Tropical Smoothie Cafe

Reviews

• AM

  Amara Moore

  Apr 15, 2026
  2.0
  Ordered online and the club was basically tossed in the bag with the wrapping barely on it. Im only leaving a review bc this is the 2nd time its happened at this location. No one is asking for a beautiful presentation when it comes to the meal, but when the wrapper is barely on it just makes a mess inside the bag before I can even take it out.
• LB

  Lucas Battista

  Mar 13, 2026
  5.0
  The smoothies are extremely good, the employees are really friendly, overall a great place
• BB

  Barbie

  Mar 6, 2026
  5.0
  Always fresh and tasty
• TS

  Tammy Summerford

  Feb 21, 2026
  1.0
  I order here frequently and never had a complaint . Today however my salad came with 7 tiny chopped pieces of chicken when I paid for extra . And there was dressing on the salad . When for the past 1.5 years it had come on the side in a packet . I did call the store to question when they made this change . And the less than interested employee stated that’s how it always comes. Instead of engaging I just took it as it wasn’t worth the complaint at this point .
• LB

  Lexi B

  Nov 19, 2025
  1.0
  If you want good customer service, I would not recommend you come to this location. I really hate doing bad reviews, but I couldn't allow this to go unnoticed. I've never felt so invisible in my life. As I walked in, I was not greeted. There was a couple that was already at the Register, that I stood behind. Once they completed their order the young lady walked away from the register as if i was not waiting behindthe couple, not once saying " I'll be right with you, Give me just a moment. And I'll be able to place your order" Nothing! So once I realized that no one was coming to take my order about 2 to 3 minutes after that. I proceeded to place my order on the mobile app, as I was placing my order I saw another couple that came in that also were not greeted. They grabbed a menu and sat down please keep in mind its 3 people behind that counter 1 at the "food station" and 2 by the smoothies. It didnt seem busy to me. Since it was only myself and 2 other ppl when i walked in. Then there was a woman that was by herself she was Greeted, and the young lady promptly came to the Register to take ther order. I made a mental note of it and just proceeded to wait for my smoothie. Once I noticed it was at the "to go" shelf I grabbed it and left. Not a Single word was said to me the entire time I was in this establishment, no ( welcome in, give me a moment, ill take your order shortly, have a good day) NOTHING! It could have been a coincidence that the first couple and the last young lady that received service were caucasian, and since myself and the 2nd couple were " other". And that was the reason behind why we did not receive the same level of service, But I won't be back again at this location to test that theory. Good luck to you all.

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