Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.
Customer Service
The staff received mixed reviews; many praised their friendliness and helpfulness, while others reported rude behavior and poor service.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several customers appreciating the tidy environment.
Service Speed
There were numerous complaints about slow service, particularly during peak hours, with some customers waiting excessively for their orders.
RI
Ron Ingram
Jan 3, 2026
5.0
Food is great. Staff is pleasant and courteous. Place is very clean.
ML
Miranda Littleton
Dec 27, 2025
2.0
The coldest hardest piece of chicken on my sandwich.. like it was the last piece before a new batch that had been akipped.over all day because it wasn't a full piece. Luckily my husband got a double something and just gave me one of his patties.. do better if u wouldn't eat it , don't serve it
LP
Liwayway Robinson Page
Dec 5, 2025
3.0
I bought a classic beef n cheddar meal and took it to a friend but she couldn't finish it because she said that the roast beef in her sandwich smelled like fish. I finished it for her. I probably just couldn't smell it. Seemed fine to me.
SB
susan brabham
Dec 1, 2025
5.0
Good food and friendly service
CD
Craig D
Nov 12, 2025
5.0
I’m generally not a fan of Arby’s food, but it’s hard not to like this location considering the staff. It sits among a cluster of fast-food chains (looking at you especially, Popeyes) where lethargic feet-draggers shuffle around like zombies in a morgue, so it’s refreshing to walk into a place where people are actually awake and seem genuinely happy to see you. There’s even one older-ish gentleman who works here who might be too over-the-top nice (if that’s possible), though he wasn’t working today. The food is usually served hot and fresh, and for a fast-food spot on the Cowan Road corridor in Acworth, it’s remarkably clean.
All things considered (and again, we’re talking about Arby’s here), I’m giving it five stars.