Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
While many enjoyed the food, there were consistent complaints about portion sizes, food quality, and items being out of stock.
Positive Staff Experiences
Some employees, particularly Tiffany and Krem, received high praise for their exceptional customer service.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including mold on equipment and unsanitary conditions.
Pricing Complaints
Customers frequently noted that prices have increased while portion sizes and food quality have declined.