Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, with some stating they waited over 30 minutes for their orders.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders being delivered, including missing items and wrong food.
Staff Behavior
There were numerous complaints about rude and unprofessional staff interactions, with some customers feeling disrespected or ignored.
Food Quality
While some customers enjoyed the food, others reported it being cold, stale, or not meeting expectations, particularly with specific items like hot dogs and burgers.
Customer Service
A few positive experiences were noted, particularly with individual staff members who provided friendly service, but overall customer service was criticized.