CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Zephyrhills is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about portion sizes, incorrect orders, and items being out of stock.
Staff Recognition
Some employees, particularly Tiffany, received praise for their exceptional customer service, positively impacting customer experiences.
Cleanliness Concerns
There were reports of cleanliness issues, including mold on equipment and unclean dining areas.
Pricing Concerns
Customers expressed that the food is overpriced relative to the quality and portion sizes.
NR
Natosha Ross
2 days ago
1.0
I am beyond fed up with this Panera Bread location. Every single time I use the drive-through, my order is wrong, incomplete, or messed up in some way. I’ve ordered the SAME Tomato Soup and Southwest Chicken Salad four times, and not once has it been correct. I either get the wrong soup, a salad missing half the ingredients, or they give me a smaller portion than what I paid for. It’s absolutely unacceptable.
We all work extremely hard for our money, and spending nearly $15 on a soup and salad that is never correct is ridiculous. It feels like blatant carelessness, and honestly, it’s starting to feel like a rip-off.
This store desperately needs serious attention. Management needs to step up, take responsibility, and pay attention to what is going out the door. Customers should not have to beg for basic accuracy. Do better.
OB
Olivia Blalock
4 days ago
5.0
Staff was really understanding of my own goof up! Quick and eager to make up for my misguided self checkout! Very lovely employees and very awesome service! Some of the best Mac and cheese a girl could ask for in a rush!
SD
Steven E. DeGrasse
5 days ago
2.0
I am a sip club member. Got here at 7:48. It is now 7;:55. Here's a photo after I parked shortly after 7:48. They are not supposed to close untill nine. But they said sorry we're closed and we cannot serve your club order. Honestly I am blown away. How much money do they spend in marketing in this and other shit and cannot deliver on just normal Customer Service. Someone should be fired, someone's really high up
JL
Jacob Lumsden
Nov 10, 2025
1.0
Management pays no attention to details on receipt and just lets food leave the kitchen for delivery with out ensuring everything on order is correct. Ordered 2 sweet teas and a bowl of soup the "bowl" arrived in a cup. And was sent with a bag of chips instead of French baguette. Rather then reaching out and trying to accommodate the missing bread they just replaced it with chips. I called and got a very rude response from what sounded like a child talking on the phone. I highly do not recommend going here unless you want you food made and packaged by people who give no crap about their job and instead are just there for a paycheck
RR
ren renner
Nov 8, 2025
5.0
Krem was sooo professional!!! She handled an issue with a grouchy customer with grace far beyond her years. This location is amazing.