Sonic Drive-In

3.7
1657 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Zephyrhills, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7449 Gall Blvd for the ultimate SONIC experience!

Location

Sonic Drive-In
7449 Gall Blvd, Zephyrhills, FL
33541, United States

Hours

Reviews

3.7
1,657 reviews
5 stars
714
4 stars
358
3 stars
209
2 stars
116
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, even when the restaurant was not busy.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders.

Customer Service

While some staff were noted as friendly, numerous reviews mentioned poor customer service, including dismissive attitudes and lack of responsiveness.

Management Issues

Several customers suggested that the location suffers from poor management and staffing shortages, impacting overall service and food quality.
  • PB
    Pam Bortner-Adsit
    4 days ago
    5.0
    Burger was delicious and onion rings are lightly braded and real onions very good!
  • OR
    Oxanna Rose
    Dec 30, 2025
    3.0
    Food is still acceptable but the slushies is why I keep coming back!
  • NB
    Neil Burnside
    Dec 27, 2025
    1.0
    Let me be clear the young man that helped us today gets a pass. Poor guy it wasn’t his fault that they ran out of food. And whoever clicked the computer to say that our food was. Delivered to us at the time listed was way off. We waited over twenty minutes to two pretzels and melted slushie drinks. Never again. Never again.
  • DT
    DDP Thegreat
    Dec 16, 2025
    1.0
    Was told I couldn’t get a shake with still an hour plus till close while laughing on the headset as well pretty disappointing and rude
  • LL
    Larry LaFlamboy
    Nov 21, 2025
    1.0
    I hadn't been here in years, I went against my son's wishes to go to chic fil a, big mistake. Ordered a couple double cheeseburger meals, jalapeño poppers. My son's burger was literally refrigerator cold, so I had to get back in line to get a new one, the new one was only a single burger, had to get in line again to get the right one. I was there 25 minutes trying to just get food.My 11 year old daughter just wanted to get home, she has some sinus issues, it was a nightmare. I tried to give sonic a chance and it was a very bad situation. No one seemed to really care, ... horrible. I called the number that the"owner" said to call and I got a lady from a different country, didnt speak goid English, and had no idea how to actually record my complaint! Worst customer service I've ever dealt with. Unbelievable, Sonic should be ashamed of this!!!!!!