioned staffing shortages leading to slow service and order mistakes.
  • RI
    Ron Ingram
    Jan 3, 2026
    5.0
    Food is great. Staff is pleasant and courteous. Place is very clean.
  • ML
    Miranda Littleton
    Dec 27, 2025
    2.0
    The coldest hardest piece of chicken on my sandwich.. like it was the last piece before a new batch that had been akipped.over all day because it wasn't a full piece. Luckily my husband got a double something and just gave me one of his patties.. do better if u wouldn't eat it , don't serve it
  • LP
    Liwayway Robinson Page
    Dec 5, 2025
    3.0
    I bought a classic beef n cheddar meal and took it to a friend but she couldn't finish it because she said that the roast beef in her sandwich smelled like fish. I finished it for her. I probably just couldn't smell it. Seemed fine to me.
  • SB
    susan brabham
    Dec 1, 2025
    5.0
    Good food and friendly service
  • CD
    Craig Dickerson
    Nov 12, 2025
    5.0
    I’m generally not a fan of Arby’s food, but it’s hard not to like this location considering the staff. It sits among a cluster of fast-food chains (looking at you especially, Popeyes) where lethargic feet-draggers shuffle around like zombies in a morgue, so it’s refreshing to walk into a place where people are actually awake and seem genuinely happy to see you. There’s even one older-ish gentleman who works here who might be too over-the-top nice (if that’s possible), though he wasn’t working today. The food is usually served hot and fresh, and for a fast-food spot on the Cowan Road corridor in Acworth, it’s remarkably clean. All things considered (and again, we’re talking about Arby’s here), I’m giving it five stars.